Merchant Archive
Thread: Vanishing Vendors or Vendor Items
Yea thats whats happening on my vendors now... if I try to retrieve one thing from the stockroom whatever is left over in the stockroom disapeppears
Fury
Please list the server type (NPC, Droid, Terminal) and the server and planet your vendor was on as well as a waypoint for the general location the vendor was located.
NPC types, 2, Server: Radiant, Planet: Talus, Waypoint: 3345 4395. One NPC was named Extraordinary Melee Weapons, and the other was named Ranged Weapons and Other Items. Both had around 200 items on them when I listed directly after the patch on 11/15/03.
Other Questions:
1. Do you have multiple Vendors with the same name?
No, I have already described the names above. Neither one is named anywhere near what the other one is.
2. Is your vendor to your knowledge on a server boundry. (This is tricky because the only way I know to tell is if you have someone run around that area with a pet they will usually stop following you when you hit the boundry) If someone has a better way to test this let us know.
No, I have had my pets out while running all around that area to my harvesters. Not once has any pet ever stopped around my shop, although it did occur on other Planets.
3. Is your vendor in a player city?
No, I am only 1200m SW of Nashal and have no desire to be imprisoned in one.
4. Does your vendor or items return with a server reset?
No, if they did that, I wouldn't be wasting your time, nor would I be preparing to cancel my accounts if I am not "made whole" <-- Legal term there.
Any other information you have about this issue including the first date that it happened.
11/29/03, strangely enough, EXACTLY TO THE MINUTE, 14 Solar days after I posted all the items after the patch,all those itemsdisappeared off the vendor. NO email, no warning, and no items. Also, strangely, 14 days is what the "OLD" system would give you before the item would be removed off of the vendor in some cases. 7 days on sale, 7 days in the stockroom, then it would disappear.. These two are probably just coincidental, though, I wouldn't trouble yourselves about it. Then again, maybe you should. People are becoming very irate.
I find this pointless request for detailed explanations amusing.
This is exactly the kind of information that CSR requests whenever I ask for help:
- Not having learned from past experience,I meticulously detail my problem and circumstances to CSR, ever hopeful that they will do something useful to address the situation.
- As they usually do, CSR responds "We're very sorry, but since we can't verify your loss, we cannot compensate you."
Well, this is the last straw for me. Unless CSR does something spectacular in the next few days to solve this problem (which they won't), I'm out of the game.
One bright spot: all these bugs and problems will make fine material for my comedy act in RL.
Quechli
Master Tailor, Master Musician, Merchant
Intrepid Server: -99, -5836
(Over 1000 disappearing items in stock. Visit soon before they all go poof!)
I'll admit I didn't read every message here, but in the ones I did read, noone mentioned my theory.
I am a master tailor, with five vendors, and an average inventory of at least 300 items at any given time. After they changed the sale time from 7 days to 30, I happily withdrew every item. I retrieved each one, and then relisted them so that they would have the 30 day time period. When I discovered that my inventory had been wiped out, with well over 200 items missing, the items that were left were all things that I had made after the patch. Everything that I had made prior to the patch is gone. Are other people finding that their disappeared items are from earlier dates, or are they brand new items as well?
Shianna Aislinn
alocsin wrote:
I find this pointless request for detailed explanations amusing.
This is exactly the kind of information that CSR requests whenever I ask for help:
- Not having learned from past experience,I meticulously detail my problem and circumstances to CSR, ever hopeful that they will do something useful to address the situation.
- As they usually do, CSR responds "We're very sorry, but since we can't verify your loss, we cannot compensate you."
Well, this is the last straw for me. Unless CSR does something spectacular in the next few days to solve this problem (which they won't), I'm out of the game.
One bright spot: all these bugs and problems will make fine material for my comedy act in RL.
Quechli
Master Tailor, Master Musician, Merchant
Intrepid Server: -99, -5836
(Over 1000 disappearing items in stock. Visit soon before they all go poof!)
The request for additional information was not pointless when it was made. At the time we were still looking for a pattern. We have sense found one and it relates to the time the sale has been on the vendor. The truth is this post wasn't about the 14 day rule it became about it later. It was originally about vendors themselves vanishing something that is still happening but not on nearly the same scale as the item bug.
Cinderr wrote:
That's a thought.. I wonder if the timer is really tied to our individual items? and its the pre-patch items that all have the 7 day timer? and things made AFTER the patch have the real 30 day timer?
When I discovered that my inventory had been wiped out, with well over 200 items missing, the items that were left were all things that I had made after the patch.
I don't think so, but I can't say for sure. An architect friend of mine had a bunch of city statues and other city items on his vendor that had to have been made after the patch. I know he made them the day the patch went live, or within a few days of it going live. Yesterday hehad no items on his vendor less than 16 days old.
I think it's all items, not just pre-patch. Otherwise we'd have some 16 day old items being confirmed here.
Ri'a Ocoli,
Vendors on Dantooine & Corellia, with the same name. (2 difft accounts so 4 vendors). Have experienced this on all 4 vendors. The 2 on Dantooine are in a player City.
Due to this bug I am closing my doors.
TH HELP!!! I have NOT had a vendor up for 14 days (more like 4) as I just qualified to have one.
Last night, when I qualified for novice merchant, I wanted to move my items to an NPC vendor. I withdrew 31 items from sale, and then went to retrieve them from the stock room. When it said that I had retrieved all of them, I checked my inventory and ALL of them were gone. 
Please tell me what I should do!! Trouble tickets never seem to do anything. I've submitted 2 prior to this one. The first they NEVER responded to. I finally deleted it when I needed to submit another. I submitted that one and got an automated response that had nothing to do with what I was asking.
I would rather not lose the 500k worth of weapons that were on there (7 T-21's at 30k each!!) please tell me the best way to resolve this!
-Aglanon
Eclipse Server
AnitaSWG wrote:
I don't think so, but I can't say for sure. An architect friend of mine had a bunch of city statues and other city items on his vendor that had to have been made after the patch. I know he made them the day the patch went live, or within a few days of it going live. Yesterday hehad no items on his vendor less than 16 days old.
I think it's all items, not just pre-patch. Otherwise we'd have some 16 day old items being confirmed here.
Ri'a Ocoli,
Yes I think it has to do with the way to vendor code handles the expiration of items to the stockroom and removing them from there. On the surface it LOOKS fairly obvious that they extended the timer to 30 days but forgot to deal with the fact that the vendor deletes items that haven't been put on sale in the last 14 days. (7 days on sale..7 days in the stockroom) This MIGHT mean that retiring something to the stockroom and putting it back will reset that 14 day death cycle, but I would recommend testing that with care on an item you don't mind losing.
Hey, For even MORE fun....
I pulled all my stuff off of my vendor
Deleted said vendor
Created a new one (had wanted to "move" the thing for a while anyway...)
Initialized it & loaded all my stuff.....
Uh-Oh
Do the Dev's know that Newly placed vendors are NOT initializing?..... I now am sitting with a full house, a full pack, and 59-60 in myinventory.... Until I get this vendor to take stuff, I'm stuck in my house (NO WAY would I go outside... I could get killed & loose 5% on all my deeds.....)
HOTFIX the Vendors...... SCREW the Vehicles. Events have overcome Plans.... Deal with it!!!!!
BindyBalaroo wrote:
My issue is apprenlty different. I cant see any items on my vendors (any of my vendors) but other can and can purchase things. Dunno if I am the only nerd with this issue.
I see (from another thread ) you have tried the all method.. You are refreshing after selecting all right? Others who have had this problem almoast always were able to see the items after selecting all and refreshing the list. Could be something else at work of course.
Message Edited by DocSavag on 12-03-2003 10:41 AM