Politician Archive

Thread: Discussion with CSR of removing AWOL Mayor.

Deepcore
Tue Jun 22, 2004 1:38 pm
#1


Here is a discussion I've been having with the CSR's about trying to remove our Mayor who is no longer playing and has cancelled his account. Pappi if there is anything you could do to help, such as getting clarification on what the dev's said at the Fan Fest ?


Original request.


I am a citizen of Haven Island on Corellia and we have an issue with the current Mayor Kenneth. Kenneth decided to leave the game nearly 4 months ago and together we set about to find a new mayor to replace him. I stepped up and since then have been trying to take over using the voting method. I’ve been unable to gain the required 50% of the votes due to inactive players having houses on the island and automatically voting for Mayor Kenneth.


Mayor Kenneth’s account is now cancelled, preventing him from logging in from time to time and perform mayoralc duties, assigning Militia etc. At the recent Fan Fest during a Q&A session Thunderheart was quoted to say that in situations such as these we should submit a ticket to the CSR’s and have them "change" the mayor.


I have now come to the realisation that through the normal method I cannot assume control of Haven Island and we no longer have any active militia and thus cannot recruit new citizens. I am still in contact with Mayor Kenneth in real life (although he can no longer log into the game) and we would like to submit a joint petition to change the Mayor of Haven Island from Kenneth Vinyl to Dunwa Arche.


We have put a lot of effort into building Haven Island over the past 6 months and would hate to see it burn down around us. I hope you can help


Dunwa Arche.


CSRresponse - Name of CSR deleted


Hello Dunwa


I’m sorry to hear that you are having this issue. The only way to remove the current Mayor from Office is to vote him out, which you means you need to campaign and get your citizens to vote for the other candidate. If your citizens do not play the game on a regular basis, you will have to email them and organise them into signing on at the same time and get them to vote; that is what politicians do. I’m sorry, we can not change your Mayor. You must get your citizens to vote.


I apologise for the inconvenience this may have caused and hope that you are otherwise enjoying Star Wars Galaxies. If you have any more concerns or questions or require further assistance with this issue, feel free to reply to this ticket, otherwise please delete it at your earliest convenience.


Thankyou for playing Star Wars Galaxies


CSR *****


My response


Hi *****, Thanks for the quick response. Unfortunately this is the problem. So far I have mail the citizens of Haven Island in game and outside in real life asking them to come vote and so we can save Haven Island. I have been trying this now for nearly two months getting around 30%-40% of the vote but never the 50% required. The other 50% of the citizens have either not responded to emails, have cancelled their account or no longer log into the game, yet their vote is still cast each week in the election as they have property on the Island.


We started a recruitment drive to increase the number of citizens and get a majority vote but we only have one active member of the militia who is not on that often due to real life commitments. All the other members of the militia have left the game (yet still continue to vote every week automatically :\) As we no longer have a mayor we cannot create any new members of the militia to help with our predicament.


This issue was discussed at the recent SWG fan fest where the panel of developers stated that in such circumstances CSR’s can help the city with this, especially in the case of where a mayor has left the game (cancelled account) and the next mayor is trying to get elected. Can you please clarify this situation ?


To sum up the situation, we have a city which is unable to continue as the "current" mayor has left the game and cancelled his account. We are unable to get the required 50% of the votes due to inactive players that still have property on the island. We no longer have an active Militia and cannot create new ones as we do not have a Mayor. Without help our city will eventually burn to the ground and we will have lost the hard work we have put in over the past 6 months.


I hope you can help us.




Dunwa Arche {Retired}
Haven Island Militia, Imperial Staff Sergeant, ORC - Outer Rim Corsairs
Master Rifleman Politician - 4/4/4/3
Dunwa's Bulk Resources - \\Chimaera\Corellia\Haven Island\ (-2000 -4660)
http://www.havenisland.co.uk

Pappi
Tue Jun 22, 2004 3:18 pm
#2

hrm...

well, as I understood it at the fanfest, they said it's at the discretion of the CSR you're talking to. I would suggest that each of your active citizens with spare lots place a few small houses when the active militia member is online, then when you recruit a new person into your city, use /transferstructure. if the CSR decides not to help you, there's nothing much I can do




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LeBob
Tue Jun 22, 2004 6:44 pm
#3

That is unnacceptable.... CSRs should have absolutely ZERO discretion... they should have a 'hard coded' guide as to what is and is not allowed. I have had numerous incidents of CSRs disagreeing with each other over my tickets which lead to my issue not having any action whatsoever taken on it. Very recently I had a CSR respond to my question about a possible exploit with "no, it's not an exploit" only to make another ticket in hopes of getting a second opinion... guess what... the second CSR said that under all circumstanced the action I was asking about is exploitave.... I had a very long conversation with the second CSR about how varied the responses for in-game tickets are... I hope I got my point across.



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Sarkyn
Wed Jun 23, 2004 3:05 am
#4

Speaking as the aforementioned "Sole Surviving Militia", I would like to add my weight to this request.


A CSR needs to contact Dunwa or myself, and arrange this transfer forth-with.


The situation is directly brought about by flaws in the game, so needs rectifying with intervention.


Specifically, the flaws are:

* the non-removal of cancelled accounts,

* the non-deregistration of citizens who leave (and are now residents in other cities!)

* the extended period of time in which a structure can linger on after the cancellation of an account


And frankly, this problem is mostly caused by SHORT-SIGHTEDNESS on the part of the developers of the Politican and City based code, and ignorance on the part of the CSR's.







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Deepcore
Wed Jun 23, 2004 4:28 am
#5

Can anyone confirm is they have managed to get a CSR to change the Mayor of a city ? This will help in my discussions with the CSR's


*crosses fingers*



Dunwa Arche {Retired}
Haven Island Militia, Imperial Staff Sergeant, ORC - Outer Rim Corsairs
Master Rifleman Politician - 4/4/4/3
Dunwa's Bulk Resources - \\Chimaera\Corellia\Haven Island\ (-2000 -4660)
http://www.havenisland.co.uk

Gooney
Wed Jun 23, 2004 6:05 am
#6


Sounds like your screwed.


This is exactly the kind of situation that all citizens have a vested interest in preventing.


Thissituation can and should be a wake up call to any politician, be dang sure you make a City Charter before you build your city.


Make sure you have militia men to act as the City Council, these are the folks responsible for supporting the Mayor and if need be stepping up to plate if the mayor abdicates. With sufficient Militiamen you can ensure that you will never end up in this situation.


A player city is much more than crafting stations, mass storage, and mission terminals, it is a visible representation of you and your PA or PA's as the case may be.


There is a abundance of small cities that were clearly just built because it was a cool thing to have, with little thought to continuity or order. People really should be just as interested/involved in their city as they are in their PA...


-Gooney

Message Edited by Gooney on 06-23-2004 04:06 PM



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Fneegan
Wed Jun 23, 2004 6:48 am
#7

Well said Gooney.

Although - I agree - it is difficult for a mayor to resign.


I for one had to take over a city from a mayor that left.We had well over 55 cits,then down to about 35, lost the shuttleport. I was sure the city was doomed. How did I win, acitive players and recruiting.

I preferred takingover an existing city rather than begin one from new.


I don't think it would be very fair for CSR to intervene while I had to workhard to get the votes from the citizens and recruit to eventually, win election and become mayor.


I don't think it's CRS's responsibility /concern :

- of how many active or inactive cits are in a city

- number ofpplin your militia

- ifzoning is placed or not

- the state of a Player City

The responsibilitiesand the success of a city lies where it should - the citizens and the mayor.


If indeed the 6 week period of inactivity removes inactive citizens from the citizenship list, then in 6 weeks you should have a better chance at winning the election.



LeBob
Wed Jun 23, 2004 8:12 am
#8






Fneegan wrote:

Well said Gooney.

Although - I agree - it is difficult for a mayor to resign.


I for one had to take over a city from a mayor that left.We had well over 55 cits,then down to about 35, lost the shuttleport. I was sure the city was doomed. How did I win, acitive players and recruiting.

I preferred takingover an existing city rather than begin one from new.


I don't think it would be very fair for CSR to intervene while I had to workhard to get the votes from the citizens and recruit to eventually, win election and become mayor.


I don't think it's CRS's responsibility /concern :

- of how many active or inactive cits are in a city

- number ofpplin your militia

- ifzoning is placed or not

- the state of a Player City

The responsibilitiesand the success of a city lies where it should - the citizens and the mayor.


If indeed the 6 week period of inactivity removes inactive citizens from the citizenship list, then in 6 weeks you should have a better chance at winning the election.




The 6 weeks removal code is still not active.

Your point is nearly moot since the issue is thata dev has said one thing and all the CSRs are saying something contradictory.



SWGEntertainer.com
Emperor Palpatine (from "Star Wars Episode III: Revenge of the Sith"):
"Every single Jedi is now an enemy of the Republic. Do what must be done. Do not hesitate. Show no mercy."
-I support ATK people and playstyles.
Account cancelled as of June 23, 2005

Scoooter
Wed Jun 23, 2004 8:12 am
#9

It seems to me at least the CSR's should be able to place more people in the militia




Scoooter - Master Pilot/Master Politician
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DingoBoi
Wed Jun 23, 2004 8:17 am
#10

I know of a player city on eclipse that had the mayor changed but there were supposed other issues of account selling/city selling and spiteful meany-ness.


What I'd recommend is to change your tactics. instead of asking for mayor change... ask for them to add more militia members. Maybe that will get a better response. Then you could actively recruit new citizens and push you over the 50% hump.





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DaQuilla
Wed Jun 23, 2004 10:56 am
#11






Gooney wrote:



Thissituation can and should be a wake up call to any politician, be dang sure you make a City Charter before you build your city.


Make sure you have militia men to act as the City Council, these are the folks responsible for supporting the Mayor and if need be stepping up to plate if the mayor abdicates. With sufficient Militiamen you can ensure that you will never end up in this situation.




No you can't. You can never know what players will do in the futur, if they will stay true to their word or to your "City Charter" ... players change, their play behavior, their online times, they quit the game and don't delete their chars ... no militia can do anything about it ... We have a city since it's possible, even since before ... a "City Charter" ... everybody was dandy about it ... had 100 lively citizen ... but sooner or later, unstopable, many left the game, but their chars didn't.


And CSRs are there to help with ingame troubles ... this cleary is a trouble ... and Pappi stated the Devs said CSRs could take care of the matter ... if it's "at the discretion of the CSR" or not - they said it, so they should do it ... they should help us players, that's what we're paying a good percentage of our monthly fee for.


As to the CSRs having the possibility to change mayors ... there was a post about a CSR putting himself into the mayor seat because the present mayor was "grief-threateing" to blow up the city hall (ironicly because of the danger of loosing vote) ... so they do have the tools for it.




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Gooney
Thu Jun 24, 2004 2:57 am
#12






DaQuilla wrote:


No you can't. You can never know what players will do in the futur, if they will stay true to their word or to your "City Charter" ... players change, their play behavior, their online times, they quit the game and don't delete their chars ... no militia can do anything about it ... We have a city since it's possible, even since before ... a "City Charter" ... everybody was dandy about it ... had 100 lively citizen ... but sooner or later, unstopable, many left the game, but their chars didn't.


And CSRs are there to help with ingame troubles ... this cleary is a trouble ... and Pappi stated the Devs said CSRs could take care of the matter ... if it's "at the discretion of the CSR" or not - they said it, so they should do it ... they should help us players, that's what we're paying a good percentage of our monthly fee for.


As to the CSRs having the possibility to change mayors ... there was a post about a CSR putting himself into the mayor seat because the present mayor was "grief-threateing" to blow up the city hall (ironicly because of the danger of loosing vote) ... so they do have the tools for it.







I beg your pardon, but yes you can. In this case it is painfully obvious that the City was left to go to seed. There is no excuse for this happening and could have been avoided by having an active city council. Cities are a large responsiblity and require significant play time to make them work. Explain to me how they could have gotten into the situation of one single militia member if there was an active interest in the city?


Did it all happen in one day? The Mayor just woke up one morning and dumped everything. Never gave any indication that he was leaving? If that really was the case, its a shame and shows particular negligence on the part of the Mayor. Still though ya gotta wonder. It sounds like there was dwindling interest over time, that got to the "Oh Crap point" seemingly suddenly, but in fact it was likely not the case at all.


Yes I do agree that the CSR should grant militaman status to a few more folks, and I do agree that the CSRs have no obligation in this case. If they do it it would be a nice gesture, but I cant see how they have an obligation to do it.


-Gooney



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Fneegan
Thu Jun 24, 2004 6:30 am
#13

Well, first we need a definitive answer if the 6 weeks of inactivity works or not.


The current state of any city is certainly not anybody elses problem but the city's. If you got zoning on and just one militia member in it - I feel for ya. Personally, I don't think Devs nor CSR should help fix your mess. Good thing you have one militia member. Give you militia member a few hundredthousand and send him off buying citizens for one or two nights.


Just pay 20 (or howerver many cits you need)10k (or whatever it takes)the night before the city update to place a house (they can remove them afterwards - it's just for the purpose of VOTING in a new mayor) and vote for you.


Good luck.


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