Image Designer Archive

Thread: Odim's UI issues

Odim
Wed Mar 03, 2004 12:26 pm
#27






Gyopi wrote:





Odim wrote:



If the customer wants to see all the hairstyles why shouldn't we be able to cycle thru them? If you don't want to do it that way then do it your way. But why not have the option?






I think we have a complete failure to communicate.... This question and a response to the idea that you don't have to do things a certain way has been answered by several people with almost exactly the same answer several times now and yet we still keep coming back to this. The answer is that if the option is available and painless to the customer, almost all customers are going to ask for it. Refusing to let the customer use this option if it is available would be very bad customer service and would ruin our businesses.










So its better to have the customer leave, unhappy and unchanged because the process was too time consuming for them?



____________________________________________________________

Bring me to your hiding place, so I can face your vice grip
I'll chisel every single monkey off your back with this ice pick

Gyopi
Wed Mar 03, 2004 12:33 pm
#28






Odim wrote:



So its better to have the customer leave, unhappy and unchanged because the process was too time consuming for them?




I prefer to leave the customer very happy and changed and that is the way it works in 99% of the cases. If we had to add something in the game that made the game unsatisfying for me in most of the cases in order to make that last 1% happy, then yes, it is better to leave the customer unhappy and unchanged in those cases.








Momoko--Master Tailor near Kaadara on Lowca--
Come to Sitateya boutique at (5083 5804) on Naboo for elegant fashions, accessories, cute outfits, uniforms or any other clothing needs.
Eimi -- Master Bioengineer - Master Image Designer on Lowca--
Eimiko--Master Image Designer on TestCenter--

Syzygy-Gorath
Wed Mar 03, 2004 12:37 pm
#29






Odim wrote:





Gyopi wrote:





Odim wrote:



If the customer wants to see all the hairstyles why shouldn't we be able to cycle thru them? If you don't want to do it that way then do it your way. But why not have the option?






I think we have a complete failure to communicate.... This question and a response to the idea that you don't have to do things a certain way has been answered by several people with almost exactly the same answer several times now and yet we still keep coming back to this. The answer is that if the option is available and painless to the customer, almost all customers are going to ask for it. Refusing to let the customer use this option if it is available would be very bad customer service and would ruin our businesses.





So its better to have the customer leave, unhappy and unchanged because the process was too time consuming for them?





In my time as a master image designer I have only had one client leave unchanged, and even then he wasn't unhappy. I have only had one customer leave because the process was too time consuming. I have had a great many customers, and I pride myself on always making sure they're happy before they leave. However, I will not cater to the instant gratification mindset. If you want the job done, and done well it will take time. If you are not willing to put in that time, you are not worth me spending any time on. I work for a living. I only have but so much play time, the same as my customers. I also have a tailoring business to maintain. I like to go out and socialize with my in-game friends. I like to hunt. All of these things take time. If you're going to ask me to provide a service in a time I could be spending doing other things there has to be some sort of benefit for me. For me, that benefit is the creative interaction. Clicking each icon in turn is not creative interaction. Further, having this sort of interface, and the resultant demand for its use, would devalue an already underapreciated profession. I cannot and will not support that sort of idea.



œ Slone Varnillian œ Eicia Obai œ Panda-Sy œ
Most of the universe's problems can be solved by the application of a brick to the side of the right head.
The problem is if you don't have a big enough brick or can't find the right head. The devil is in the details.
œ Galena Varnillian œ Ammon œ Gwrtheyrn œ

Odim
Wed Mar 03, 2004 12:38 pm
#30

"Clicking each icon in turn is not creative interaction."



Yes clicking each icon out of turn in a more time consuming manner is so much more creative.




____________________________________________________________

Bring me to your hiding place, so I can face your vice grip
I'll chisel every single monkey off your back with this ice pick

Gyopi
Wed Mar 03, 2004 12:38 pm
#31






Nevs wrote:

I think this thread is getting nowhere. All the ideas and counterpoints have been addressed and it's seemingly getting personal. I think we should just drop it here before it gets out of hand.





I agree and I am not posting in this thread anymore. I think that I have made whatever points I can make and will leave it there. It is nothing personal against Odim and if it seemed that way, it was more being exaspirated about going around in circles than anything.








Momoko--Master Tailor near Kaadara on Lowca--
Come to Sitateya boutique at (5083 5804) on Naboo for elegant fashions, accessories, cute outfits, uniforms or any other clothing needs.
Eimi -- Master Bioengineer - Master Image Designer on Lowca--
Eimiko--Master Image Designer on TestCenter--

Odim
Wed Mar 03, 2004 4:32 pm
#32

So as a tailor you don't have any items around your house or vendor on display for visual aid?




____________________________________________________________

Bring me to your hiding place, so I can face your vice grip
I'll chisel every single monkey off your back with this ice pick

Kwee
Thu Mar 04, 2004 1:16 am
#33






Odim wrote:


BTW I don't think it was a hijacking of her thread, simply for the fact that it should've been addressed as an issue.


Message Edited by Odim on 03-03-2004 12:13 PM




I only includedwish list itemsthat were favored by the majority of Image Designers. Having a customer be able to see what we're doing is felt by the vast majority of Image Designers who post in this forum to be something that would remove the fun of being an Image Designer. We don't want to be walking image dispensing machines...




Kwee Glitterwing of Starsider
Ex Image Designer Correspondent ~ Elder Tailor
& Kwee-kwee ~ Master Image Designer
Gamer Girl Columnist ~ swg.warcry.com
Ivory & Topaz of TC ~ Elder Dancers, IDs, Musicians

Odim
Thu Mar 04, 2004 1:33 am
#34






Kwee wrote:





Odim wrote:


BTW I don't think it was a hijacking of her thread, simply for the fact that it should've been addressed as an issue.


Message Edited by Odim on 03-03-2004 12:13 PM




I only includedwish list itemsthat were favored by the majority of Image Designers. Having a customer be able to see what we're doing is felt by the vast majority of Image Designers who post in this forum to be something that would remove the fun of being an Image Designer. We don't want to be walking image dispensing machines...





An image designer is awalking image dispensing machines it just seems that no one can come to terms with that. The customer wouldn't be able to "see" what your doing, he/she would just see all the options available. If you asked any customer thats what they would want.





____________________________________________________________

Bring me to your hiding place, so I can face your vice grip
I'll chisel every single monkey off your back with this ice pick

Kwee
Thu Mar 04, 2004 1:37 am
#35


When I was a Tailor customer in beta, I would have loved to have been able to see all of a Tailor's palettes and schematics to choose what I wanted. But that wouldn't have been fun forthe Tailor. As a profession, Tailors would allowthat only over their dead bodies. So I became a Tailor in Live


By the same tokenI'm an Image Designer primarily because I want to be able to see everything available. Image Design is a creative profession, and so it is right that we have exclusive access to the tools of our trade. And it is natural for us to lay claim to being masters of what we do. Would you tell a Master Architect that any random person walking around town could build a house as artfully as they could? Or if you want to use a real life example...have you seen the way tweens apply their makeup? Gah, they just cake it on all over, hoping some of it will land in the right spot Even something that sounds as simple aseyeshadow application is a skill that can take years to perfect.

Message Edited by Kwee on 03-03-2004 03:43 PM




Kwee Glitterwing of Starsider
Ex Image Designer Correspondent ~ Elder Tailor
& Kwee-kwee ~ Master Image Designer
Gamer Girl Columnist ~ swg.warcry.com
Ivory & Topaz of TC ~ Elder Dancers, IDs, Musicians

MUSoprano
Fri Mar 05, 2004 3:26 pm
#36






Odim wrote:


An image designer is awalking image dispensing machines it just seems that no one can come to terms with that. The customer wouldn't be able to "see" what your doing, he/she would just see all the options available. If you asked any customer thats what they would want.







I beg your pardon, but I am NOT an ID dispensing machine, nor will I ever be. The fact is, some people are better at some professions than some others are. For example - I am a terrible medic. I'm a master doctor, but I didn'tmaster docso I could heal people... I did it because if I'm the medic on a hunt, I would HAVE to be able to rez because I overlook people until it's too late. I'm just terrible.


However, I am a FANTASTIC image designer. If I may say so... I'm really, really good at my job. I have two accounts. Fuschia is a female human and Avadiha is a female twi'lek, and they're both very, very attractive avatars. I've had many satisfied customers who were more than happy to put themselves in my hands and trust my judgement. I had a customer several months ago come to me and say "Give me a whole new look. I change myself about once a week because I get so easily bored with my looks." So I gave her a completely new look, and she loved it so much, she hasn't changed it since. That was about three or four months ago. I take pride in that. This is a profession that does require some skill. I am ALL ABOUT a new UI - especially one that involves better lighting, a format possibly something like the one at character creation where we can zoom in on the face. But I do not want my customers to be able to do my job for me.




Fuschia Darkwalker
Master Image Designer/Master Pistoleer/Smuggler Dabbler
Avadiha Lona-Soep
Master Image Designer/Master Dancer
100% Imperial, 100% woman.
Jentari
Sat Mar 06, 2004 9:49 pm
#37

On a side note, that I feel has not been brought up, if the customer is able to see every change, then it is hard for an Image Designer to surprise them. While customers may feel they are saving time, and thus approve of such a change, they don't realize how fun and exciting it can be to be completely astonished and amazed at an idea their designer had. An amazement that they never would have had by knowing all the opitons in the first place. Especially among the more experienced image designers, these types of "happy sessions" (if you'll forgive the...odd...title I just gave them ) are surprisingly common. More freedom isnt always what it seems to be.




"All life begins with Nu and ends with Nu... This is the truth! This is my belief. At least for now..."
Jentari Kaern of Bloodfin
Master Image Designer - Master Tailor
Novice Marksman - Novice Medic
SunsetSam
Tue Mar 09, 2004 3:01 am
#38






Odim wrote:


An image designer is awalking image dispensing machines it just seems that no one can come to terms with that. The customer wouldn't be able to "see" what your doing, he/she would just see all the options available. If you asked any customer thats what they would want.











And I think right here, in this one statement, we have the distilation of Odim's complete argument and position. In the final analysis from everything that has been posted by this person, I draw the conclusion he does not want a human intereactive experience involving personal asthetics. It is my personal opinion that the only reason that he's not advocating the complete removal of the profession and replacing it with static kiosk in the starport or cantina is that he'd actually be forced to pay a set rate everytime for every change. Please correct me if I'm wrong.




From what I've been able to determine from reading and research is that Image Design was originally part of the Medic profession and sometime between Beta and Live it was moved to Entertainer. There is a reason that ID is part of the entertianment tree. The process, when approached with the right frame of mind, is more than simply clicking buttons and moving sliders. It's a very interactive process with comment, suggestions, feedback, and brainstorming between two people.




The more Odim argues, the more I have to rethink my position on several key points that have been discussed in these forums. I chose the entertianment trees for the very reason that I like that level of social interaction with my fellow players. I made Master Dancer, Master Entertainer, and what skill I'm able to get with Musicianship all live, ATK, and have taken pride that I have never macrotained. I worked my way through the ranks in Coronet Cantina (one of the two macrotainer hell's, Theed being the other one) as one of the handful of live entertainers. Most people loved it. I'd greet and talk to people. Ask how thier day was going, stuff like that. People appreciated it greatly. I still hang out there on occasion to still give that human touch in a sea of robots.




My point is, all the entertainment and artisan professions can be replaced quite easily by protocol droids and kiosks. Want a new set of clothes, take the raw materials to a station, deposit them in a hopper, hit a few buttons and there you go. Tired from fighting? Go to a booth and watch some vids "holo-dancers". Hurt, go to the medical center and let the autodoc fix you (don't know if anyone's figured out how to automate that one yet IRL, but I'm sure it's being worked on.) What does that leave for the game? Fighting. Going out and whacking critters and/or other players. Keep the medics around because it's convenient in battle. Do all of that and you ultimatly destroy the game. People play for a variety of reasons. People choose and stick with professions for a variaty of reasons.




What I am not, though, is a walking automated walking image dispensing machine. I am not an automated walking clothes dispensor. I am not a walking automated fatigue reducer. You get the idea. The services I offer are secondary to the human element that I bring to these professions. You may not like it, but I'll be damned if I let you trivialize what I do, or who I am.




/rant



Sorry, sort of soapboxy there.



==++==++==++==++==++==++==++==
Shiobi Raghta -- Temenos, Naboo and New Aldera, Talus (Ket)
Proprietor of Mockingbird's, a community pub, New Aldera, Talus
==++==++==++==++==++==++==++==
RSF Ace Pilot, Master Image Designer, Master Entertainer, Master Carbineer
(Dancer/Musician Wannabe)
MUSoprano
Tue Mar 09, 2004 4:34 am
#39

/cheer Shiobi


All I have to say is.... what she said. *points up*

Nice post.



Fuschia Darkwalker
Master Image Designer/Master Pistoleer/Smuggler Dabbler
Avadiha Lona-Soep
Master Image Designer/Master Dancer
100% Imperial, 100% woman.
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