Musician Archive
Thread: Help test the new Knowledge Base
CSRDavidF
Tue Feb 24, 2004 3:51 pm
#14
BlueOx wrote:
soe8086 -- last paragraph refers to usage experience being required to improve as a crafter. This is outdated and incorrect. Usage xp was removed during mid-Beta3 for most professions, with the rest being removed shortly after launch. A few crafters have reported random amounts of usage xp still being generated if they stand directly next to a person using their crafted item (much like a factory grants 10% xp if you are near it), but at best this is residual xp that just missed being removed by the devs (i.e. a bug), not something that is "required to advance."
The following articles have "ad barking" misspelled as "add barking": soe8638, soe8639, soe8640, soe8648, soe8650, soe8751, soe8753.
Sorting bug with the database: After completing a search, if you click on any of the headers to sort the article list by Article ID, Match % or Title, the interface appears to reorder the articles, but if you click on one, instead of being shown the article with that particular title, you will actually be shown the article that would have been in that spot if you hadn't sorted.
Nice work! Those typos are corrected and I'll forward that bug to QA. The last paragraph for soe8086 was also rewritten.
Message Edited by CSRDavidF on 02-24-2004 03:27 PM
CapnSteve
Tue Feb 24, 2004 4:36 pm
#15
Probe droids and Probots are still being used interchangeably in some answers.
http://help.station.sony.com/esupport/esupport/consumer/esupport.asp?id=GUID9b1a3b70%5F6721%
5F11d8%5F919d%5F080020fb302c&resource=&number=8&isExternal=0&nShowFacts=&nShowCause
=&nShowChange=&nShowAddInfo=&activepage=statement.asp&bForceMatch=0&strCurrentSymptom=
star+wars+galaxies+droid&searchtype=normal&searchclass=&bnewsession=false&selecttype=match
Message Edited by Q-3PO on 02-25-2004 10:19 AM
Haruspex77
Tue Feb 24, 2004 4:37 pm
#16
Is there any intent to put current known bugs into the KB? It would help a lot and save frustration if as soon as a bug made it to your tracking system a KB entry was made with the release number in it, and it was removed as soon as the bug was tested as fixed.
Since customer service is reported to tell people on the phone "that is a known bug", that could save a lot of phone calls. This would especially be true if information about whether a loss due to it was re-imbursable were included as most known bugs seem not to be from forum reports.
If this feature were added, it would also be desirable to have a way to view recent additions.
CSRDavidF
Tue Feb 24, 2004 4:39 pm
#17
Haruspex77 wrote:
Is there any intent to put current known bugs into the KB? It would help a lot and save frustration if as soon as a bug made it to your tracking system a KB entry was made with the release number in it, and it was removed as soon as the bug was tested as fixed.
Since customer service is reported to tell people on the phone "that is a known bug", that could save a lot of phone calls. This would especially be true if information about whether a loss due to it was re-imbursable were included as most known bugs seem not to be from forum reports.
If this feature were added, it would also be desirable to have a way to view recent additions.
Yes. We plan to maintain that type of resource in the Knowledge Base but it is not expected to be in place before Publish 7.
SciCabbit
Tue Feb 24, 2004 5:17 pm
#18
if possible, can you place in the Knowledge base or reply to this message on the ways the Jedi will show up on the Bounty Hunter terminal?
All I know is if a person uses a Force Power Like Heal, or Force knockdown in front of a Non-jedi, there is a Chance the Jedi will show up on the terminals. I would like to get this information Set in Stone in or all the ways the jedi can show up on the terminal.
thanks.
Casper, a Bloodfin Jedi
Ace4Brit
Tue Feb 24, 2004 5:59 pm
#19
Ekhben wrote:
The following articles have "ad barking" misspelled as "add barking":
Maybe they are referring to Attention Defecit Disorder barking, ie, repeating the same ad every 3 seconds so it stays fresh in the TV addled minds of today's youth?
The user interface resets 90% of the time that the client crashes. This is probably due to the game constantly writing to the config file. If it is in the process of writing to the config file, and the client crashes (or the computer freezes), the config file becomes corupted, and the default is used upon reboot.
To the interface coders:
FILE *cfg = fopen("config.file.NEW", "w");
...
fclose(cfg);
unlink("config.file.OLD");
rename("config.file", "config.file.OLD");
rename("config.file.NEW", "config.file");
...
Rinse and repeat anywhere you write files in code that you aren't sure is safe from crashes, or where the file you're writing is particularly important, noting that multithreaded programs are never safe from crashing, no matter how well written the bit of code you're looking at is. (Go, coroutines!)
Instead of
rename("config.file", "config.file.OLD");
rename("config.file.NEW", "config.file");
you should do
copy("config.file", "config.file.OLD");
copy("config.file.NEW", "config.file");
delete("config.file.NEW");
That way if it crashes during either of the steps you are safe.
If the client boots up and a corrupted config.file is found, check if config.file.NEW exists and is not corrupted, if so grab that one. if not, check for config.file.OLD, which will be there.
Your way left open the chance for a crash during rename, which would leave you with nothing. This way always keeps one intact version of the file
If the config.file is corrupted, check config.new
Ace4Brit
Tue Feb 24, 2004 6:00 pm
#20
I cant edit my poste here???
anyway ignore that last line before my sig
anyway ignore that last line before my sig
OdiousEncounter
Tue Feb 24, 2004 7:37 pm
#21
I've actually used the knowledge base a few times successfully in the past, once to check how to remove myself from a guild, and once to find coordinates to leia for Act III. both worked better than i expected.
You should probably change "String" to "Query" or something along those line for the less computer-literate.
Mohr
Tue Feb 24, 2004 8:08 pm
#22
Perhaps this is unrelated but the loading screens you watching while connecting to galaxy and loading objects are very out of date. While they might give an interesting perspective on how radically the game has been changed since startup they are probably confusing for new players that don't realize how much of the info is wrong. I was looking at the one specifically on insuring and how items not insured remain on your corpse (that one is very misleading...it also shows the 5 Melons that were nerfed a long ways ago to help with your database problems).
Syrae
Tue Feb 24, 2004 9:23 pm
#23
Here is something thatI have never found a definitive answer for even in the Politician forums....
How much does a Shuttleport cost per week? Cloning center? Med facility? Theater? Cantina? The upcoming player garage?
What about the cost per week of each of the gardens? The street lamps? The statues, fountains, braziers? The trainers? The different terminals?
And finally, where do all these items fall into the financial report? Most of these are obviously a structure or decoration, but which one of those categories do the gardens fall under?
You may also wish to answer something like, "How can I get my city to make money?" What are the income sources? Some people might think that cities get kick backs from mission terminals, trainers, and use of the cloning facility, when in fact, we do not--although I wish we did get something... 
Anyhow, these are some things that would be nice to know.
CSRDavidF
Tue Feb 24, 2004 9:40 pm
#24
Unfortunately the links to a Knowledge Base article are session based so the link won't work if you want to point us to an article. If you get it from the web site use the Title/Question of the Article and that will let me find it.
Otherwise we just get horizontal scrolling and that's never good.
Jayces
Wed Feb 25, 2004 12:39 am
#25
I hate to contradict BlueOx butlast I checkedUsage XP was still in the game. I will test it out and get back to you as I haven't crafted for a while but it was changed in beta so that you got 10% of your xp from usage rather then the majority.
To my knowledge this has not changed however due to the vastness and complexity of this game people just don't seem to know anymore as I have queried this in the Artisan forum in the past and got all sorts of contradictory replies.
I can guarantee one thing, if you make a number of items then check your xp and put them on the bazaar and log out, assuming they are brought and used when you log in you will have more xp then when you started as I have tested this last time I crafted but that was a month or so ago.
Sutarion
Wed Feb 25, 2004 1:05 am
#26
David,
What sort of things are you wanting us to test in particular? The content of the database, bugs regarding it, search efficiency, etc?
I could spend hours pouring through it, but if I had a direction to follow, it would be useful.
Sutarion