Weaponsmith Archive

Thread: 2nd CSR Raid at my shop

Tortilla
Fri Apr 23, 2004 5:07 am
#27






cwhooks wrote:
Get on the phone and ask for the CSR's supervisor. Be polite, yet firm and get a review of the CSR's handling of your case. Make sure you have worked out through numbers how you built one or two of those items and if you can have an unsliced example of your work that is of similar if not better caliber. The chance of those weapons still being around is slim, but you might be able to get them back. If you can't get them back, you might try for a formal written apology from SOE sent by snail mail. Makes for a interesting RL trophy.




Thats not a bad idea you have the number?




Masta Weaponsmith
Shop @ -4680 3350 Naboo 1000 meters SE of Theed
cwhooks
Fri Apr 23, 2004 5:15 am
#28

It's on the web page... You are just calling the normal customer suppot line. You state politely that you are having some difficulty with an in game CSR and would like to speak to their manager.



Battleaxe - Bloodfin galaxy.
Surveyor of Lok and 12 point Master FS Weaponsmith.
_____ Resources, Sliced Weapons, Skill tapes, Loot...
Mall.....800m from Theed starport at -5139 3399.
_____ Deliveries use any vendor named 'BA's ...'.
FreeEnterprise
Fri Apr 23, 2004 7:55 am
#29






CannabiCannibanoid wrote:
The CSR in response to an email my buddy had sent that had been there with me, was of little use as he didnt say much more than that he was sorry and that we should inform the devs of this kind of stuff.....of course he had deleted the weapon before he even could realize it wasnt sliced. I do have another, but I try to avoid CSRs if i can. Imagine those players that cry exploit when they see uber weapons, or anything for that matter, andgive them absolute in-game power and you would have the average CSR.





I believe any weapon with a higher min than max was officially ruled a bugged weapon and will be confiscated. Shrug, things like this happen in a huge game like this.



Ravage O'Reilly
Master Weaponsmith
Wandering around Tatooine in a drunken stooper
d0qtrX
Fri Apr 23, 2004 7:59 am
#30






FreeEnterprise wrote:





CannabiCannibanoid wrote:
The CSR in response to an email my buddy had sent that had been there with me, was of little use as he didnt say much more than that he was sorry and that we should inform the devs of this kind of stuff.....of course he had deleted the weapon before he even could realize it wasnt sliced. I do have another, but I try to avoid CSRs if i can. Imagine those players that cry exploit when they see uber weapons, or anything for that matter, andgive them absolute in-game power and you would have the average CSR.





I believe any weapon with a higher min than max was officially ruled a bugged weapon and will be confiscated. Shrug, things like this happen in a huge game like this.





SOE should own up to their mistake and command CSR's to replace bugged bones with good ones. Just flip the min/max if the min is higher.
An0m4Ly
Fri Apr 23, 2004 8:13 am
#31

with respect to the bugged bones....it sucks because its the games fault...but i can tell you now that

they wont replace/fix your bones.

if its a bugged loot you will be told to destroy them or you will risk being banned

this is the response i got when i asked if some unserialed krayt tissues could be just turned into a normal tissue for me


in conclusion my only choice was to destroy them and move on


such is life





==============[ Zillard ]==============
a.k.a.
Teh Toad Licker
-------------------------[ D N ]--------------------------
Dominus Nihil - Mos Nihil - Tattooine


WerrtZer
Fri Apr 23, 2004 9:12 am
#32

I'm sorry but the more I read of this thread the more astounded I've become.


You are being accused of the multi-slice exploit by SOE's trained monkeys. Surely these people get some form of basic training when looking for this stuff.


Any n00b WS can tell you that there is no way to enhance a pistol's minimum dmg, save for perhaps exceptional barrels from a krayt. So the obvious way to spot a multi-sliced pistol is to look at the feasible minimum dmg on that type of pistol and then add on a figure of +/-25% (for one average dmg slice). If the minimum dmg is outside this bracket then in the vastmajority of casesthe weapon has been multi-sliced. As for ultra low speed: we all KNOW that krayt tissue has spawned that is in the -2.0 region and that pre nerf scatters and launchers could also use nym's HVFMs or balanced feed mechs from Rori.


The thing about the acklay bones makes me glad never to have even set eyes on the d@mn things: if these were programmed to drop in the way they did then why are they now being STOLEN from players who may have worked hard or paid dearly to get them? If they're game breaking then they should be REPLACED not just deleted: this is the dav's snafu but paying customers are the ones who suffer? That's a joke right there.



It simply comes down to the fact that the people charged with policing the game do not even have a vague understanding of the loot enhancement systems, the crafting systems or the slicing systems. Surely this should be a prerequisite of any CSR who is given the task of doing work like this. They seem to know what they're doing when it comes to supervising base take downs or similar exploitable combat situations, but when itcomes to the backbone of this game (crafting) they haven't got a ****ing clue.


Fight the power.





Dev' Eloper uses Combat Balance Reschedule on you for 6-8 months worth of damage points!
You shoot your mouth off on the forums but miss! You post constructively but it is deleted!
Ubercred It'Duper tips you Cr 27,000,000,000,000,000,000 but you evade it!
Dev' Eloper uses Publish 10 Vendor Fix on you for 55 item limit damage! Your vendors and 12 months of work have become incapacitated!
You use Cancel Account Button on Dev' Eloper for $15 p/m of damage!
Dev' Eloper tries to use JTL Expansion pack on you for $50 worth of damage on you but misses!

You use windows sys32 fdsk utility on StarWars Galaxies program files for 2.4Gb of damage! StarWars Galaxies: An Empire Developed is no more!!
Logix
Sat Apr 24, 2004 11:55 am
#33

So is the investigation still on or did they leave you alone yet?
CannabiCannibanoid
Sat Apr 24, 2004 4:42 pm
#34

Basically as for the bones with higher min, they work PERFECTLY in hammers, thus a my hammer with 550min850max, the highest min dmg a hammer will ever grace to see legitametly, and apparently they wont steal/destroy the actual bones, but if you make a stun baton or gaffi stick out of it, then theyre gonna bust your balls if they find out you've got a weapon with 'invalid stats'. So basically what they saying is that some uber loot drops, and if you want to make your most uber baton/gaffi, then theyre gonna jack you for it. One guy paid 5 mil for a min/max baton off a vendor, sent a csr ticket cause the pup didnt work normally, and got his weapon jacked. He got that 5 mil refunded from the csr eventually, but that just encourages money makin schemes.


Needless to say CSR have way more power than theyre prepared to handle, and when you pay for a game in which you continually get things taken from you due to lack of testing (It took one loot to figure out the problem, yet they threw it on live servers, and didnt fix it til after it had passed through testcenter), and pure lack in-game knowledge, like one of the WS said, HIDE ALL YOU UBER CRAFTS, CSRs are noobs, if they think somethings illegitamet, you better sure as hell count on them jacking you for it, store them in droids or other storage areas beyond a CSRs thinking capacity, and dont equip them while inside buildings.



--------------------------------------------------------------------------------------------------------------------------------------------
Col. Cannabi -ATR- Unmastered Proffesions - Image Designer
Kannabai -RA- Jedi - Noob Master
Please visit my weapon smith vendor at Makkir's Armory, 169, -5572.
Enhanced Weapons Only!
Dodece
Sat Apr 24, 2004 8:54 pm
#35

You know I like the idea of the test center to sort these things out. The problem. Is that atleast from what I heard. Its a gigantic pile of code dropped on your doorstep, and will very likely blow your pc up, and send you falling into the black pit of calcutta. Then again I am starting to feal like the csrs are getting out of line, and doing things they shouldnt do. I heard a couple weeks back that a csr just decided to deathblow kill pcs, because he did not think a base battle was fair. Now they are just takeing stuff from people. Heck a couple months back someone deleted the player city I lived in. Which I am pretty dang sure was the work of a csr.


Maybe what we need is a csr investigations unit. To crack down on out of line csrs. The facts are a csr rarely resolves something. He cannot get a vanished item back. He cannot refund you credits for harvesters that ran at 1000 credits a hour. A csr cannot do much of anything really. Except tell you its a known issue, or we are passing it along to the devs. I work in retail I know what this kind of thing means. I have no clue why it does this, or why the idiotic devs refuse to fix it. We arent even aloud to talk to thpse guys. I hate to say it but I blame the devs more then csrs. While the devs keep adding stuff and not fixing anything. Who gets to clean up the mess.


The devs are not fixing the weapons systems loots are out of line, and on top of that the sliceing system is idiotic. Then they probabally tell these guys. We want you to make sure the game is cleaned up of all these cheating guns. So these guys are handicapped from the get go. They are given orders to do things that make no sense. I guess if you or I was in this kind of a madhouse we would be a tad testy too. What he did was not right, but in all reason what can he do. The guy is in charge of doing thousands of things each day. The game is such a sesspool of exploits, and horrid glitches. He is just doing his best to keep everyone happy.


Though I bet if you have the scematics of your weapons on your datapad he would have seen them. Remember when you are multitasking any shortcut is welcomed. Besides a slide of schematics is a fun thing to have. Gives you a comparission to work from, and a way to show what your weapons stats are.


CannabiCannibanoid
Sat Apr 24, 2004 9:20 pm
#36

Well the fact that a weapons unsliced should be enough proof alone that the stats are legitamet, but i truly think that CSR powers should be at the top of of the weaponsmiths issues, theyre constantly affecting players and weaponsmiths by abusing their powers, costing many people millions at a time, and a lot of frustration, within the last 2 months i have heard more CSR raids/thefts to date its absurd.



--------------------------------------------------------------------------------------------------------------------------------------------
Col. Cannabi -ATR- Unmastered Proffesions - Image Designer
Kannabai -RA- Jedi - Noob Master
Please visit my weapon smith vendor at Makkir's Armory, 169, -5572.
Enhanced Weapons Only!
Dodece
Sat Apr 24, 2004 9:49 pm
#37

There is part of the problem. There are more ways to exploit alter a weapon other then sliceing. Sometimes things that shouldnt work can work. I have stumbled on some of these screwups in the game myself accidentally. They are kind of left out in the wind on this I bet. They want to keep the playing enviroment fair, but have no way of confirming if an item is obviously exploited.


I mean how often do we say on this board that no that gun is a lie. Even we the people that spend most of our time makeing weapons cannot say for certain if its exploited or not. What chance does a csr have.


When I read the stats on these weapons out of context they sound like an exploit weapon to me. So which theory would you go with a crafter found the most fantastic stuff imageinable, and was able to somehow make these items, or that the answer for these weapons is the more common one, and that they are exploit multiple slices.


We use this rational all the time ourselves in real life. If it smells like pizza looks like pizza and tastes like pizza in all liklihood it is pizza. Sure it could be something very similar to pizza, but what are the chances. If we want the csrs to have concrete proof guess what will never happen any exploit control whatsoever. Yes loseing stuff like this blows, but doing nothing blows even more.


You are looking at it through a very self serveing view. You are not seeing that if nothing is done to combat exploit weapons the game will continue to inbalance, and more people will quit in disgust.


Dodece
Sun Apr 25, 2004 12:15 am
#38

Number one way to win your case on uber weapons is as follows make the schematic, and do not use it up leave it in a factory.


That way if a csr says its not possible you can prove it. If it is possible smear the csrs name all over the board and tell people on your server to right it down. That way if the csr contacts someone about something they can say this.


Oh I am sorry I was looking for someone that knew what they were talking about.


If you smack that schematic down in their faces they cannot say anything to the contrary, and with that solid proof. If they still say nope not possible uh uh. I would contact sony directly with a complaint about employee harassment. Give them the csrs name and the fact that you did prove to him that you did not cheat. Start useing big words like slander and defimation of character and fraud.


If they feal the gun is unfair, and you made it within the rules of the game. Then tell them to take it up with the devs and have them fix the crafting system. That things like tissues will not break hardcaps on certain weapons.


Tortilla
Sun Apr 25, 2004 12:26 am
#39






Logix wrote:

So is the investigation still on or did they leave you alone yet?






Sent an email on thursday with no response... I'm gonna try the phone on Monday.



Masta Weaponsmith
Shop @ -4680 3350 Naboo 1000 meters SE of Theed
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