Weaponsmith Archive

Thread: Reselling Weapons...should I have a problem with it?

GrooperNugent
Tue Jun 07, 2005 8:54 am
#1

I'm pretty sure this has been hashed out before, but I can't find the discussion.


a week or so ago a guildie asked if I had raised my prices, to which I said, "no". Turns out he saw some of my weapons on the Galaxy-wide search being sold by another person. When I went to check out his vendor, I discovered that virtually his entire weapon vendor was my stock, plus 15-20% mark-up.


Now, I am of two thoughts about this:


1) My name is still on the weapon; I've made sales; this is another outlet for my customers to get my weapons; I am getting what I think is a fair price for the weapons....all GOOD


2) I try to have a fully-stocked vendor, but now this guy has a better selection than I do because he buys me out; I've gotten /tells about overpriced weapons and had to explain the situation;decreased traffic into my guild mall; decreased impulse sales on other vendors....generally BAD



Am I being too sensitive and should accept the sales as a good thing? Should I raise my prices to discourage the reselling (I think I am fair in my price scheme)? Should I ask him to discontinue?


Any thoughts?



Grooper/LEEROY
*Fishstick* Weapons
-1656, 4483 Babylon, Dantooine Mining Outpost
DawinGamond
Tue Jun 07, 2005 9:41 am
#2


If you've been a WS (or any serious crafter for that matter) for any appreciable amount of time, sooner or later you're going to run into this situation. I myself have had it happen to me. I pride myself as being one of the WS's on my server that provides quality weapons at reasonable prices. When I found that a certain individual had purchased several ofmy higher end weapons and then marked them up 100-200%, I made it known that I was displeased.


Generally, the arguement is made that "well, I bought them for what you were selling them for, I have every right to do with them as I want. If I can make more money than you can off it, then yeah me!" Generally I agree with this statement, however, like you stated, what happens is that the eventual user of that weapon sees your name as the creator and then wonders why they paid twice the price for a weapon on one vendor when they could have bought it on another for alot less. One sneaky tactic that I could envision, but have yet to see played out ,would be for one crafter (crafter A) to purchase up another's (crafter B) stock and then list it for twice what crafter A has it listed for on his vendor. Soon, crafter B is seen as a price gouger and crafter A is the one everyone comes too, because crafter B is just too "greedy".


So, it's all your call, but that's my general take on item resales. Unless it's something that you two have agreed upon, it's bad practice to sell someone else's stuff at a markup. If you don't like it, talk to the person first, then /shopban. If you see alot of sales to one person and you suspect that person is buying them for the original abuser of your goods /shopban them too. Sooner or later they'll get the idea and find another crafter to bother, or become a crafter themselves.





Dawin Gamond
Gawin Gamond
Faden Gamond

Gamond Family Portrait

Like Obi Wan, I am in exile


Vade_WS
Tue Jun 07, 2005 9:51 am
#3

I've had some similar problems. I'm not too worried about it mainly because people that see my name on the weapon usually do contact me. That gives me the opportunity to deal with them directly and make sure they get weapons for the right prices.

Of course, you could contact the reseller and ask him not to resell your weapons. On the other hand, he may be increasing your sales and certainly is giving you some extra publicity--maybe only a small fraction of his customers feel that he is overcharging.

You always have the option of banning him from entering the building where you have your vendor, but that should only be used as a last resort.




Vade -- 12pt Master Weaponsmith & Master Commando
Deliveries can be made to the CU Weapons vendor in Surebleak, on Lok (1727 5966) Listen, strange women lying in ponds distributing swords is no basis for a system of government. Supreme executive power derives from a mandate from the masses...
Summerflame
Tue Jun 07, 2005 5:52 pm
#4

Had this happen to me and banned the reseller instantly


I dont stock my vendors so somebody can empty them in a minut and in the same time screw my costumers over by overcharging.


Resellers goes into the same cathegory as griefers and cheaters in my book (that is of course unless theyve made an arrangement with the crafter)


Also note that I dont really care if people buyout my loot or resource vendor, its when it comes to my crafting that I get really angry as this is where my time and dedication lies





----------[N*W]Weaponry (+2 and FS)----------
@Danevang City Corellia 3434 -5534 and Danevang Mall 3325 -5633@
{{{Summerflame k Nalai{{{
{{{Angelic deliverer of Pboys pimp weapons{{{



Orew
Tue Jun 07, 2005 6:47 pm
#5


Do anything you want, there are your weapons and you are the one who dictates the rules.

Any of the following are acceptable approaches, I used them all at various moments:


1. Do nothing. You get what you think it's the right price for your stuff.

2. Ban anyone who resells your weapons. You are only selling to end users.

3. Set a quota of 5 weapons (or a crate or whatever)per customer per week.


By the way, related to the issue of people complaining about prices... such a person always ends up on my ignore list. Why? Because they offend me by assuming that I am stupid. If I set a certain price I have my reasons.

Prices may be too low if I want to help new players or I want to advertise a new location or maybe I want to get rid of some old stock to make place for new and better batch.

Also, I may sell too high if I want to discourageresellers or if I have little time for crafting and I only want to sell a few weapons every day.


Message Edited by Orew on 06-08-2005 02:50 AM



Mr. Smedley's immortal words:
There are long threads that I've started myself on our forums, but we have community representatives that are answering questions diligently on our forums already, and I'm very involved in what's being said.

Mr. Smedley's user statistics when the above statement was made:
Date Registered 05-03-2005 02:11 PM
Total Posts 1
GrooperNugent
Wed Jun 08, 2005 4:54 am
#6






Orew wrote:


3. Set a quota of 5 weapons (or a crate or whatever)per customer per week.






Thanks for all the input, I think I am going to try Orew's suggestion and contact him about not buying out my stock, since this is my biggest problem with the situation. If this doesn't work, /shopban.



Grooper/LEEROY
*Fishstick* Weapons
-1656, 4483 Babylon, Dantooine Mining Outpost
Mor-Dan
Wed Jun 08, 2005 8:30 am
#7



GrooperNugent wrote:
I'm pretty sure this has been hashed out before, but I can't find the discussion.
a week or so ago a guildie asked if I had raised my prices, to which I said, "no". Turns out he saw some of my weapons on the Galaxy-wide search being sold by another person. When I went to check out his vendor, I discovered that virtually his entire weapon vendor was my stock, plus 15-20% mark-up.
Now, I am of two thoughts about this:
1) My name is still on the weapon; I've made sales; this is another outlet for my customers to get my weapons; I am getting what I think is a fair price for the weapons....all GOOD
2) I try to have a fully-stocked vendor, but now this guy has a better selection than I do because he buys me out; I've gotten /tells about overpriced weapons and had to explain the situation;decreased traffic into my guild mall; decreased impulse sales on other vendors....generally BAD
Am I being too sensitive and should accept the sales as a good thing? Should I raise my prices to discourage the reselling (I think I am fair in my price scheme)? Should I ask him to discontinue?
Any thoughts?






This all depends on how badly you want people coming to YOUR shop. If it doesn't matter (ie. you are the only vendor and your sales do not help to support other people in a "mall" environment) then call him up and make a deal at which you supply the weapons directly to him to sell for you. his selection gets better, you don't have to worry about maintaining a vendor, and anyone who complains to you can be told to take it up with him instead of you. if it does matter, then explain the situation to him and see what he says. if he is unswayed and unreasonable then you will have no choice except to ban him from your shop.



Vendor Locations:
-1560 120 in Soal Valley, Corellia
-4700 5600 north of Theed, Naboo
stanleycat
Wed Jun 08, 2005 9:01 am
#8


Two points to answer here for me:



1. The price is the price - if someone buys your stuff then resells it a higher price - thats just market economy. People have done it to me - i got the price I wanted and was happy.


2. If someone empties your vendor - thats bang out of order in my opinion. BUT - unless you ask them not to do that, who says they are in the wrong. If you ask them and they ignore you - ban em


Oh - and if anyone complains about prices - /addignore is the only option - I dont have time to listen to whingers


All the best





Jase theAce
ex_SWG
WCjtace
Wed Jun 08, 2005 10:37 am
#9

If someone consistantly did this to me, I'd have 2 options I'd think about. Raise prices, which might not be half bad if he can buy mine, mark them up and still sell them. Or ban him from my shop. There might be a middle ground to find if you are interested in that sort of thing as well.
Accamim
Wed Jun 08, 2005 11:46 am
#10

I guess it depends on two things. Do you pride yourself on low prices, and do you want people to come to YOUR shop? Merchants are just doing their jobs if they are finding bargains and are able to sell them marked up. Most of us take up merchant as a means to sell our own weapons. But, the true merchant (without any crafting ability) would scour the galaxy for cheap goods and wholesale relationships and provide a variety of items.
Whrlwnd13
Wed Jun 08, 2005 10:02 pm
#11

I'd suggest that you take a look at your pricing you may be selling at less thanyour servers currentrate.i understand you want to make weapons affordable for your customers but if you bump your prices a bit it will discorage the reseller.


If your pricing is at a comprable level to other smiths on your server with the same quality then i'd contact the reseller and if he doesn't stop buying you out. then ban him from your shop (if your vendorisin a mall ask the mall manager to ban him at least temporarily). be prepared to ban any alt names he may have also.


If you need to you can bump up your prices significantly and then send an e-mail to your regular customers explaining that in order to keep weapons available for them you have increased prices x amount but will /tip it back to them. You can also have a sign in your shop for this so your prices dont scare away new customers. (don't tip back the discount to the reseller).


----


Occasionally (aside from this player) you'll have people that buy out your stockon certain weapons (usually to ensure a good slice though this occurs less frequently post CU). a few things you can do to keep players from buying you out are:


Keep your pricing competitive. when you start selling a new or improved weapon start off with slightly higher pricing then lower it slightly if it moves to slowly.


Stock your vendor with only as much as you sell in a day or two. Keep a crate of weapons nearby (add a sign that says if i'm out of stock on an item send me an e-mail) and restock your vendor more frequently.


Put a note on your vendor discoraging players from buying more than x number of each weapon per day/week so that your weapons are available to all your customers. Threaten to ban them from your shop if they don't abide.


----


One other thing to note is that if you sell weapons in crate form, the player that pulls the weapon from the crate becomes the object creator. So be careful what you sell in crates because it can allow resellers to put their name on your weapons.






Xyrek Lok
Master Weaponsmith
12pt WS, +20 FS Experimentation
Crafting High Quality Weapons Since 03/2004

WP 1190 -3620 1km NE of Coronet at the Omega Force Guildhall

- I supported keeping & balancing the old combat system SOE didn't care and gave us the WoW/EQ2 clone anyway
Vade_WS
Thu Jun 09, 2005 7:33 am
#12

/agree

I too don't have too many problems with resellers as long as they play well with others.

A grey area is custom-made weapons that are auctioned in the forums. I have cheap prices for custom weapons when the customer supplies the loot, however, I do request that they don not resell of auction these weapons. Occassionally, I see this stuff auctioned off which impinges on one of my biggest sources of income. I monitor my trade forum closely so that I don't trod on other WSs auctions. This lets me auction off different items than they and, I hope, gets us all a good price for our hard work. However, customers aren't so careful. This can lead to a glut of certain weapons and ruins the prices we can get.

Now, you could argue that they have the loot so they are entitled to reward for selling a great weapon. On the other hand, we have the resources and skills to make the weapons. If all they want the is the money, I would prefer it if they auction the loot and not the weapons: they get plenty of money out of it with hardly any of the expense that we have.

Some people might think I'm greedy because of that attitude, but I reinvest all that money into my company. Most of my customers appreciate this because they get great stuff and great service. And I have fun.

What's not fun is running out of money as a WS. Let's face it, if you have less than 5M in cash, you can't do much. I was nearly bankrupted by the CU and have slowly been fixing that, so customers auctioning off my custom weapons annoys me. In the end, there isn't much I can do about it other than decide not to deal with certain people anymore.

That's my two cents.




Vade -- 12pt Master Weaponsmith & Master Commando
Deliveries can be made to the CU Weapons vendor in Surebleak, on Lok (1727 5966) Listen, strange women lying in ponds distributing swords is no basis for a system of government. Supreme executive power derives from a mandate from the masses...
CarissaLeigh
Thu Jun 09, 2005 8:06 am
#13

I used to stock crates of weapons in 5's, 10's, 15'sand 25's.


That served two purposes:



  1. Bulk buyers for slicing would get a price break.

  2. Resellers got a price break and I could track them.

Try listing crates and scale the prices based on bulk.....IE buying a crate of 5 is just a little off retail while buying a crate of 25 was about 25% off retail. I would scale the rebates based on the crate size.



  • 5 item crate 5% off

  • 10 items is 10% off

  • etc, etc.




Carissa Leigh
Master Smuggler/Commando
Mos Krayta, Tatooine. Mall is Beside Shuttlepad. (Weapons, Resources, Power)
** ALL Vendors registered on Planetary maps **
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