Shipwright Archive
Thread: Problems with engine overload 4 and a CSR....
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Dozer2
Mon Nov 15, 2004 4:57 pm
#1
Well I recently made Imperial Pilot 4,4,3,4 and so I went out and purchased some new blank droid command disk and programmed them for Engine Overload 4 and Weapon overlaod 4. So after i installed them in my flight computer I headed up to space in my Tie Aggressor. Well right after I got into space I used my command browser and put the new commands in my tool bar and clicked on engine overload 4. Well it seemed to work for like a half second as my engine speed started to increase but then all of a sudden my engine speed dropped back down to slower than what it is to begin with and then I start noticing all my other ship componets are now disabled including my capacitor, booster, and my flight computer. well with my gimped engine I head back towards Naboo Space Station for repairs and it charges me 14 creds to repair my ship and then my componets come back online.
So I think it was just a freak thing that happened and take back off and hit my Engine Overload 4 again. Well same thing happens it damages my engine and takes out all my other componets. So I head back to Naboo Space Station except this time when i approach it it says I have no damage to repair even though none of my electrical componets in my ship work. So I decide to land and take a look at the stat lines on my componets. Everything is listed at 100% condition and none of my componets have any bad stat lines that would show why they wouldn't work. So I launch back into space to see if they still don't work and they don't so I file a bug on it and file a ticket on it and log off.
Well I get back on about 10 hours later that night and I have a response to my Ticket from CSR-MariahC. She tells me "When using commands such as engine overload there is a possibility that the command will fail and damage ship componets. Componets damaged by such a failure can be completely disabled to the point where they are not repairable". So I head up to space and amazingly all my componets that didn't work magicly repaired themself cause they are all now working again. So I decide I am going to try Engine overload 4 again to see what happens now. Well that was a stupid idea as it breaks all my componets again and when I go back into Naboo Space Station tehy charge me 14 creds for repairs but none of my componets work after the repair. So I thought it would be a good idea to respond back to the message and let her know that this must be some kind of bug cause the componets aren't getting repaired at the station yet will come back online after be logged out for long period of time.
So I go to respond back on the ticket only to find that CSR-MariahC has allready closed the ticket out and I can't respond to it. So as far as i can see there are two problems here. One problem is that engine overload 4 breaks all the componets on my ship everytime I use it and the spacestation doesn't fix them. The other is an old issue that is very, very well know that CSR's are about worthless and rarely do they have the knowledge, ability, or desire to fix our problems.
So I think it was just a freak thing that happened and take back off and hit my Engine Overload 4 again. Well same thing happens it damages my engine and takes out all my other componets. So I head back to Naboo Space Station except this time when i approach it it says I have no damage to repair even though none of my electrical componets in my ship work. So I decide to land and take a look at the stat lines on my componets. Everything is listed at 100% condition and none of my componets have any bad stat lines that would show why they wouldn't work. So I launch back into space to see if they still don't work and they don't so I file a bug on it and file a ticket on it and log off.
Well I get back on about 10 hours later that night and I have a response to my Ticket from CSR-MariahC. She tells me "When using commands such as engine overload there is a possibility that the command will fail and damage ship componets. Componets damaged by such a failure can be completely disabled to the point where they are not repairable". So I head up to space and amazingly all my componets that didn't work magicly repaired themself cause they are all now working again. So I decide I am going to try Engine overload 4 again to see what happens now. Well that was a stupid idea as it breaks all my componets again and when I go back into Naboo Space Station tehy charge me 14 creds for repairs but none of my componets work after the repair. So I thought it would be a good idea to respond back to the message and let her know that this must be some kind of bug cause the componets aren't getting repaired at the station yet will come back online after be logged out for long period of time.
So I go to respond back on the ticket only to find that CSR-MariahC has allready closed the ticket out and I can't respond to it. So as far as i can see there are two problems here. One problem is that engine overload 4 breaks all the componets on my ship everytime I use it and the spacestation doesn't fix them. The other is an old issue that is very, very well know that CSR's are about worthless and rarely do they have the knowledge, ability, or desire to fix our problems.
BleuDestiny
Mon Nov 15, 2004 5:04 pm
#2
I agree, I've never seen such a poor approach to customer service. Nobody in any kind of service environment closes a ticket before its CLOSED. Please stop this horrendous practice. It's deplorable service. The last time I posted a ticket, I eventually went thru 4 tickets and one external email before getting one single issue fixed. That is a rediculously poor service process.
WS-GodLike
Mon Nov 15, 2004 6:48 pm
#3
I have reb and imp programs on my droid, a mix of level 2 and 3 atm I think, the engine overload I've always found works fine but it always seams to do a samll amount of damage to my engine. I've found other programs such as weapons overload can screw things up nicely tho at times. I wondered if the fact that my reactor has about 50 to spare as I crafted everything to maximise the mass and fit in the best weapons and shield possible has anything to do with it?
certifiedandrew
Mon Nov 15, 2004 7:31 pm
#4
There's not just a "chance" of damaging your engine and disabling other systems when using overload 4. It WILL happen to most people. This forces you to get the reactor overload program from a Freelance Pilot in order to maintain stability while using one of the fours.
According to what I've heard, your engine will always sustain a small bit of damage when you use overload 4, but weapons will not.
As to why everything was normal when you got to Naboo space: there is always a chance that your programs will end when you use hyperspace travel. It's a small chance, but it's there. I do plenty of HS travel and I'm affected by this about 1/8 times. I believe it's a glitch.
According to what I've heard, your engine will always sustain a small bit of damage when you use overload 4, but weapons will not.
As to why everything was normal when you got to Naboo space: there is always a chance that your programs will end when you use hyperspace travel. It's a small chance, but it's there. I do plenty of HS travel and I'm affected by this about 1/8 times. I believe it's a glitch.
Kharn_JB
Mon Nov 15, 2004 8:42 pm
#5
You have to use a normalization program to return your ship back to normal functionality, otherwise the overload will stick forever or until the off chance that it shuts off in hyperspace as noted by the above poster, and even if you land and go back up to space. Other than that, the overload programs are pretty annoying and useless since they end up disabling half your ship most of the time.
Message Edited by Kharn_JB on 11-15-2004 10:43 PM
Kane_Firestalker
Mon Nov 15, 2004 10:16 pm
#6
Kharn_JB wrote:
You have to use a normalization program to return your ship back to normal functionality, otherwise the overload will stick forever or until the off chance that it shuts off in hyperspace as noted by the above poster, and even if you land and go back up to space. Other than that, the overload programs are pretty annoying and useless since they end up disabling half your ship most of the time.
Message Edited by Kharn_JB on 11-15-2004 10:43 PM
When you use the overload programs, your ship parts will be damaged. When you read the description on the droid program, it says that higher performance comes at higher energy use. Whats happening is you no longer have enough energy produced by your reactor = parts disable. Get Reactor Overload 4 from a Privateer and run that first. I personally run engine, weapon, and reactor overload with no problems (well it does damage my stuff, but its not that good in the first place).
Message Edited by Kane_Firestalker on 11-16-2004 01:40 PM
repoism
Tue Nov 16, 2004 12:05 am
#7
i jumped up into space with my fully loaded bomber and hit overload... poooofff everything shutdown. i get back to ground, take out one mark3 missile launcher and head back up.. no problems... how close to total power are you running in regards to your reactor. im not sure how much energy overload takes. before i took out the launcher i was literally pegged at an even 14200/14300. i took out the mark3 and then i never got system shutdowns.
DarthLithic
Tue Nov 16, 2004 12:22 am
#8
was this post on the Pilot boards not enough for you? this post isn't an attempt to get help, or resolve a problem, it's whining. read the other thread and shut up. It is not a CSR's fault that you don't know what the heck you're doing.
CapnKate
Tue Nov 16, 2004 12:23 am
#9
On a side note... this was probably better for posting in the pilots forum. We may be shipwrights, but that doesn't really lend itself to pilot command knowledge unless we actually use 'em. it's only peripherally related to building ships.
That said... I don't think the CSR was in the wrong this time-- they told you what was going on. Overload programs damage components, and place additional drain on the reactor. If you can't support the drain with your reactor, stuff starts getting disabled, and systems being damaged is part of the command. And as far as I know, the closer to a full reactor you are, the better the chance it fails and trashes your ship systems.
However... it's not uncommon for the CSRs to behave cluelessly and close tickets that shouldn't be. Try filing a harassment complaint sometime. Some jerk chases me around using /kiss and /hug spammily, and I'm supposed to just avoid him or soemthing, as far as the CSR that answers the tickets is concerned. Even after the same guy's been reported a dozen ortwo times by various people. Pretty atrocious. One of the Devs was gettng unhappy with reports of CSR tickets being closed prematurely and porly handled not that long ago, though.. can't remember which dev was asking for ticket numbers and details, but I'd try and get Tiggs or TH on it over a PM or soemthing if there's a serious problem with being blown off by a CSR.
That said... I don't think the CSR was in the wrong this time-- they told you what was going on. Overload programs damage components, and place additional drain on the reactor. If you can't support the drain with your reactor, stuff starts getting disabled, and systems being damaged is part of the command. And as far as I know, the closer to a full reactor you are, the better the chance it fails and trashes your ship systems.
However... it's not uncommon for the CSRs to behave cluelessly and close tickets that shouldn't be. Try filing a harassment complaint sometime. Some jerk chases me around using /kiss and /hug spammily, and I'm supposed to just avoid him or soemthing, as far as the CSR that answers the tickets is concerned. Even after the same guy's been reported a dozen ortwo times by various people. Pretty atrocious. One of the Devs was gettng unhappy with reports of CSR tickets being closed prematurely and porly handled not that long ago, though.. can't remember which dev was asking for ticket numbers and details, but I'd try and get Tiggs or TH on it over a PM or soemthing if there's a serious problem with being blown off by a CSR.
DarthLithic
Tue Nov 16, 2004 12:34 am
#10
he did post in that forum, he's just looking for attention
Morthon
Tue Nov 16, 2004 12:57 am
#11
DarthLithic wrote:
was this post on the Pilot boards not enough for you? this post isn't an attempt to get help, or resolve a problem, it's whining. read the other thread and shut up. It is not a CSR's fault that you don't know what the heck you're doing.
Actually since the dev's do sometimes read these boards this is an attempt to get some attention to a problem. CSR's should not be closing tickets when they respond, esp considering that average response time is about 40 minutes. I was stuck overt a few weeks back and put in a ticket. After 40 min of running around overt, I got a cut and paste response on how to go covert, ticket closed!!! So I sent another ticket explained I was really upset at the rude treatment, and wanted my char fixed. Waited about 30 more minutes then got a different CSR to respond. The second CSR actually read my ticket and showed up to check me, and after looking me over, confirmed I was bugged and fixed my status. He then apologized for the other CSR and asked for the name so he could look into it. There are some good CSR's, but there is a lot of room for improvement.
EnFERn0
Tue Nov 16, 2004 4:29 am
#12
What happens here:
When you use Engien Override4, it damages the engine. (I loses 10% cond every time)
For Engineoverride4 to work, it needs approx 10k reactor oupit, so your ship ends up disabled more or less.
Working as intended 
YamadaMan
Tue Nov 16, 2004 7:41 am
#13
I got a 30k generation rate reactor, and I use reactor overload 4
engine overload 4 works, but weapons overload 4 disable one of my guns, and the other one takes my whole capacitor (1290ish 45 rate) in 3 shots.
we need better reactors for those to work.
engine overload 4 works, but weapons overload 4 disable one of my guns, and the other one takes my whole capacitor (1290ish 45 rate) in 3 shots.
we need better reactors for those to work.
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