Game Guides Archive
Thread: Friday Feature: July 22nd, Veteran Rewards
Tiggs wrote:
Vash72 wrote:
what about the people that have already claimed their rewards?
You can get these rewards at your next 3 month interval.
Does this mean when we qualify for the next 3 month interval's gifts, we would have to use it up to claim for this prior gift or will we get 2 chances to claim? First chance to make up for not being able to claim the fireplace and second chance to claim the current gift. Or, does this mean we will be 3 months behind from now on when it comes to claiming?
QuiJonOz wrote:
Feh... color me unimpressed.
So basicly we get some decor and toys, and told about new options right after we all picked our reward.
If you aren't going to put out the bunker houses and AT-PT because it will hurt crafters, the give the gorram schematics to the crafters or at least put the schematics in as a reward for a quest or high end loot (like on the new BH mission elite and boss marks).
Ultima Online learned to give their players something really useful... they increased the potential of characters as accounts continued subscription.
Want some useful options:
1) Additional skill points for any non-jedi toon... like +4 after the first year and +1 per 90 days.
2) Additonal lots... like +1 per year.
3) Additional vehicle slots... again +1 per year.
4) Stat increases
5) Access to Veteran Professions with potent but specialized abilities.
Much more useful than another holo you could have put in as loot.
Add +1 potential CL per year for non-jedi toons to my list. A lot more useful than the brazier/fireplace.
Tiggs wrote:
Lotussutol wrote:
will there be any more usefull stuff or is all we get decorations now? If all we get is decorations can you give us a reason why this change was put in???
We will be adding in various types of items as time goes on.
- first and most important for the game : keep players paying for the game and so financing the development
- second and not less important : do reward the players and show them you appreciate them.
- they don't like the maintenance system
- they don't like the item movement system
- they don't care about playing sims online (decorating houses)
Tiggs wrote:
Lotussutol wrote:
will there be any more usefull stuff or is all we get decorations now? If all we get is decorations can you give us a reason why this change was put in???
We will be adding in various types of items as time goes on.
Yeah but will we be here?
Ehmma Frostmoon
Naritus
Tiggs wrote:
Lotussutol wrote:
will there be any more usefull stuff or is all we get decorations now? If all we get is decorations can you give us a reason why this change was put in???
We will be adding in various types of items as time goes on.
well this blows... I wouldnt have picked all those stupid Holograms if I thought there would be a chance to geet usefull items instead.
Brutus_Krylop wrote:
Tiggs wrote:You can get these rewards at your next 3 month interval.
We will be adding in various types of items as time goes on.Wrong answers. From a "customer relations" standpoint, particularly in light of the utter lack of any communication regarding these veteran rewards, these are horrific answers.
First off, no one had any clue what the new rewards were going to be until they were implemented. Without any comment from the developer team indicating what the rewards were going to be, or if there were going to be any more added in the future, the best assumption the playerbase could make was that, though incredibly paltry, those were the rewards we were going to get. If the assumptions are wrong, the onus is on the development and community relations teams to get the right information out. Obviously, you did not.
Secondly, in order to claim our two-year anniversary rewards, we first had to go through the process of claiming our veteran rewards. Those who wanted the Corvette or Lambda Shuttle immediately had no choice but to select their quarterly veteran rewards. Once again, you can't blame the players or penalize them for poor information or poor game systems.
Finally, the players who are the most adversely affected by this problem are the very players who have shown the most loyalty to Star Wars Galaxies through its tumultous two year history (and pre-history). This "let them eat cake" attitude does not fly well at all.
There are ways of remedying this. Given your history, I wouldn't be surprised if you do fix this. But this is yet another example of incredibly poor communication and attitude towards your customers. Bad form.
QFE.
Just a side note to whom of the devteam it concerns: You might like slapping your customers in the face, but there might be responses to this as well...
And btw, fix the quote function.
Message Edited by Eeloominath on 07-23-2005 05:07 PM
ok, I'm not pissed off easily but this definately pisses me off.
Now I'm stuck with a stupid ugly mofo plant and some other junk while there are much nicer rewards to choose from now :/
And the sad thing is I knew something like this was gonna happen, but I thought ah no they couldn't be that lame.
What the hell are they thinking?
They should make some trade-in system or something where you can trade-in every reward once. I wouldn't see the harm in that.
It would even be a good service to the veterans.
Tiggs wrote:
Vash72 wrote:
what about the people that have already claimed their rewards?
You can get these rewards at your next 3 month interval.
So tigg i take it the translation here is just give us you money and shut up and keep paying. Well after two years of broken promises and such i have cancel my account. So unless you guys start working on the game im done. Parts of the cu are good but the problem is that SOE drop the ball again and here is more proof that Soe doesnt care about it customers.
