Merchant Archive
Thread: mercahnt banned -- why me ? no email from soe
ignore this, me dumb today
Message Edited by Teioh on 08-19-2004 01:46 PM
Message Edited by Brilyn on 08-19-2004 08:58 PM
DocSavag wrote:
If you have been suspended unjustly please contact CS in one of the following ways:
Email to [email protected] or call tech support at 858 790 STAR. They could also go to the website and do live webchat with Tech Support.
That doesn't work. I emailed the lead CSR, sent in game tickets, sent 3 emails to [email protected] and called their phone number. WithNO answer. The website people did the same thing to me.
This is horrifying that the devs can just ban us for something we didn't do.
Id rather see SOE spend their time STOPPING the duping, and making sure it doesnt happen again, than banning PEOPLE because their vendor took some dirty money. The concept of the ban being potentially temporary is beside the point. the paying customer is being screwed out of game time BECAUSE of SOE ineptitude. EVERYONE that gets this temporary ban and then is reinstated should get a FREE month of service for the inconvienience.
MaDuece wrote:
Valuthorax wrote:
Wait so this is my fault for being a succesful merchant???
you are wrong -- It is not my fault for haveing system supported vendors.
If you are a merchant that deals in large amounts of credits then it would be wise to suspend your operations for awhile. You make yourself a very convienent target for any credit duper that wishes to "launder" his money.
While it is an unfortunate consequence that innocent people get caught up in the scam, it is in your best interest in the long run that the credit exploiters be caught. The enormous amount of duped credits in the game hurts the economy and ultimately your business interests.
If you are truely innocent, then a little patience on your part will prove to clear your name in the end. Continuing to rant and rave about it may actually hurt your efforts for reinstatement in the end. After all, prisons are full of "innocent" people.
WhydoIstillplaythisgame wrote:
....
This is horrifying that the devs can just ban us for something we didn't do.
Oh but the worst has yet to come...
Ye won't even be compensated fer the Denial of Service (DoS) ye have recieved.
Andreshyyk wrote:
Id rather see SOE spend their time STOPPING the duping, and making sure it doesnt happen again, than banning PEOPLE because their vendor took some dirty money. The concept of the ban being potentially temporary is beside the point. the paying customer is being screwed out of game time BECAUSE of SOE ineptitude. EVERYONE that gets this temporary ban and then is reinstated should get a FREE month of service for the inconvienience.
That may be so. However, the fact remains, the fault lies in the people doing the duping and the people that willingly help them cover it up. The people that duped credits are the ones to blame for the real problem. However, the merchants that were willing to help them launder the credits are responsible for the innocent merchants getting "quarrantined". Thats probably an extremely hard thing to determine: whether or not the merchant was an unfortunate bystander that was implicated or whether or not he/she was a willing participant. Since there are a certain number of merchants that fall into the second category, dupers make it that much harder to determine by purchasing from nonparticipating merchants as well. It causes knee-jerk reactions on the part of SOE to freeze everyone's account and it causes you to blame the duping on SOE. The fact that people come on here and make a spectacle out of it is all that much more satisfying for the dupers.
Message Edited by MaDuece on 08-21-2004 01:17 AM
Brilyn wrote:< A simple post in the Announcements forum or on the front page of starwarsgalaxies.com saying "We are banning accounts which have come into contact with duped credits. Anyone who simply received credits will be banned temporarly and will be reinstated as soon as this matter is cleared up. We apologize for the inconvenience." posted 24 hrs ago would have saved a lot of anger and frustration by a lot of people. >What, you mean something like:We are suspending the accounts of these players and banning anyone who has participated in this "money dupe", which includes transferring or receiving of funds/credits.Which has been on the login for the last couple days?Or maybe you're talking about this announcement that was posted at about 1am (GMT) on the 17th? Which would place it ingame 48 hours prior to the start of this thread?Maybe people need to get off their butts *before* getting angry and frustrated. We were informed. If people wander into the game with their eyes closed, when SOE have clearly stated things, whose fault is that?Hint: Not SOE's......
"if you know of a PA hall that has received these funds, DO NOT attempt to retrieve any money... this will flag you as dirty as well. And anyone you transfer money to becomes dirty as well. And so on..." followed by banning of people who got the dirty money in otherwise legal transactions makes it pretty clear that SOE was banning and planning on banning the innocent as well as the guilty. As to severeal day warning to dupers that did happen and the dupers tipped lots of innocent people (Including the Guild Leader of a popular guild on Kettemoor). So they DID prewarn the dupers and did make it clear that the dupers could cause all sorts of havoc by spreading the money around. Not the best PR event I have ever seen.
-Indene-
kaspars_tenowog wrote:I shouldn't have to read the forums and all the launch notes to survive in a game, this is not the fault of the merchants. How about we place the blame where it belongs, on the dupers and SOE's piss poor coding that allows it to happen
And their (SOE) even worse handling of the players to contain the problem.
-Indene-
Brilyn wrote:< Wait so this is my fault for being a succesful merchant???you are wrong -- It is not my fault for haveing system supported vendors. >Read what I actually said, rather than making me appear like I'm arguing with *your* post.I'm NOT talking about your post at all.Hence why I quoted Karrack, and not you.As for you, you're in an unfortunate situation where some scumbags took advantage of your good merchandise to try and launder their duped credits.Assuming you have no part in this (and I am assuming you have no part in this), then I'm sure you're accounts will be un-suspended as soon as the torrid details are uncovered.
I believe the text is *BANNED* not suspended. Had it been a temporary suspension while SOE cleans up the mess there would have been FAR FEWER complaints.
-Indene-
krzlfrx wrote:
DocSavag wrote:
They are banning people who are recieving them (...)It would be very interesting for me how to protect myself from receiving illegal money. I cannot stop persons buying something for my vendors and I cannot know when it is illegal, because it is not displayed for me.Greetings,Krzl
Actually there are 2 ways ingame to stop persons buying something from your vendors
1. dont have anything for sale (or remove vendor.
2. Ban individuals from your store.
Now neither of these are practical for a merchant
-Indene-