Creature Handler Archive
Thread: The Publish 19 Bug [Fixed July 1/2]
JFreeman wrote:
We had another last-minute-bugfix which so similar to this, that there was some confusion that led to our thinking that fixing that bug resolved this issue.
I don't mean to offer that as an excuse, I just want to explain what happened.
I'm really sorry this made it to Live. We're working on a fix and we'll get it to you as soon as we can.
Thank you for the post, it means a lot.
Anobaca wrote:
Ko-aIri wrote:
JFreeman wrote:
We had another last-minute-bugfix which so similar to this, that there was some confusion that led to our thinking that fixing that bug resolved this issue.
I don't mean to offer that as an excuse, I just want to explain what happened.
I'm really sorry this made it to Live. We're working on a fix and we'll get it to you as soon as we can.
Thank you for the post, it means a lot.
Ditto
As well to me.
Why is anyone surprised by this?
If you wanted a rock-hard example of how the devs ignore feedback from TC folks, here it is. If you wanted a rock-hard example of how they don't care about making a quality product, here it is. If you wanted a rock-hard example of how they put deadlines over game-crippling problems, here it is.
Doesn't get much more apparent than that.
SioBabble wrote:Ko, frankly, fixing this is not enough.
I want compensation for this. My main character is unplayable against mobs at his own level.
Also, someone in management at SOE needs to be unemployed because of this. I am serious. No one who would be negligent or incompetent to this degree should be in a position where they allow a game breaking bug of this magnitude to go forward. This "communication issues" thing is a very poor excuse. Someone needs to be fired.
QFE.
So what would be our compensation...all vitality points restored on tamed pets once they fix the darn bug?
I cannot expressed how much of this is an outrage this is for me.
I'm a CH/Ranger. There's no way in heck I can survive on my main until this is fixed. But I am not holding my breath for they still haven't fixed the auto store or even addressed the new calling bug.
But as for the Bio Engineer component bug that was reported before it was published (with Publish 18!) and still made it to live: Well, we just figured, "Meh, they're only BEs. They are a small percentage of the population so it doesn't even warrant an acknowledgement of the bug."
JFreeman wrote:
We had another last-minute-bugfix which so similar to this, that there was some confusion that led to our thinking that fixing that bug resolved this issue.
I don't mean to offer that as an excuse, I just want to explain what happened.
I'm really sorry this made it to Live. We're working on a fix and we'll get it to you as soon as we can.
I'm in the same boat. I'm not even logging on with my MR/MCH because of this misfit of a patch.
Elainyn_Kabuki wrote:
I cannot expressed how much of this is an outrage this is for me.
I'm a CH/Ranger. There's no way in heck I can survive on my main until this is fixed. But I am not holding my breath for they still haven't fixed the auto store or even addressed the new calling bug.
Ko-aIri wrote:
JFreeman wrote:
We had another last-minute-bugfix which so similar to this, that there was some confusion that led to our thinking that fixing that bug resolved this issue.
I don't mean to offer that as an excuse, I just want to explain what happened.
I'm really sorry this made it to Live. We're working on a fix and we'll get it to you as soon as we can.
Thank you for the post, it means a lot.
/hug for Ko - you really have had a hard time as a correspondent.
JFreeman was wise to post this quickly - my hand was hovering on the cancel button and hasn't come off it yet. I cancelled when the CU hit and I found what had happened to my pets, but returned because of the support I received from a lot of good friends who persuaded me.Pets area very emotive issue and I am hoping SOE recognise that for most of us - it is NOT an option to respecc to something else more gun-orientated and star-warsy. We CH are here playing in swg because it gives us the kind of game we need and want! If we don't have our pets and the ability to play, then we wont want to play at all.
That is what is happening to me right now - my masterch/tk account doesn't want to play. My alt master be/ch account doesnt want to play either. Both feel sick at heart. Two accounts hovering with only days to go.
Qojan wrote:
thanks a ton for the info, guess i wont play at all as i'm a smuggler/CH frek cant even log in.
Lets go get beer and pie while we wallow in our misfortune
JFreeman wrote:
We had another last-minute-bugfix which so similar to this, that there was some confusion that led to our thinking that fixing that bug resolved this issue.
I don't mean to offer that as an excuse, I just want to explain what happened.
I'm really sorry this made it to Live. We're working on a fix and we'll get it to you as soon as we can.
I hope the other Devs and CSRs and such are taking notes. THIS is how to deal with a bug like this... an immediate post on the affected prof's forum, an explanation and apology, and a statement that it will be fixed.
If more dev posts like this occurred soon after bugs went live, there would be 10x less frustration in this game than there is today.
C
gah... what about double xp week!
Will the pets we have be fixed that are in our datapad?