Politician Archive
Thread: still getting the sales tax bug?
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Pappi
Thu Aug 19, 2004 12:48 am
#14
Scoooter wrote:
Pappi wrote:
that should be interesting, since the response I got from devs was completely different...
take that with a grain of salt. I'll post the official response about this bug when I get itin the mean time, set it to however much extra you want your merchants to get
I opend a ticket and the CSR looked in all the logs. Confirmed property and inclme taxes were going in. He also confirmed from looking at the vendor transaction logs for the city that sales tax was NOT being sent to the treasury.
yeah, I figured as much from all the forum posts about them, although I haven't been given permission to say much, and haven't been told what's gonna happen. the bug is acknowledged, and I post as soon as I get my info. in the mean time, you might want to contact your merchants about your treasury situation and work out a temporary solution
Jaspor
Thu Aug 19, 2004 1:31 pm
#15
Rock on Pappi, thanks!
*dreams of thousands additional credits of income once this is fixed...*
Pappi
Fri Aug 20, 2004 12:47 am
#16
Scoooter wrote:Also I monitor my treasury very well
The short fall I saw which would probably be an indicator when this was induced was right after publish 9
yup, I did mention that to the devs, and it helped them pinpoint the problem. thanks for everyone who sent me/Nesh information
Acantho
Fri Aug 20, 2004 7:22 am
#18
city of Dohrian on Talus in Gorath confirmed last night that it infact was not collecting any sales tax.
We have since removed this tax.
Please keep on them to fix this cause we just lose more and more money each week
We have since removed this tax.
Please keep on them to fix this cause we just lose more and more money each week
Nowi
Fri Aug 20, 2004 11:02 am
#19
It looks like our city has been hit by the bug this week. I'll be sending an email to help track this thing down.
Guess I'll set tax to 0% for a while, that should make some people happy...
As an addendum, would filing an in-game CSR report help resolve this issue? Sales tax is kind of the cornerstone of our treasury.
Message Edited by Nowi on 08-20-2004 11:30 AM
bradimere
Sat Aug 21, 2004 2:48 pm
#20
Ok, just checked the sales tax, and the money is going to the merchants still.
Pappi do you want me to remail you the info i sent, with the extra couple of weeks data ?
Thanks again for trying to get this settled
Pappi
Sat Aug 21, 2004 6:58 pm
#21
bradimere wrote:Ok, just checked the sales tax, and the money is going to the merchants still.Pappi do you want me to remail you the info i sent, with the extra couple of weeks data ?Thanks again for trying to get this settled
nah, should be ok, thanks though
just needed to know it's not individual instances, so they can look at their code accordingly.
Nomorenerfs
Fri Aug 27, 2004 3:51 am
#22
We recently turned off the taxes since we read about this post, so I can't say whether or not its "fixed" (you would know better than I) - thanks for the info and hope they actually fix this before the expansion AFTER JTL....
Mastaccolli
Fri Aug 27, 2004 5:01 am
#23
no sales tax and the other thing is the shuttle tax resets daily. I got a lovely response from a csr saying thank you for making us aware of this problem. When I tried to respond with something likeAND WHAT ARE YOU DOING ABOUT IT! The add comment key was unavailable.........should have phrased the question more like this:
My JEDI's are very upset that the taxes are not going into the city treasury, so mycity's JEDI asked if I could contact a CSR and ask why. I have to report back to the JEDI what has transpired here and what your reply was. Please help me make my city's JEDI happy.
Think that might have gotten a better response???
Pappi
Sat Aug 28, 2004 2:44 pm
#24
Mastaccolli wrote:
no sales tax and the other thing is the shuttle tax resets daily. I got a lovely response from a csr saying thank you for making us aware of this problem. When I tried to respond with something likeAND WHAT ARE YOU DOING ABOUT IT! The add comment key was unavailable.........should have phrased the question more like this:
My JEDI's are very upset that the taxes are not going into the city treasury, so mycity's JEDI asked if I could contact a CSR and ask why. I have to report back to the JEDI what has transpired here and what your reply was. Please help me make my city's JEDI happy.
Think that might have gotten a better response???
not really, it makes me think you're on the wrong forum
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