Force Sensitive Archive
Thread: Finally PHASE 4 BUG FIXED BY CSR!!!
EvilHomerSimpson
Sat Feb 12, 2005 8:22 am
#27
email [email protected]. He's the president of CS. Be polite, give your demographic information and tell him the issue the best you can w/o getting to angry.
Jyeoi
Sat Feb 12, 2005 8:40 am
#28
I want my money back... they making us play longer by letting these bugs drag?
R2Chief2
Sat Feb 12, 2005 12:46 pm
#30
csr told me "it wasnt possible for a csr to do so"
heh, i love it for customer service reps to imply that im a liar...
heh, i love it for customer service reps to imply that im a liar...
Strikah
Sat Feb 12, 2005 1:04 pm
#31
either u did an uber work on makeing that screen shot from fake,, or that CSR did something the devs whernt very happy about... cause the CSR's on my server r denying this happend..
drmidnight
Sat Feb 12, 2005 1:40 pm
#32
Just sent a ticket in about 1 hr ago - CSR responded and told me that this is a well-known issue and it's being worked on by the Devs. Then the ticket was closed. Yay (tm).
masselin
Sat Feb 12, 2005 2:13 pm
#33
i understand why management stopped the csrs. sure they can hit a button and give you the unlock... but they were not tracking anything. you could have asked for the ranged speed unlock then five minutes later, asked for the melee defense all the while while doing the healing quest that phase.
there was no system for accountability.
TravonLepen
Sat Feb 12, 2005 2:27 pm
#34
masselin wrote:
i understand why management stopped the csrs. sure they can hit a button and give you the unlock... but they were not tracking anything. you could have asked for the ranged speed unlock then five minutes later, asked for the melee defense all the while while doing the healing quest that phase.
there was no system for accountability.
exactly.
I cant understand why you "uber-leet" dudes are getting so upset. The CSR's WERE NOT AUTHORIZED to unlock anyone because they had no documentation on who actually finished this quest. Like Masselin said, someone could send in a ticket claimining they finished and gotten both trees unlocked for free.
gogoon
Sat Feb 12, 2005 2:29 pm
#35
TravonLepen wrote:
masselin wrote:
i understand why management stopped the csrs. sure they can hit a button and give you the unlock... but they were not tracking anything. you could have asked for the ranged speed unlock then five minutes later, asked for the melee defense all the while while doing the healing quest that phase.
there was no system for accountability.
exactly.
I cant understand why you "uber-leet" dudes are getting so upset. The CSR's WERE NOT AUTHORIZED to unlock anyone because they had no documentation on who actually finished this quest. Like Masselin said, someone could send in a ticket claimining they finished and gotten both trees unlocked for free.
at last this is a good point, I myself is not angry because of that, it just adds to an alerady existing frustration. I just want some news, but I also thought that anyone could have gotten unlocks while not necessarily being affected by the bug.
Flucka
Sat Feb 12, 2005 4:24 pm
#36
http://members.boards.ie/bigchief1/screenShot0005.JPG" target=_blank>Clickeh
& props to the Rogue CSR!!!!!!!!!
lol.
& props to the Rogue CSR!!!!!!!!!
lol.
jd2134
Sat Feb 12, 2005 5:54 pm
#37
as to why mamangement stop this rogue csr it simple SOe doesnt want the player base to be happy at all. Maybe they have happy and mad player base mixed up
nagyt
Scoooter
Sat Feb 12, 2005 5:57 pm
#38
EvilHomerSimpson wrote:
email [email protected]. He's the president of CS. Be polite, give your demographic information and tell him the issue the best you can w/o getting to angry.
That is not a good e-mail addy