Jedi Archive

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Kylrathin wrote:
It's very easy to see where to lay blame for any issues. Lucasarts provides the direction for this game, and right now the direction is not only up in the air, they can't even tell us how up in the air it is. SOE DOES know how to run a game. They aren't perfect, and they should shoulder their side of the blame too. But my God, people... leave Tiggs alone. If you had a problem with your government and how they did things, would you level charges like this against the press correspondent, and leave the President/Premier/Prime Minister blameless? (Not a political rant at all, just a matter of comparison)

Tiggs and TH tell us what they can. They tell our Jedi correspondent what they can, and he tells us what he's allowed. The fact that there is precious little info reflects on how the powers-that-be feel about their customer base. We are all sheep, we are all mindless, and as long as we pay our monthly fees they can continue to either be proactive in their nerfing and reactive in their bug-fixing once it's hit the breaking point.

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Exactly

if someone walks into my store spewing profanity, and or insulting my employees, i don't care what they're saying, they are getting kicked out. you cannot expect to get proffesional results from childish behavior.

Message Edited by captiansarcasmo on 10-29-2005 03:47 PM

if u give crappy service all the time u might run urself out of buisness kicking them out though

sorry i know programming is complex, but they dont even answer our questions and fix what is wrong .. instead they turn their backs away and ignore us. Flamming will get us no where and supporting them sure as H3ll wont do that either.

ok im a pre cu jedi i unlocked during pub 9 i believe where u do the prof but had to wait for

village to come in game. all those that say post cu jedi have it easier really must know

what they were doin pre cu as i know ppl that grinded from paddy to full template in

2 weeks. Do you guys forget about the geo cave spawn bug or the squill cave so dont

start with the crap that post cu have it easier as its rpety much equal for post cu and

pre cu except post cu doesnt have the higher quality crystals and pearls.

Oh and thanks Tiggs for all your help I know i appreciate all you do for us.

Message Edited by atjs2004 on 10-29-2005 12:55 PM

honestly i could care less if they shop at my store if that is their mental capacity. you will find that most retailers agree with that. they can go to my competitor and make an a$$ of themselves. i may also note that those type of people are often the ones who you do the least amount of business with.

i'll be more likely to bend over backwards for someone who comes in politely asking for something beyond the norm/policy or making a complaint. having this knowledge also makes me a satisfied customer everywhere i shop.

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atjs2004 wrote:

ok im a pre cu jedi i unlocked during pub 9 i believe where u do the prof but had to wait for

village to come in game. all those that say post cu jedi have it easier really must know

what they were doin pre cu as i know ppl that grinded from paddy to full template in

2 weeks. Do you guys forget about the geo cave spawn bug or the squill cave so dont

start with the crap that post cu have it easier as its rpety much equal for post cu and

pre cu except post cu doesnt have the higher quality crystals and pearls.

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umm i'm a pre-cu jedi also and i did grind at the geo caves sometimes .. the difference is you get hunted and ALOT and lose a ton of exp instead of doing it afk at some spawn.

I'll repeat myself again since some are still not clear.

Yes we have every right to be extremely angry and frustrated at SOE.

This however, does not grant anyone the right to viciously attack and insult individuals. To do so is childish and shameful.

By all means, let your frustrations be heard, but direct them towards the people in charge not those who have the unfortunate job of being the public face for the company. And just try to be civil. As an ex-CSR myself, I can guarantee you that you will get alot further being civil. Shouting & being rude or agressive towards the person you are asking to help you will get you nowhere. It makes no sense.

Finally I just want to repeat a fact that alot of the posters have missed. THIS POST IS NOT ABOUT THE BUGS/NERFS, STATE OF THE THE GAME OR THE LACK OF COMMUNICATION FROM SOE. IT IS ABOUT BEING CIVILISED AND RESPECTFUL TO ANOTHER HUMAN BEING!

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craftr wrote:
nub

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Insulting someone just because you disagree with them is exactly what I am talking about.

I have some time to kill in my day, so I figure I'll wade in on the discussion.

I for one don't support or hate the developers of this game. I pay my fees to play, and I expect to get from them a certain level of service for the productI am buying from them. I try not to let my emotions get the best of me, because I don't live to play the game. I live my life outside the game, and I pay to play and have fun. Some days, I have to walk away from the game because I'm not having any fun and I start getting frustrated. If I was to become completely fed up with the way things are going, I would cancel my subscription and walk away. Caveat Emptor: I know some people hate that phrase, but unless you're dealing with government regulated industry or the business is blatantly breaking the laws of the land, that is the motto a consumer needs to live by.

We as the client base have certain rights to be treated with respect by the people trying to hold our business, and they have the responsibility towards us as loyal customers to try and meet our expectations. Will they meet the expectation of each and every one of us out there? Not by a long shot. But if the development team and their managers produce a game that falls within the bounds of tolerance for most of the player base, then they are succeeding at meeting some of theirresponsibility towards their player base and towards the business they are trying to run.

Everyone has the right to be upset, and I think it is our fundamental right to be able to express our opinions. However, I think people choose how to express those opinions. I personally feel that constructive, helpful posts are much more effective in getting the message to the intended audience than destructive, inflammatory posts that come across as a personal attack against one person or another when it's not the fault of any individual: a team is making these decisions. Yes, some developers who are on the forums posting do put both feet squarely in their mouths, and it does not help the situation and tensions between the player base. ButI know for a fact the Devs do listen to the player base: Pex, Darth P, and Goliath (who is an artist for goodness sake) all put in some serioustime and effortto listen to the players and help the other programmers meet the desires of the player base. I also think many people forget that Tiggs and Thunderheart are community relations managers, not development team. They are the messengers who try and pass the feedback of the player base(both constructive and ranting) across as best as they can. They don't always succeed, and it's just a matter of them choosing the wrong words for the moment.

I talk to my guild mates in game, my friends if you will, about the threads that go onin this and otherforums,and most of them have thrown up their hands in disgust at the level to which this and otherforums have degenerated. There are an overwhelming number of posts attacking Devs, posts attacking correspondents, posts attacking playersfor expressing an opinion or stating a belief about how the game should be run. The ones that get the me are the insults directed at new players looking for a simple explanation to a question to get shot down by experienced players who can't take two seconds to point people in the right direction. Reason flies out the window in the face of too much emotion.

That's just my opinion on the situation in the forums right now. And I think it's enough for one day.

Thanks for reading.

I have to agree. I despise the direction the game has taken, and many of the Dev decisions over the last six months. However, there is absolutely no excuse to get into personal attacks and name calling. Most of them are merely following marching orders, but even if they arent they dont deserve to be attacked for doing their jobs.