Merchant Archive

Thread: mercahnt banned -- why me ? no email from soe

Teioh
Fri Aug 20, 2004 12:42 am
#40


ignore this, me dumb today

Message Edited by Teioh on 08-19-2004 01:46 PM



Oh and one more thing. Have you guys ever seen those sigs that are lines of text and look like they are a part of the post?

-------
Ingame Names
Anno
rarely Teioh-II
almost never Aio

Brilyn
Fri Aug 20, 2004 12:52 am
#41

< While I will aggree with you that any and all code can be broken, why is it that SOE always seems to leave these loop holes in the code?>


What loop hole?


Who says it's a loop hole?



That would be an assumption on your part.


< However a gamer should not be forced to read the forum and the patch notes to play the game.>


Yeah, sure.


I mean, when they change the game, you should just be left to figure it out?



This is right after you whine about their "very shotty track record of communications with the community in the past".


I mean, they communicate, you complain. They don't communicate, you complain.


< I especially do not like the fact that you are taking the time to talk down to everyone here who has a beef about a lot of innocent people being banned just because they are playing their profession. >


I talk down to people who contradict yourself (see my above point). I talk down to people who assume I'm talking to *them* when I quote someone else.


I *don't* talk down to people who have coherent points.


< Maybe you need to stop making big assumptions about the level of intelligence of the people that are on the boards >


I don't need to make assumptions about the level of intelligence here.


I mean, you just complained about having to read the Patch Notes to find stuff out, and you complained about a lack of communication.


You simultaneausly want more and less communication at the same time.


I don't need to *assume* anything about anyone's intelligence level, it's clearly on display.


< do you need to read the patch notes and the forums to figure out how to be a decent person? >


Case in point. I think you'll find the Patch Notes don't have anything to do with being a "decent person".



Brilyn
Master Weaponsmith
Master Shipwright
Main vendor on Naboo, Vagabond's Rest: -1850, 2330
Secondary vendor on Talus, Kyu'mai: 250, -4680
Starsider
Brilyn
Fri Aug 20, 2004 12:57 am
#42


< It says nothing about innocently people being temporarly banned. >


Just like in RL, where people get arrested while the crime is looked into, SOE are banning *everyone* involved in the chain of duped credits while they sort the scumbags from the innocents.


(go on..... continue the analogy, claim that being sent the email is the equivilent of 'being read your rights'. No, it's not preditible.....)


< Oh and Brilyn, I'm over 6 thank you. >


Fantastic.


Since you're not kicking your heels or throwing a tantrum, it's safe to assume the comment wasn't directed at you then, eh?

Message Edited by Brilyn on 08-19-2004 08:58 PM



Brilyn
Master Weaponsmith
Master Shipwright
Main vendor on Naboo, Vagabond's Rest: -1850, 2330
Secondary vendor on Talus, Kyu'mai: 250, -4680
Starsider
Brilyn
Fri Aug 20, 2004 4:47 am
#43

< If they knew who the dupers were, thenwhy is anyone recieving the funds being "suspended?" >


So they can stop the duped credits from circulating further? Maybe?



Let's take this from a technological aspect, rather than simply "banning people is EEVVVVVVVIIIIIIILLLLLLL" aspect:



When a network is hit with a virus, that you can't immdetiately and on-the-spot fix (ie you need to wait for a fix from the Anti-virus people), the way you prevent it spreading all over the place is you disconnect the affected machine from the network. You isolate it so it can't spread.



Similarly, Accounts with duped credits.




If people would get past the "wail, gnash, I'm being punished, what a world, what a world" and just look at it dispassionately as a "this is wot they have to do to fix the problem", I'm sure the Chicken Little syndrome would wind to an end.



Brilyn
Master Weaponsmith
Master Shipwright
Main vendor on Naboo, Vagabond's Rest: -1850, 2330
Secondary vendor on Talus, Kyu'mai: 250, -4680
Starsider
joined42904
Fri Aug 20, 2004 7:40 am
#44

I would like to see a CS response here to address the issues of


Why certain folks professing their innocence are still suspended


What investigation is being done.


What will be done (in some cases the economy may suffer less if the transaction is simply undone...sometimes duplicated items are less damaging than massive influxes of credits. And if the item has no bona fide purchaser for value then the one purchased can just be deleted.)


What will be done to compensate anyone who was unjustly suspended during the investigation of the duping problem.



Issadra 12-pt Master Armorsmith, Master Merchant
NERF Armory 5103, 2008 Lost Sanctum Dantooine
Specialty Shop and Outlet in Andromeda Corellia
WhydoIstillplaythisgame
Fri Aug 20, 2004 9:23 am
#45






DocSavag wrote:
If you have been suspended unjustly please contact CS in one of the following ways:

Email to [email protected] or call tech support at 858 790 STAR. They could also go to the website and do live webchat with Tech Support.






That doesn't work. I emailed the lead CSR, sent in game tickets, sent 3 emails to [email protected] and called their phone number. WithNO answer. The website people did the same thing to me.


This is horrifying that the devs can just ban us for something we didn't do.




Drterror
Nemesis Syndicate

Status: Banned
SOE's Reason: None
Andreshyyk
Fri Aug 20, 2004 2:22 pm
#46






MaDuece wrote:





Valuthorax wrote:

Wait so this is my fault for being a succesful merchant???



you are wrong -- It is not my fault for haveing system supported vendors.







If you are a merchant that deals in large amounts of credits then it would be wise to suspend your operations for awhile. You make yourself a very convienent target for any credit duper that wishes to "launder" his money.


While it is an unfortunate consequence that innocent people get caught up in the scam, it is in your best interest in the long run that the credit exploiters be caught. The enormous amount of duped credits in the game hurts the economy and ultimately your business interests.


If you are truely innocent, then a little patience on your part will prove to clear your name in the end. Continuing to rant and rave about it may actually hurt your efforts for reinstatement in the end. After all, prisons are full of "innocent" people.





Id rather see SOE spend their time STOPPING the duping, and making sure it doesnt happen again, than banning PEOPLE because their vendor took some dirty money. The concept of the ban being potentially temporary is beside the point. the paying customer is being screwed out of game time BECAUSE of SOE ineptitude. EVERYONE that gets this temporary ban and then is reinstated should get a FREE month of service for the inconvienience.

Dracass
Fri Aug 20, 2004 4:23 pm
#47






WhydoIstillplaythisgame wrote:


....

This is horrifying that the devs can just ban us for something we didn't do.






Oh but the worst has yet to come...


Ye won't even be compensated fer the Denial of Service (DoS) ye have recieved.







Sign off,
Dracass The'Heartless
MaDuece
Sat Aug 21, 2004 1:16 am
#48









Andreshyyk wrote:


Id rather see SOE spend their time STOPPING the duping, and making sure it doesnt happen again, than banning PEOPLE because their vendor took some dirty money. The concept of the ban being potentially temporary is beside the point. the paying customer is being screwed out of game time BECAUSE of SOE ineptitude. EVERYONE that gets this temporary ban and then is reinstated should get a FREE month of service for the inconvienience.







That may be so. However, the fact remains, the fault lies in the people doing the duping and the people that willingly help them cover it up. The people that duped credits are the ones to blame for the real problem. However, the merchants that were willing to help them launder the credits are responsible for the innocent merchants getting "quarrantined". Thats probably an extremely hard thing to determine: whether or not the merchant was an unfortunate bystander that was implicated or whether or not he/she was a willing participant. Since there are a certain number of merchants that fall into the second category, dupers make it that much harder to determine by purchasing from nonparticipating merchants as well. It causes knee-jerk reactions on the part of SOE to freeze everyone's account and it causes you to blame the duping on SOE. The fact that people come on here and make a spectacle out of it is all that much more satisfying for the dupers.


Like I said in my 1st post on this thread: the prison system is full of innocent people.


You honestly think someone that is guilty of this will openly admit it? Do younot think that implicating innocent people would not give them a better chance ofhaving their accounts reinstated if they just fall in and call foul with the rest of you?


I don't like being inconvienenced any more than anyone else on here. However, SOE needs do what it needs to do to ensure that the guilty get permanently banned and the innocent get reinstated. If they simply cave in and assume that everyone that is screaming is innocent, then its likely some of the guilty parties will get reinstated along with the innocent ones. In which case, they get their accounts back intact with stuff they essentiallySTOLE from you because SOE isn't going to reimburse you for duped credits used to purchase goods off your vendor.They are trying to remove those credits from circulation so I highly doubt very many people will be reimbursed.

Message Edited by MaDuece on 08-21-2004 01:17 AM

Indene
Sat Aug 21, 2004 2:13 am
#49



Brilyn wrote:
< A simple post in the Announcements forum or on the front page of starwarsgalaxies.com saying "We are banning accounts which have come into contact with duped credits. Anyone who simply received credits will be banned temporarly and will be reinstated as soon as this matter is cleared up. We apologize for the inconvenience." posted 24 hrs ago would have saved a lot of anger and frustration by a lot of people. >
What, you mean something like:
We are suspending the accounts of these players and banning anyone who has participated in this "money dupe", which includes transferring or receiving of funds/credits.
Which has been on the login for the last couple days?
Or maybe you're talking about this announcement that was posted at about 1am (GMT) on the 17th? Which would place it ingame 48 hours prior to the start of this thread?
Maybe people need to get off their butts *before* getting angry and frustrated. We were informed. If people wander into the game with their eyes closed, when SOE have clearly stated things, whose fault is that?
Hint: Not SOE's......






"if you know of a PA hall that has received these funds, DO NOT attempt to retrieve any money... this will flag you as dirty as well. And anyone you transfer money to becomes dirty as well. And so on..." followed by banning of people who got the dirty money in otherwise legal transactions makes it pretty clear that SOE was banning and planning on banning the innocent as well as the guilty. As to severeal day warning to dupers that did happen and the dupers tipped lots of innocent people (Including the Guild Leader of a popular guild on Kettemoor). So they DID prewarn the dupers and did make it clear that the dupers could cause all sorts of havoc by spreading the money around. Not the best PR event I have ever seen.

-Indene-



Master Creature Handler - Kettemoor Nov 2003, Radiant Nov 13, 2005
http://www.swgcreatures.com/forums/phpbb2/index.php
Once Happy contented successful Master Merchant. (RiverBend, Naboo.)
Then came the dark times. The NGE
"its as if i heard a million pets cry out in terror...and they were suddenly silenced...i feel a great disturbance in the force"
We're the few, the proud, the Creature Handlers.
Creature Handler Memorial at -1419 283 Mos Mesric, Tatooine, Kettemoor
BE and CH museum at 6627 5365 Tatooine, Chimaera
Find me on MySpace
Indene
Sat Aug 21, 2004 2:15 am
#50



kaspars_tenowog wrote:
I shouldn't have to read the forums and all the launch notes to survive in a game, this is not the fault of the merchants. How about we place the blame where it belongs, on the dupers and SOE's piss poor coding that allows it to happen





And their (SOE) even worse handling of the players to contain the problem.

-Indene-



Master Creature Handler - Kettemoor Nov 2003, Radiant Nov 13, 2005
http://www.swgcreatures.com/forums/phpbb2/index.php
Once Happy contented successful Master Merchant. (RiverBend, Naboo.)
Then came the dark times. The NGE
"its as if i heard a million pets cry out in terror...and they were suddenly silenced...i feel a great disturbance in the force"
We're the few, the proud, the Creature Handlers.
Creature Handler Memorial at -1419 283 Mos Mesric, Tatooine, Kettemoor
BE and CH museum at 6627 5365 Tatooine, Chimaera
Find me on MySpace
Indene
Sat Aug 21, 2004 2:16 am
#51



Brilyn wrote:
< Wait so this is my fault for being a succesful merchant???
you are wrong -- It is not my fault for haveing system supported vendors. >
Read what I actually said, rather than making me appear like I'm arguing with *your* post.
I'm NOT talking about your post at all.
Hence why I quoted Karrack, and not you.
As for you, you're in an unfortunate situation where some scumbags took advantage of your good merchandise to try and launder their duped credits.
Assuming you have no part in this (and I am assuming you have no part in this), then I'm sure you're accounts will be un-suspended as soon as the torrid details are uncovered.





I believe the text is *BANNED* not suspended. Had it been a temporary suspension while SOE cleans up the mess there would have been FAR FEWER complaints.

-Indene-



Master Creature Handler - Kettemoor Nov 2003, Radiant Nov 13, 2005
http://www.swgcreatures.com/forums/phpbb2/index.php
Once Happy contented successful Master Merchant. (RiverBend, Naboo.)
Then came the dark times. The NGE
"its as if i heard a million pets cry out in terror...and they were suddenly silenced...i feel a great disturbance in the force"
We're the few, the proud, the Creature Handlers.
Creature Handler Memorial at -1419 283 Mos Mesric, Tatooine, Kettemoor
BE and CH museum at 6627 5365 Tatooine, Chimaera
Find me on MySpace
Indene
Sat Aug 21, 2004 2:30 am
#52



krzlfrx wrote:


DocSavag wrote:
They are banning people who are recieving them (...)


It would be very interesting for me how to protect myself from receiving illegal money. I cannot stop persons buying something for my vendors and I cannot know when it is illegal, because it is not displayed for me.
Greetings,
Krzl





Actually there are 2 ways ingame to stop persons buying something from your vendors

1. dont have anything for sale (or remove vendor. )

2. Ban individuals from your store.

Now neither of these are practical for a merchant however there is the matter of /tip which you have no way to refuse and once done with bad credits makes you dirty and banable.

-Indene-



Master Creature Handler - Kettemoor Nov 2003, Radiant Nov 13, 2005
http://www.swgcreatures.com/forums/phpbb2/index.php
Once Happy contented successful Master Merchant. (RiverBend, Naboo.)
Then came the dark times. The NGE
"its as if i heard a million pets cry out in terror...and they were suddenly silenced...i feel a great disturbance in the force"
We're the few, the proud, the Creature Handlers.
Creature Handler Memorial at -1419 283 Mos Mesric, Tatooine, Kettemoor
BE and CH museum at 6627 5365 Tatooine, Chimaera
Find me on MySpace
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