CUEmu - Thread Posts

Felixaron

Sun May 15, 2005 12:45 pm

http://forums.station.sony.com/swg/board/message?board.id=Forcesensitive&message.id=71732

Sorry, I don't know how to make it clicky, but that's the post with what you should say to a CSR, worked for me in about 6 hours.

- Kione Basa, Colonel of the Rebel Alliance
Eclipse Galaxy
Elder Jedi, Elder Bounty Hunter, Elder Marksman, Elder Rifleman, Elder Smuggler, Elder Teras Kasi, Elder Doctor, Elder Medic

Forum registration date may be 04, but I've been playing since day 1.

OneBH

Tue May 17, 2005 10:29 am

#15

Just to let you all know,if you leave a ticket under I'm stuck,the CSR's will fix your phase 4 quest. Mine was fixed while I was offline,the csr logged into my account and fixed it for me somehow. I went and noldan trained me no problem.

Melvin_132

Tue May 17, 2005 2:11 pm

#16

how long did it take after you sent the ticket till they fixed it?

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Please drop of all won items at: 2500 -5450 tatooine, near mos eisley

Myn_Opias

Tue May 17, 2005 2:40 pm

#17

About 5/6 hours after I submitted my ticket, I noticed CSR-NormP suddenly appeared in front of me. He's a very nice guy who helped myself and a few friends while we were stuck to one spot in Kashyyyk a few days earlier. So I greeted him, but before long I noticed there was a lot of Spatial spam to him. So I sent a tell asking if he was here about the Captain-not-unlocking issue and to my surprise he answered. By this time I'd moved away slightly but suddenly I noticed he was behind me. He said he was there about it, and then said he was checking my logs.

He dealt with it very quickly and was extremely polite. He's the only CSR I've dealt with (deleted my lost skills ticket after I earnt them back) and if all CSR's are like him, we are very lucky to have them with us. Cheers NormP

Anyway, hope this also shows that step by step this bug is being resolved.

Myneuwaeroa Opias MyaKayp OpiasNeyo Niner

Elder Jedi Elder ArmoursmithImage DesignerMedic Commando

OneBH

Tue May 17, 2005 2:48 pm

#18

Mine was fixed the same day I submitted the ticket,but not till like 8-12 hours later so it was done while I was in bed.

SwenLaransa

Tue May 17, 2005 2:49 pm

#19

OneBH wrote:
No no no

No one reads the bug reports.

You go to the holocron,customer service,knowledge base,type any topic in the search bar like grouping, then double click to read an article,there is a box at the bottom of the message window that says just let me create a ticket. Click that and fill it out. CSR's actually read each one of these. They don't respond to bug reports. If you did a /bug and have waited for days,that is why,they don't do anything with them.

Thanks man. I spent a good hour searching for something aside from bug and harassment.

Swen Laransa
Fish of the Force & Smuggler at Heart

Anoron
Master Shipwright & Smuggler
Ships and Jedi Resources at -387 2901 Dantooine

Melvin_132

Tue May 17, 2005 2:49 pm

#20

great, i just sent in an open ticket, and i hope they will fix it for me too

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Please drop of all won items at: 2500 -5450 tatooine, near mos eisley

Amsterdoom

Tue May 17, 2005 3:00 pm

#21

OneBH wrote:

Just to let you all know,if you leave a ticket under I'm stuck,the CSR's will fix your phase 4 quest. Mine was fixed while I was offline,the csr logged into my account and fixed it for me somehow. I went and noldan trained me no problem.

they never log in to somebody's account they just haxxor the code

Cetto(perma-banned)
Telic(wookiee bh pre-nge)

OneBH

Tue May 17, 2005 3:57 pm

#22

The CSR specifically said in the reply on my ticket "I logged into your account this evening while you were offline and was unable to attain the phase 4 unlock you deserved."

Not sure what he meant by that,but that is the exact sentence in my ticket. Logging in with my account doesn't make sense,I could have fixed it if it were possible. Maybe he enabled god mode temporarily or something lol-i wish he had left it on

Obi-Dax

Tue May 17, 2005 4:59 pm

#23

Csr_Kiethr who i am sending a hooker and a bottle of scotch! LOL fixed mine but i was on at the time. So Big Ups to Csr_Kiethr!

LintonLisa

Tue May 17, 2005 6:51 pm

#24

Fixed mine too, got to love the CSR sometimes

(gn[≡≡≡≡≡][[≡≡]n[9Xgggggggggggggggggggggggggggggg)

Kettemoor Unofficial Roleplay Server

IGNs

Emmine: Evil Rebel Jedi

Akube: BH Merchant... "I'll kill you and sell you!"

SwenLaransa

Tue May 17, 2005 11:10 pm

#25

A CSR responded within an hour of me posting the right kind of report. Awesome job

Swen Laransa
Fish of the Force & Smuggler at Heart

Anoron
Master Shipwright & Smuggler
Ships and Jedi Resources at -387 2901 Dantooine

Imperial-4-Life

Tue May 17, 2005 11:18 pm

#26

OneBH wrote:

The CSR specifically said in the reply on my ticket "I logged into your account this evening while you were offline and was unable to attain the phase 4 unlock you deserved."

Not sure what he meant by that,but that is the exact sentence in my ticket. Logging in with my account doesn't make sense,I could have fixed it if it were possible. Maybe he enabled god mode temporarily or something lol-i wish he had left it on

They are not supposed to do that I dont think.....They just run a command on you to do the unlock.

CSR's can be VERY dumb.. read this...

http://forums.station.sony.com/swg/board/message?board.id=Flurry&message.id=316459

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Thread: CSR fixed my Phase 4