Tailor Archive
Thread: Keren Lianorm Swamp Problem
Ok, so I was wrong... the problem doesn't fix itself. And what's more, the devs have stated to fix this.
For those who hadn't seen it yet (emphasis mine):
Holocron wrote:
Just wanted to let you know that we've been making good progress on various bazaar and vendor issues. An email just circulated form the programmers working on this that stated that they have a plan of attack on several issues, that the Lianorm Swamp bazaar problem should be resolved shortly, and that the fixes should hopefully include cleanup or reimb for all those items that are stuck unretrievable, or for the total # of auctions allowed being messed up on some players.
So there's light at the end of the tunnel... now just hope it's not a train storming towards us. 
- A. Kimusume
I had 93 items stuck as "ghost" items...and what I foundwas that I got more help my e-mailing support directly. I corresponded with a CSR by e-mail, and when he had all the info he needed from me, he sent the info to a server CSR, and then within 1 more day the ticket was resolved (I would say it took about 3-4 days total.)
So if anybody hasn't e-mailed support, it *might* help. But for me, the solution was compensation for the lost items. They couldn't remove the ghost items, so now they are slowly disappearing. Down to about 20 out of 93 now.
The Lianorm Swamp problem was *not* fixed with today's patch. I'm down to 7 items or so still stuck. Then I have about 20 ghost items that doesn't seem to be affecting my max bazaar sales. The wierd thing is someone appears to have bought items that I thought were ghosts - I couldn't access them. I need to email the guy and make sure he was able to retrieve the items okay.
My customer service ticket is still unanswered.
I wonder when my factory will be fixed?
/sigh
Ri'a Ocoli, Novice Tailor of Keren/Naboo/Kettemoor
AnitaSWG wrote:
The Lianorm Swamp problem was *not* fixed with today's patch.
I'm sorry to hear that... but then again Holo didn't say that it would be. He just noted that they're working on a fix. Though I still expect it to be fixed in a few days.
Hang in there... we'll get rid of those swamps yet.
- A. Kimusume
From today's patch message:
Update Notes 8/22/03
Client Version 58145.0
Fixed bazaar terminal issues in (the previously named) Lianorm Swamp area. These should be functional again.
This is why I posted to say that the problem has NOT been fixed.
Ri'a OcoliNovice Tailor of Keren/Naboo/Kettemoor
Casual III Field Wear II Formal II
AnitaSWG wrote:
From today's patch message:
Update Notes 8/22/03
Client Version 58145.0
Fixed bazaar terminal issues in (the previously named) Lianorm Swamp area. These should be functional again.
This is why I posted to say that the problem has NOT been fixed.
My apologies about that, hadn't seen the patch notes yet. (I really should stop sticking my foot in my mouth... don't even like the taste of it. )
Anyway, all my Lianorm Swamp items suddenly disappeared, so I take it the issue has been fixed for everyone?
And again my apologies.
- A. Kimusume
Well, after all of my items lost in the renaming finally disappeared without a reply (not automated) to my ticket, I thought I would just have to accept the loss and move on. Then I saw a CSR just hanging around the spaceport and I thought I might as well ask for reimbursement. He told me to email him with the ticket number, a list of items, and the cost. I did, and less than half an hour later I was reimbursed. So there is some hope, just corner a CSR and ask nicely. I'm sorry I forgot his name, but any CSR should be able to do it.
P'las
It helps to know the names of the CSRs on your server, then you can send them mail. Ask around, someone should know a few names. But I just got lucky and saw him at the spaceport - sometimes they are just hanging around or maybe he had just finished helping someone.
P'las
how do you find a CSR in game?
shout?
I had the same lianorm swamp issue. It got kind of fixed ie I lost all the stuff
Just as a final update on this.. last night my unanswered ticket from nearly 2 weeks ago was purged. It was deleted before I could copy down my detailed list of the 22 items I lost and their values. I created a new ticket with just the # of items and the total value. I honestly don't expect to get reimbursed at this point.
Yay, what great customer service!
"" Ri'a Ocoli"" Novice Tailor, Kettemoor
"" Clothes by Ri'a is 1km north of Keren at 1145, 3800
"" .. my door is always open, stop by any time!