Squad Leader Archive

Thread: Banning of SL account for using form up command?

Kcarlon
Thu Jul 22, 2004 11:22 am
#144






InfluenzaSWTA wrote:
I know exactly what happened. In no way am I trying to defend the CSR or SOE. I just think the SL community is making a huge issue out of this when it isn't warranted. If you're trying to drum up support for getting your friend un-banned, great! Excellent idea. Just don't go around claiming that all SL's are going to be punished again if we don't take a stand. That's simply not the case.





with every repsonse that SOE and the CSR's provided this can and will happen to any SL that is in a major city that uses their special. quit thinking so narrow minded.
1SpectrE1
Thu Jul 22, 2004 11:24 am
#145

Koren said:


I know exactly what happened. In no way am I trying to defend the CSR or SOE. I just think the SL community is making a huge issue out of this when it isn't warranted. If you're trying to drum up support for getting your friend un-banned, great! Excellent idea. Just don't go around claiming that all SL's are going to be punished again if we don't take a stand. That's simply not the case.

_________________________________________________________________________________


You could be right about this, however, if you choose to PvP in major cities and your group is in combat and you are spamming form up WHILE THEY FIGHT, and a CSR tells you to stop, u ask what can I do to not get banned, they cant answer, your group continues to fight and you continue to play the profession AS IT IS DESIGNED you too, or any other SL can be banned!


How you can draw any other conclusion than this is WAY beyond me!



sPuk Radiant
kuPs Ahazi
Minion of Kellie (The original)! Yeah that one!
irott
Thu Jul 22, 2004 11:25 am
#146

The point I am trying to make is that... the SL portion of itis being fixed, but what do you want us to do aboutthe rest of itin the meantime?


I cannot unban this player... so what do you want me to do?



[irott and the full effect]
Master Squad Leader


"We're all in it together" - Archibald 'Harry' Tuttle

InfluenzaSWTA
Thu Jul 22, 2004 11:29 am
#147



Kcarlon wrote:


InfluenzaSWTA wrote:



*sigh*

Let's step back a moment and view things from the CSR's position. The CSR believes that a player is spamming 17 commands a second. These commands also happen to be Squad Leader commands, which means he is /shouting 17 times a second. This is clearly magnitudes more often than is necessary, so the player is given a warning. Push comes to shove and the player disobeys the CSR, resulting in the player's suspension. That is an accurate account of what happened, no?

I am looking at this from all angles. Believe you me. Think about it the emails stated that the CSR was laggin horrible. Which means that when they get caught up they are going to be spammed in the spatial with everything instantly. Instead of jumping to conclusions that this SL was intensionally spamming the command 17 times a second (which is still impossible) they need to ask questions vice warning and putting them in the middle of no where and suspending. Disobey a CSR that is telling them to not play the game the only way allowed come on be realistic. Do you pvp? Do you know where PvP happens? Major Cities. Do you know in pvp some one can come in tef'd at any given moment and you roll right into a battle..


My point is this (and I grow tired of saying it, so it'll be the last time): SOE did not ban this player for using his Squad Leader commands in a normal manner, as was the case a few months back with the "stop yelling when you use your abilities" fiasco. The player was banned because the CSR honestly believed the player was spamming a vastly unacceptable number of commands. The squad leader community doesn't need to be concerned when a player is banned for this reason.

But how can 1 CSR justify this. Think about it. I could get hired as a CSR jump on my 600mhgz Gateway with a 64 mb graphics card log on 56k go in game and point out all sorts of people that are cramping my style... this was acted on in a spur of the moment unprofessional and uneducated manner as all the ss's show.

I don't expect you to fully grasp this, because it is apparant that you're too emotional about this issue to be able to separate yourself from it and view the confrontation from SOE's point of view. But then again, I am the retarded one.

I wouldn't expect you to grasp it either. It's obvious that you do not pvp or do not contribute your character day in day out. Sabrinna has been in every city and every player city for about 3 months doing this with absolutely no problems. One say the server crashes and they blamed her. You do not play on Radiant therefore you don't comprehend the full circumstances. For you to make accusations and not take the time to research the post but to come in here and make flagrant flames is rediculous and makes you retarded. Look at the facts and make an opion, don't read the cliff notes and write a report.







Ok, good. This is what I want. We're getting away from the "SL'S ARE BEING PUNISHED FOR USING OUR ABILITIES" hysteria. Question the activities of the CSR all you want; I have absolutely no problem with that.

As for your personal attacks on me... yes, I PVP, having played a Squad Leader in a large guild since Beta 3 and being a fairly active voice in this forum. And I haven't made any accusations or flames. I never said the SL in question is guilty; in fact, I think I've made it quite clear that I think he/she is innocent. I have examined the facts, read screenshots, and viewed the official CSR response to the issue in this thread. I have formed the opinion that this is an issue separate from the previous troubles we've had with customer service.



---------
Korren Faihon, Squad Leader, Alliance Ace Pilot.
The Explorer's Guide to the Clone Relics

SWG Wiki: if we don't know it, no one does.
One of the reasons for the fall of the Roman Empire was, lacking the number 0, they had no way to indicate successful return from their C programs.
Kcarlon
Thu Jul 22, 2004 11:29 am
#148






irott wrote:

The point I am trying to make is that... the SL portion of itis being fixed, but what do you want us to do aboutthe rest of itin the meantime?


I cannot unban this player... so what do you want me to do?






get answers. we're screwed unless they fix it. I can assure you until she is further notified and the other SL's in the guild we will be in the cities doing our job and spamming our speacials as they are designed. it's our only choice that's the only place pvp happens. You need to talk to someone to ensure that the CSR community knows WE CANT HELP IT. SO DONT FROWN UPON US DONT PENALIZE US for something we got no control over. It's a freakin outrage. I mean hell think about it.. When you learn Novice SL you mine as well get a damn disclaimer from SOE stating be aware if you use your commands more than 1 time every 30 seconds you will be suspended... you see what I'm getting at.
HemiKeeroc
Thu Jul 22, 2004 11:30 am
#149

Gawd guys, I believe the point is to not macro formup in major cities, no? Even if you'd been suspended by a CSR in error for tapping form up every 3 seconds you would've been unsuspended. Next time just walk Sabrinna to the other side of Theed, or change your macro.



________________________________________________________
TAO
Kcarlon
Thu Jul 22, 2004 11:32 am
#150






HemiKeeroc wrote:
Gawd guys, I believe the point is to not macro formup in major cities, no? Even if you'd been suspended by a CSR in error for tapping form up every 3 seconds you would've been unsuspended. Next time just walk Sabrinna to the other side of Theed, or change your macro.





come on hemi... what u want us to say um excuse me TAO would you please give us a few moments we jsut got here and want to get into place... rget freakin real bro.
InfluenzaSWTA
Thu Jul 22, 2004 11:34 am
#151



Yeraze wrote:


InfluenzaSWTA wrote:
The player was banned because the CSR honestly believed the player was spamming a vastly unacceptable number of commands. The squad leader community doesn't need to be concerned when a player is banned for this reason.

I don't expect you to fully grasp this, because it is apparant that you're too emotional about this issue to be able to separate yourself from it and view the confrontation from SOE's point of view. But then again, I am the retarded one.




Well, that's my concern exactly. The CSR "believed" he was spamming commands 17times a second, when the screenshots & logs clearly show that he wasn't. So either there's some type of Game Bug that's hosing up the logs and showing unnecessary stuff, or this CSR just got a bug up their butt and found an SL as an easy target.

Either way, it doesn't bode well for us. Whatever made "Steve" believe Sabrinna was spamming is still out there, and could happen to any of us. And as it sounds right now, we have no recourse but to


  1. Not use our abilities.
  2. Fight out in the wilderness, and hope the PvP follows.




That's a little overdramatic. Make that opinion based on a host of experiences, not an isolated one.



---------
Korren Faihon, Squad Leader, Alliance Ace Pilot.
The Explorer's Guide to the Clone Relics

SWG Wiki: if we don't know it, no one does.
One of the reasons for the fall of the Roman Empire was, lacking the number 0, they had no way to indicate successful return from their C programs.
Kcarlon
Thu Jul 22, 2004 11:35 am
#152






InfluenzaSWTA wrote:





Yeraze wrote:





InfluenzaSWTA wrote:
The player was banned because the CSR honestly believed the player was spamming a vastly unacceptable number of commands. The squad leader community doesn't need to be concerned when a player is banned for this reason.

I don't expect you to fully grasp this, because it is apparant that you're too emotional about this issue to be able to separate yourself from it and view the confrontation from SOE's point of view. But then again, I am the retarded one.






Well, that's my concern exactly. The CSR "believed" he was spamming commands 17times a second, when the screenshots & logs clearly show that he wasn't. So either there's some type of Game Bug that's hosing up the logs and showing unnecessary stuff, or this CSR just got a bug up their butt and found an SL as an easy target.

Either way, it doesn't bode well for us. Whatever made "Steve" believe Sabrinna was spamming is still out there, and could happen to any of us. And as it sounds right now, we have no recourse but to




  1. Not use our abilities.

  2. Fight out in the wilderness, and hope the PvP follows.






That's a little overdramatic. Make that opinion based on a host of experiences, not an isolated one.





not really with all the remarks by the SOE reps this is what they are implying. er leaving us no other choice in the matter.
1SpectrE1
Thu Jul 22, 2004 11:40 am
#153

The worst part about this whole thing is that they will just delay and wait till after the suspension is up and hope that this will go away, however I hope it does not!


That will solve nothing then it will all start up again as soon as the next poor sap gets banned for the same thing.


Jeassa said yesterday here on this exact forum that she was looking into it, have yet to get a response from her, go figure! I love ya Jeassa but we need an answer on what the alternative is, and what a SL can do in ANY PORTION OF THE GAME IN ANY PLACE and not have to worry about a suspension!



sPuk Radiant
kuPs Ahazi
Minion of Kellie (The original)! Yeah that one!
HemiKeeroc
Thu Jul 22, 2004 11:41 am
#154

Yeah, that's sorta what I mean. TAO rarely moves our SL off-planet, we like to keep him tucked away. When we port to C'net or wherever we usually forego the SL. On the other hand, if someone were actually playing the SL in our cases then they would have no problem with moving away from a major area, or only forming up on command. This is what is going on here, the CSR assumes that Sabrinna is sitting there at a computer watching what's going on and just spamming the hell out of a special. Don't blame the guy for getting confused, that's kind of a confusing situation anyways (a SL bot) since there is only the server boundary as a use range on your specials and most SLs are not technically "there."

Example: You're sitting at your desk at school during Nap Time. You start screaming because you're hyperactive and have ADHD and you can't help it. You're bouncing all around like a Coke fiend. Kids start waking up and calling for the teacher (who's outside reading self-help books because they're overworked and underpaid). Teacher comes in and asks you to stop, or you can go outside for recess early since it's obvious you're not going to be able to sleep. You say "actually, I'm going to run around to all the other classes and do the same thing, and also you're an incompetent teacher. All my friends think so too," and then the teacher starts getting other phrases from other kids about how they're incompetent and "this isn't right" and "how can you do this to my friend?" Teacher takes the kid out of class and sends the kid to the Principal's Office. Principal only believes the teacher, not the kid or his friends.



________________________________________________________
TAO
Kcarlon
Thu Jul 22, 2004 1:09 pm
#155






irott wrote:

Oh the fix for what this post is in reguards to is allready in the works. Im talking about new skills to be added in the revamp.


For example, a skill like a group force of will that makes the entire group come out of incap. This is pretty powerful, so I thought that it would be restricted much like the real force of will to a time limit.


BUT...


There are skills like /formup which are not that powerful and don't really deserve that much of a penalty.

I do like the 30 second delay though.






uhhh SL can get people from being incap......boost morale.
irott
Thu Jul 22, 2004 1:19 pm
#156

Thats an unintended effect...



[irott and the full effect]
Master Squad Leader


"We're all in it together" - Archibald 'Harry' Tuttle

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