Weaponsmith Archive

Thread: Overcharging?

Kafila
Wed May 12, 2004 3:19 am
#1


Hi everyone,


mini rant coming. Feel free to ignore


I am a new Master WS on Infinity and am still finding my feet.

Whilst buying resources last night I was asked a question from the resource vendor about making a crate of 18x Medium Warhead Mechanisms. I had no idea how much to ask for it and told him so, as I have never made them. He asked me to name a ballpark, so I decided to go for a cpu figure and just ask that. As our prices on Infinity are quite a bit cheaper than the older servers, I decided on 10cpu to cover resources, my time and my factory time, plus travelling expenses etc. I felt this was sufficient and not particularly gougy. (to put that into perspective that is 600 credits per mech)


I get laughed at, and then lectured at over how I am ludicrously over-pricd and that I should be charging at most 3cpu, as obviously the harv cost would be 0.1 to 0.3cpu, and how dare I charge so much. (this from someone who just sold me some very nice doonium Iron at 10cpu...)

Now I have bought most of my better resources as I have been playing onlly for afew months and want to get into making things as soon as possible. so 3cpu, to me, would be at a loss.


After a bit more of a discussion, I grudgingly offer to craft it at 3 cpu thinking that at least I retain a decent reputation if not making a profit. To get told he was going to give it to one of his guild-members, at the 10cpu price!

The guild-member in question isa hologrinder, and was mastering ws and then dropping just as soon as he crafted the mechs!


I was so angry


So, what did I do wrong, if anything? Am I asking too much for Infinity?


I realise that I might get a response of "post this on the Infinity board" but I want to get the feelings of Weaponsmiths, rather than our customers.


Cheers,


Kaf



Syrinx - Head fish of Sy-Corps
Master Shipwright, 12 point Master Weaponsmith, Master Artisan
Vendors at: -370 -5500 South of Coronet


jamowardo
Wed May 12, 2004 3:31 am
#2

hi there


i am also from infinity, and the price you quoted him is more then fair espicailly as its a custome order and its taking time from what you would normally craft.


this guys is only intrested in makeing cash, he even has the cheak to tell you that hes gonna sell the on for 10 cpu. to his own guild mate. lol some people are realy tight fisted. naa mean. im allway supplying my guildes with free weapons as i get free stuff from them.


any way what would have been cool to have done is ask him for the name of the person he is selling them to. and then tell him you are gonna deliver this to that person for free as to help out a new weapon smith with the grind. then maybe ban him from your shop for his ingourance.





Jamo Wardo
O-M-G
Mos kimo

beer Pimp, Wigan Fan, All round good looking f@cker
Kafila
Wed May 12, 2004 3:39 am
#3






jamowardo wrote:


this guys is only intrested in makeing cash, he even has the cheak to tell you that hes gonna sell the on for 10 cpu. to his own guild mate. lol some people are realy tight fisted. naa mean. im allway supplying my guildes with free weapons as i get free stuff from them.






My bad. What I meant was that he was going to get this hologrinder ws to make them for him, not sell them on. I didn't get the order at all.


Am still smarting over this.


But, I made up for it by crafting a nice run of scatter pistols from the Iron I bought with 116-150 damage. My personal best, not too shabby at all (even if I did use the barrels from the Jabba theme park so the speed is not as good as it could be -2.6 iirc)


Kaf




Syrinx - Head fish of Sy-Corps
Master Shipwright, 12 point Master Weaponsmith, Master Artisan
Vendors at: -370 -5500 South of Coronet


Ezri
Wed May 12, 2004 4:34 am
#4

Stay strong, your price was fair.


Some people just want something for nothing.






Tylin - Master Weaponsmith - Radiant Server
-----------------------------------------------------------------------------------
Tylin's Fine Weapons 1155 -4878 Coronet, Corellia
"It blowed up, it blowed up real good!!"
JaasonKel
Wed May 12, 2004 4:53 am
#5

In a negotiation, whatever server you're on, both you and your customer will have a figure in your head. You should not have gone to his but made a compromise somewhere in the middle. Otherwise it's like saying, 'Yeah, I admit, I was trying to sting you! Now I'll be a good little Master Weaponsmith and do it at the real price!' It is difficult if you are new to a trade profession, but you are quite within your rights to stand your ground. Perhaps give your customer a choice? Like, 'Well you could pay 10cpu OR you could go and get your own factory, grind Wepsmith until you have the schematic then make it yourself!'


Bear in mind that while many customers are valuable to us and present us with good custom and loyalty (not to mention friendship!), conversely some customers are not worth keeping and will eat away at your bottom-line while they get richer. When you depend on their custom to survive they will not be loyal and will just go off to the cheapest supplier they can find. So in light of that i agree with the idea of adding them to your 'Ban Entry List'!





2nd Lieutenant Jennie Roe, GK-9109,
NGE Refugee,
Gamma Stormtrooper Company,
Naboo (Bria).
- I support a rollback and keeping & balancing the old combat system.
...and making SWG a better place to be.
Your voice counts!
Dova
Wed May 12, 2004 5:59 am
#6

I'd have named my price and when he named the ridiculous 3 cpu price I'd have told him to buy it elsewhere and have a nice life.


There is a huge myth out there. The customer is absolutely NOT always right. Let people like this walk. You think he'd pay a reasonable price next time? Not a chance.


BrokenDrum
Wed May 12, 2004 7:24 am
#7

Besides being a PITA to make (many different resources if memory serves) he is just looking for a cheaper outlet for either Imp Dets, Protons, Terhmals, or DRX mines. Great. Good deal. Give me the resources you wish to make them with and you have a 1000 use schematic for $5K, heh heh. AND no factory time ate up by you.


May want to try that approach next time. Very few things don't get at LEAST 10 cpu as a Made Thang (well, to the Buddy's maybe but not some glom off the street). These use what, 60 or 80 resources ?? It would be cheaper to do the $5K thing than pay 600 to 800 a pop. I dabble in Meds and some Chef stuff, and that goes for around 10 cpu which keeps them cheap, but that is merely because I Dabble in it. Better (and more expensive) quaility can be had from the masters. If they are letting it go for same price as a dabbler, more power to em.


Just my 2 cents. I doubt you will ever see this bloke again anyway, so don't put too much thought into another episode.





For your Low Cost Weapon Needs Visit Jabbas Quest Souvenir Shoppe (-5357, -6006 500m NNW Wayfar) -OR- LayLa's Tent (-963 -4348 Only 800m South of Bestine) BrokenDrum Master WS - Tatooine Wanderhome
Deathrobe
Wed May 12, 2004 7:37 am
#8

Hello my name is Deathrobe Ammic ive been a masterweaponsmith since july i run a small operation on starsider. Ive tried all kinds of pricing options i found that when i charged cheap I sold everything way to fast and nobody actually appreaciated what i was doing anyhow..nothing like selling your sliced flame thrower for 35k only to go to another planet and see your flamethrower selling for 500k..


You have to think of it this way new weaponsmiths need to sell cheaper because they arent established with customers yet...


but once your name gets out and if you stay true to your proffession u will have to raise your prices, Simply because most true customers will be repeat business and there not coming to you because of credits their coming to you because they like you..


The biggest thing is to establish the fact that you care about your product and your customers and you will see a turn around..


I average between 200k to 2million a day depends on the day..


dont let people dictate to you on price remember your the crafter without you they cant do anything..


Deathrobe Ammic


masterweaponsmith/master artisan/master merchant./novice musician

Jnome
Wed May 12, 2004 9:43 am
#9

Hi m8, I am from your server to.. Also Going for WS.. Pricing is an art learned over time.. Wish it was easy to learn. But over time you pickup up on the prices on ther server. I am still figuring out where my goods rate next to other WS. Personally I wont make a deal that I don't feel comfortable with. Ido try to be fair in my pricing. But not to the point I give it away.


Lastnight afew mintues before I planned to logout. A Fellow approched me at the Coronet Starport asking for a melee weapon. I was tired but agrred to do the work. Took me afew mintues longer then normal.. Yawn... hehe I gave him a free melee powerup with the wepon. When he asked a price I told him "You decied m8, just be fair." I didn't research prices for that type of weapon yet.. And he over paid me for the weapon. But he was happy, and I was happy. Both for the credits and the chance to get some sleep after


I guess point is you will always find a customer. If you think they will steal you blind then don't bother dealing with them. Your rep wont be trashed. Chances are good if they want to steal you blind, they probly got a bad rep themselfs..
Kielker
Wed May 12, 2004 10:06 am
#10

Try not to be 'guilted' down in your prices. No matter what you reasonably charge, someone is always going to think its too expensive.


Think about it this way: why are you trying to satisfy this person? Do you really want a person that's going to cause you a headache over prices as a customer again?


Simply say: "That's what I charge for this item. You can always shop around if you don't like that price."


I guess I'm lucky because I haven't had this problem yet. On Starsider, I charge very reasonable prices (lowest I've seen in most cases) for some of the best non-enhanced weapons available and I have yet to have someone try to bargain with me. If someone did say that to me, I'd probably laugh them out of my shop.



~~~~~~~~~~~~~~~~~~
Kielker Serrot / Keldo Reenix
Dodece
Wed May 12, 2004 10:54 am
#11

You offered a fair price subcomponent builds are often quite expensive to do. Resource and time wise. This is why I store five or six garbage resources. You know the kind that you bought for less then a credit on the bizarre. That way when they ask. You can easily say I can make you 3 cpu product, but its going to be made with garbage. I will not charge 3cpu for for useing my good stuff.


This is great because sometimes you stick it into their heads that not only are they paying for the resources but the quality of said resources also for your expertise. Most people take the hint that your chargeing for additional effort to make them the best. If they are just looking for a grind material then its not a loss if you blow some crud resources on it.


The guy you dealt with was just plain greedy. You should not be guilted for trying to make the same profit you would make if you ran a midlevel mission. 3 cpu only covers the cost not the value of your time. If someone laughs at you that is a sure sign that they belong on an ignore list. If someone cannot afford a price you quote there are a myriad of options of what to do. From saying that is just a bit out of my price range. To offering to trade.


You were in the right they guy was a numbnut.


BoberFett
Wed May 12, 2004 11:03 am
#12

The best part is the guy telling you that you should only charge 3cpu because your costs are .3cpu, then wants to charge you 10cpu for the iron.


Feck him.


Not only would I not have sold to him, I'd drag his name through the mud. Yeah, I'm vindictive. That's why my name is what it is.


d0qtrX
Thu May 13, 2004 6:17 am
#13

Me must be a disgruntled architect. They're mad because they average around 3cpu while Weaponsmiths can easily go 30, and on some items 1000.
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