Community Relations Archive
Thread: I'm running out of blind hope, please THROW ME A LIFELINE
Tiggs wrote:
Tante wrote:
Maybe they'll ban everyone in this thread. But that will be a sign, too. The reaction to this thread will show what the community relations and managers at SOE think about us - their customers.
We care very much about our customers.We will not be giving out specific information on what is coming at this time. However, I can tell you that our main focus overall is to make SWG more fun for a wider audience. Our Live team will be focusing more energy on fixing top issues.
FYI right now is the most that the communication from the SWG devs to the player base has sucked...EVER...you need to turn that baby from suck to blow...
Tiggs wrote:
Tante wrote:
Maybe they'll ban everyone in this thread. But that will be a sign, too. The reaction to this thread will show what the community relations and managers at SOE think about us - their customers.
We care very much about our customers.We will not be giving out specific information on what is coming at this time. However, I can tell you that our main focus overall is to make SWG more fun for a wider audience. Our Live team will be focusing more energy on fixing top issues.
Here's the translation. We care about our bottom line more than anything else. You will remain in the dark about what we do so when we post our bug fixes and upcoming publishes we can easily ignore those threads by the people whom have been loyal to this game if they dare to express thier unhappiness with the way the game is going. However, I can tell you that in addition to ignoring you and killing off the professions that you like we are endeavoring to bring in as many of the people that you have tried to get away from by staying with swg. Our live team, though the people that actually listened to you and tried to make swg a better game (RIP GM) have quit, will be focusing their time (thats not spent playing WOW or working on EQ2) on fixing what WE feel to be the most pressing issues, ie those that effectmepersonally seeing as how candles and lights are far more important than any other issue in the game.
Thankyou for slowly killing off the only MMORPG and trying to water it down like some cheesy wow ripoff.
Want to post a question , but it says "=style" prohibited on a basic non-aggressive hello how are you type question....
Message Edited by Tarak-Cala on 07-27-2005 02:46 AM
Thanks.
I would love a dev outline of where they plan to go with jedi. As it stands right now, all my guildmembers are either jedi or almost jedi. I'm the only one that isn't grinding it out.
Will I still be a viable class? Will I be able to do the high end content or will it require 'jedi groups'?Is SOE trying to funnel everyone into this class?
Each publish makes it either easier to become a jedi or removes roadblocks or any downside to working toward/being a jedi or both. There's a HUGE thread begging the dev team to make a non-jedi server since it would be hard to now nerf jedi down to a level of the non-jedi classes without frustrating a huge part of the customer base. Like I mentioned, my whole guild is either already some level of jedi or they are almost padawans.
Please state 'We are working on changing jedi to blah blah blah' or 'Our long term goals with jedi vs other classes is blah blah blah'. I realize it's a topic that's been beat to death but please give us some sort of long term plan about where you see this going.
I'd like to know if it's worth sticking around or if the inevitable 90% of the population are jedi and the other 10% are still slowly working on it.
Thank you,
Denaiya
Tiggs wrote:
Tante wrote:
Maybe they'll ban everyone in this thread. But that will be a sign, too. The reaction to this thread will show what the community relations and managers at SOE think about us - their customers.
We care very much about our customers.We will not be giving out specific information on what is coming at this time. However, I can tell you that our main focus overall is to make SWG more fun for a wider audience. Our Live team will be focusing more energy on fixing top issues.
What would be so wrong about the devs that handle specific professions making an introductory post of themselves in their respective profession forums?
What would be so wrong about those devs communicating DIRECTLY with the players that are most concerned about their respective professions, via those forums?
What would this accomplish?
Correspondents are nice to hear from, but quite often, what the Correspondent reads on the Corr boards and what ends up live are two different things (Commando, anyone?). Then the Corr gets blamed for the changes, when the Corr had NO idea that the changes were happening.
It gives the players someone to identify with. It would go a looong way towards making the players feel they are being listened to. Who better to offer feedback to people that directly affect their favored professions than the people that play them? If not for ONE hourtotala day, oreven 30 minutes a day,they visit, post, respond, interact.
Tiggs wrote:
We care very much about our customers.We will not be giving out specific information on what is coming at this time. However, I can tell you that our main focus overall is to make SWG more fun for a wider audience. Our Live team will be focusing more energy on fixing top issues.
Leatherneck_of_Alderaan wrote:
I'd love to see an in-depth "This is where we are and this is where we're headed" type post.
Tiggs wrote:
Feynan wrote:
Tiggs, is there any chance of a State of the Game post or anything? Or a "This is me" post from some of the new members on the team? We used to get those commonly (relatively speaking), and especially just before/after big changes to the game. We've been through the CU and ROTW now, two massive changes, and have yet to be given any idea what is going on since then. It'd be really good for the community, I think.
We are working on that and Team Comments from the Dev Team members.
i would love that as well.
and also periodical updates on changes in "where we're headed" explaining why these changes were neccessary.
just please no more bait and switch, please!
I'd love to see an in-depth "This is where we are and this is where we're headed" type post.
Tiggs wrote:
Feynan wrote:
Tiggs, is there any chance of a State of the Game post or anything? Or a "This is me" post from some of the new members on the team? We used to get those commonly (relatively speaking), and especially just before/after big changes to the game. We've been through the CU and ROTW now, two massive changes, and have yet to be given any idea what is going on since then. It'd be really good for the community, I think.
We are working on that and Team Comments from the Dev Team members.
RankorCity wrote:
Tiggs wrote:
Tante wrote:
Maybe they'll ban everyone in this thread. But that will be a sign, too. The reaction to this thread will show what the community relations and managers at SOE think about us - their customers.
We care very much about our customers.We will not be giving out specific information on what is coming at this time. However, I can tell you that our main focus overall is to make SWG more fun for a wider audience. Our Live team will be focusing more energy on fixing top issues.
What would be so wrong about the devs that handle specific professions making an introductory post of themselves in their respective profession forums?
We need the Devs to focus right now on their duties. Some are posting on forums asking for feedback.
What would be so wrong about those devs communicating DIRECTLY with the players that are most concerned about their respective professions, via those forums?
Some of the Dev's are asking for feedback from players and Correspondents (private forum).
What would this accomplish?
Correspondents are nice to hear from, but quite often, what the Correspondent reads on the Corr boards and what ends up live are two different things (Commando, anyone?). Then the Corr gets blamed for the changes, when the Corr had NO idea that the changes were happening.
It gives the players someone to identify with. It would go a looong way towards making the players feel they are being listened to. Who better to offer feedback to people that directly affect their favored professions than the people that play them? If not for ONE hourtotala day, oreven 30 minutes a day,they visit, post, respond, interact.
Tiggs wrote:
We need the Devs to focus right now on their duties. Some are posting on forums asking for feedback.
Empty, formulaic response ... is there a time when you don't need them focused on their duties?
The whole point is that you'd get a much better end product if your dev team had a better understanding of how veteran players play the game. Communication with their customer base should be a part of their duties that you want them attending to, in a regular rotation, on a regular schedule, where there are no excuses for not participating. Every day, every week, every month, all year, there should be professionals here discussing the product with the customer, because let's face it, the process you've been using ... that hasn't served you very well.
Do you have any Idea how many times we've heard this BS from you people? I was a DE for over 18 months, so belive me I'm very familiar with vauge Dev statements. We have to put this and this off to focus on the core game, or the core bugs, or whatever. Please. Under promise, over deliver. Put that on the wall and read it outload every hour Tiggs, then maybe you can begin to approach doing your job. You think we don't notice good devs running away from SWG and SOE? You think we can't tell plyers are leaving? It seems to me that you people have NO CLUE of what this game should be.
Tiggs wrote:
RankorCity wrote:
Tiggs wrote:
Tante wrote:
Maybe they'll ban everyone in this thread. But that will be a sign, too. The reaction to this thread will show what the community relations and managers at SOE think about us - their customers.
We care very much about our customers.We will not be giving out specific information on what is coming at this time. However, I can tell you that our main focus overall is to make SWG more fun for a wider audience. Our Live team will be focusing more energy on fixing top issues.
What would be so wrong about the devs that handle specific professions making an introductory post of themselves in their respective profession forums?
We need the Devs to focus right now on their duties. Some are posting on forums asking for feedback.
What would be so wrong about those devs communicating DIRECTLY with the players that are most concerned about their respective professions, via those forums?
Some of the Dev's are asking for feedback from players and Correspondents (private forum).
What would this accomplish?
Correspondents are nice to hear from, but quite often, what the Correspondent reads on the Corr boards and what ends up live are two different things (Commando, anyone?). Then the Corr gets blamed for the changes, when the Corr had NO idea that the changes were happening.
It gives the players someone to identify with. It would go a looong way towards making the players feel they are being listened to. Who better to offer feedback to people that directly affect their favored professions than the people that play them? If not for ONE hourtotala day, oreven 30 minutes a day,they visit, post, respond, interact.
This is more feedback then we've gotten in months, on anything, and yet everyone is still throwing darts. I appreciate even the tiniest bit of info, insight, and communication after there being nothing for the last 6 months. So, Thanks Tiggs. Some things are vague, granted, but being detailed, as people have pointed out, just leads to trouble.