Force Sensitive Archive
Thread: Finally PHASE 4 BUG FIXED BY CSR!!!
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PJ27
Sun Feb 13, 2005 1:06 am
#40
To those lucky enough to get unlocked last night on Chilastra, congratulations. Apparently I logged on a 15 minutes too late. I too am having this problem and it angers me that this is happening.
I have an open customer service ticket and I added a comment stating that I "heard" that a CSR was on Chilastra unlocking the branch. The CSR's response to my ticket was:
"I am reviewing your ticket at this moment. As your issue states that you are facing problem in taking quest from Captain Sarguillo in Phase 4. In this concern I would like to inform you that CSR's do not have the authority or the ability to manually unlock players FS skill trees. Moreover, this issue is a known issue and being worked on by development and until they have the issue fixed, we are unable to offer any direct assistance in the matter. We hope to have this issue resolved soon. I would also suggest you to keep an eye on the latest updates."
Well, apparently a CSR did have the ability, but was shut down.
This by the way is my first post. I normally just read the forums as a source of information, but this bug has frustrated me to the point where I felt like I had to say something. I now feel like leaving the game. I don't have time nor have the desire to wait for Phase 4 again.
I hope this is resolved soon. So again, to all those lucky enough to have a CSR help you out of this situation, congratulations.
Regards,
--Woof (Chilastra)
I have an open customer service ticket and I added a comment stating that I "heard" that a CSR was on Chilastra unlocking the branch. The CSR's response to my ticket was:
"I am reviewing your ticket at this moment. As your issue states that you are facing problem in taking quest from Captain Sarguillo in Phase 4. In this concern I would like to inform you that CSR's do not have the authority or the ability to manually unlock players FS skill trees. Moreover, this issue is a known issue and being worked on by development and until they have the issue fixed, we are unable to offer any direct assistance in the matter. We hope to have this issue resolved soon. I would also suggest you to keep an eye on the latest updates."
Well, apparently a CSR did have the ability, but was shut down.
This by the way is my first post. I normally just read the forums as a source of information, but this bug has frustrated me to the point where I felt like I had to say something. I now feel like leaving the game. I don't have time nor have the desire to wait for Phase 4 again.
I hope this is resolved soon. So again, to all those lucky enough to have a CSR help you out of this situation, congratulations.
Regards,
--Woof (Chilastra)
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