CUEmu - Thread Posts

RedSpawnBravado

Wed Feb 09, 2005 8:43 pm

As stated above... customer relations bro.

- RedSpawn Bravado -
Elder Master Bounty Hunter ~ Scylla - Guildleader, Underground Connection
Trekso, Elder Weaponsmith ~ Tempest +12 - Tempest 296 -3538 Corellia 1.2k North of Coronet
Macallan, Shipwright ~ Scylla
"Run! Run like the wind, run like crazy... Hell, I don't care how you run, just run. It makes killing you that much sweeter!."

Hurlobacca

Thu Feb 10, 2005 10:59 am

#15

Asking for refund in this situation is pretty silly. Can you imagine him asking to return a 35% dmg slice because he really wanted a speed slice?If you dont sell sliced and allowed returns of speed slices you'd get half the weapons you sell returned to you. I run the sliced vendors in my partnership and we assume both the risk and reward when we slice weapons for sale but when the customer buys from our unsliced vendors the risk is his. If it were a good customer and he made a one-time special request it might be considered but it would depend on the weapon's saleability as well as what my existing stock is. A compromise worth considering might be to offer him a discount on however many weapons he needs to buy to get the slice he wants.

Hurlobacca 12 Point Master Weaponsmith

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sirshaggs

Thu Feb 10, 2005 12:35 pm

#16

sure you'll take it back plus a 30% restocking fee and then resell it for 200k or less..

225000*30%=67500
225000-67500=157500
resell for 185k or whatnot.
185000+67500=252500
252500-225000=27500
you still make your 225k plus and additional 27500

or you can do 20% but I wouldn't go lower...

Then again how much can you get for a speed sliced?

÷OosriK÷
Master Smuggler for hire
÷Aman'ai÷
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giffordgekko

Fri Feb 11, 2005 2:10 am

#17

RedSpawnBravado wrote:

I have a customer that bought an Acklay Gaff from me, it wasn't sliced and he went out to the smuggler knowing full well that he might get a speed slice.

Anyways, long story short... he's asking me 2 exchange it for another acklay gaff so he can try again for a damage slice... What do I do? This is the first customer that has come back wanting an exchange, and well... I'm still a little green around the ear's as far as some of this stuff goes.

Do I give him another and now try to resell a speed sliced acklay gaff or what? Please reply, your help in this matter would be appreciated.

m8 tell him to get lost - he is not all there lol

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Thread: Question about an exchange...