CUEmu - Thread Posts

Rothin

Mon Apr 25, 2005 10:46 am

Hey everyone,

I wanted to give you an update on the status of all the broken terminals and guild election issues that have been happening since the recent changes to allegiance. I heard from Bruce E. the Senior Customer Service Supervisor and he said that right now the focus is on the Combat Upgrade since it will be out soon, but Customer service has been forwarding information to the development team and that our issues are top priority for Customer Service to push for a fix from Development once the Combat Upgrade is out. Basically, Customer Service sends in a top 10 list of issues in the game that they see the most and our guild issues are dominating that list so they are heavily pushing for a fix as soon as possible for us as well.

There still isn't an ETA, but it should be very shortly after the Combat Upgrade is out. If you have any further info to provide like steps or other guild bugs that have recently cropped up, post them in this thread for easy reference. Thanks!

Rothin Skyshrine

Retired Galactic Senator
Former Player Association Correspondent
"A people that values its privileges above its principles soon loses both."

Ogeda

Tue Apr 26, 2005 5:02 am

#2

Just to let you know, my guild finally get a new elected guild leader.

The first guild-leader election it fail, then we try a second time. Yesterday, we receive an ingame mail saying a new guild leader is being elected and the incumbent guild leader have lost the race.

Master Weaponsmith (12 points) ,Master Rifleman
Vendor in LEON MALL near Coronet Starport, 348, -5457

Rothin

Tue Apr 26, 2005 5:16 am

#3

That's great news. Hopefully some other people will have the same luck when the election runs again.

Rothin Skyshrine

Retired Galactic Senator
Former Player Association Correspondent
"A people that values its privileges above its principles soon loses both."

AdosOba

Tue Apr 26, 2005 6:36 am

#4

Won't matter much for my guild since the CU is going to pretty much kill a lot of our active enrollment.

EDIT: Although, many thanks to Rothin for keeping an ear to the ground for us

Message Edited by AdosOba on 04-26-2005 09:36 AM

.:[ Ados Oba ]:.
-={Malbec Mali | Chail Yecardy}=-
Shards of Alderaan (SoA)
LHA Food & Drink, Is now closed for the NGE, and forever!

Rothin

Wed Apr 27, 2005 7:38 am

#5

Did he actually log on the character that was the leader? If he logged on an alt or anything like that it isn't supposed to cancel the election. Also, how far into the elections did he log in?

Rothin Skyshrine

Retired Galactic Senator
Former Player Association Correspondent
"A people that values its privileges above its principles soon loses both."

MsNiL

Wed Apr 27, 2005 11:31 am

#6

Our guild is entirely frozen now, after this:
http://forums.station.sony.com/swg/board/message?board.id=Player_Association&message.id=7004#M7004

Noone can invite me back into the guild, and change allegiance doesnt seem to work

--- Cancelled 24th November 2006
Reason: The lack of multiplayer pve content and Star Wars feel.
For 3 years I have tried to find excuses to stay in game but only the expansions offered me what I subscribed for in the first place: A multiplayer Star Wars pve experience with friends around the globe. I found friends but with almost no addition of pve content they dropped out one by one. Now it's my turn.

Starcloud

Wed Apr 27, 2005 12:11 pm

#7

Heh. My guild's election, which started a couple weeks ago, finally completed. I got elected the new leader.

Just one little problem, though... the old Guild Leader had reactivated his account and logged on during the election period. This *should* have cancelled the election, fromhow I understood it to work, but it didn't.

Naturally I submitted a /bug ticket. I can pass the guild leadership back to him if he asks for it, so there's no problem there. And I gave him full permissions, just like he had as Guild Leader, and left his Guild Leader title alone.

It's just a little odd, really.

Rothin

Fri Apr 29, 2005 3:47 am

#8

OkanoDroids wrote:
Uh, they're too busy to fix it right now. And there's no ETA?

(Notice how it says the same thing, but with less spin)

Look, if you don't want to be constructive, just don't post. It's really that easy. If you'd rather me not tell you guys anything at all until it is fixed I can certainly do that.

Rothin Skyshrine

Retired Galactic Senator
Former Player Association Correspondent
"A people that values its privileges above its principles soon loses both."

RavennStarr

Fri Apr 29, 2005 7:06 am

#9

I agree that what was said was harsh, however, the problem is that the issue is not being addressed and there is no time line of when it might be.

Please understand there are a lot of frustrated people out there. This problem existed BEFORE CU brought us new and more interesting bugs, and is still not resolved.

I appreciate you giving updates. However, I wish this problem was fixed so that we wouldn't have to be told, once again, that there is no set time for a fix. (I'm sure you wish that too just now. )

Ravenn

Ravenn Starr - Elder Architect,
Deeds, City Structures, Furnishings, Special Items
Two DaMeS Trading
Paradise City

billie Porter-JR
Elder Smuggling Brat

OkanoDroids

Fri Apr 29, 2005 12:38 pm

#10

Uh, they're too busy to fix it right now. And there's no ETA?

(Notice how it says the same thing, but with less spin)

Okano
Droids by Okano
Engineer, one of nine moronic professions
Account expires February 4, 2006

sauren1

Fri Apr 29, 2005 8:43 pm

#11

My guild is frozen as well no one can be invited to the guild i as the leader was booted and now the leader is %TU, i have submitted tickets and now we are told there is nothing you can do by an online CSR...

can i get an update on what we need to do...

We cannot even start an election to re-elect me

This is a very serious issue that needs to be attened to as we have a list of about 10 people that want in the guild and cannot get them in or do any guild business....

thansk for yyour time

sauren Gargoise

****CENSORED BY THE FCC********

OkanoDroids

Sat Apr 30, 2005 2:14 pm

#12

Rothin wrote:

OkanoDroids wrote:

Uh, they're too busy to fix it right now. And there's no ETA?

(Notice how it says the same thing, but with less spin)

Look, if you don't want to be constructive, just don't post. It's really that easy. If you'd rather me not tell you guys anything at all until it is fixed I can certainly do that.

Rothin, I apologize for coming across so harsh. And I don't mean to direct any negative comments towards you. I am completely frustrated with the lack of attention this guild 'bug' is getting from the developers. (Knowing about it is not giving itattention...spending the time to fix it is...)

I'm not frustrated with Correspondents, CSRs, or even Devs... They've been put in a tough spot. I'm frustrated with the Upper Management that steers SOE. They push for updates instead of fixing what's broke. This problem has been around for over a month and there hasn't been any ETAor updates. The only information that we've received from anyone is that the Devs know about it, and are working to fix the problem. So, they've know about it for over a month, and haven't fixed it for over a month. They can't put enough time into fixing it right away because they're working on releasing new updates and expansions.

I don't view this as a negative post. This is the same message that the CSRs and Correspondents have been relaying, only without the spin. This post is to help ensure that SOE knows how unhappy I am about all the Eternal Bugs that go on month after month without fixes. As a customer, I want SOE to fix what's broke first. That's all.

PS - I can't make this sound any happier.

Message Edited by OkanoDroids on 04-30-2005 12:15 PM

Okano
Droids by Okano
Engineer, one of nine moronic professions
Account expires February 4, 2006

AdosOba

Sat Apr 30, 2005 3:20 pm

#13

OkanoDroids wrote:

Rothin wrote:

OkanoDroids wrote:

Uh, they're too busy to fix it right now. And there's no ETA?

(Notice how it says the same thing, but with less spin)

Look, if you don't want to be constructive, just don't post. It's really that easy. If you'd rather me not tell you guys anything at all until it is fixed I can certainly do that.

Rothin, I apologize for coming across so harsh. And I don't mean to direct any negative comments towards you. I am completely frustrated with the lack of attention this guild 'bug' is getting from the developers. (Knowing about it is not giving itattention...spending the time to fix it is...)

I'm not frustrated with Correspondents, CSRs, or even Devs... They've been put in a tough spot. I'm frustrated with the Upper Management that steers SOE. They push for updates instead of fixing what's broke. This problem has been around for over a month and there hasn't been any ETAor updates. The only information that we've received from anyone is that the Devs know about it, and are working to fix the problem. So, they've know about it for over a month, and haven't fixed it for over a month. They can't put enough time into fixing it right away because they're working on releasing new updates and expansions.

I don't view this as a negative post. This is the same message that the CSRs and Correspondents have been relaying, only without the spin. This post is to help ensure that SOE knows how unhappy I am about all the Eternal Bugs that go on month after month without fixes. As a customer, I want SOE to fix what's broke first. That's all.

PS - I can't make this sound any happier.

Message Edited by OkanoDroids on 04-30-200512:15 PM

Message Edited by OkanoDroids on 04-30-200512:15 PM

This is a great post. Rothin and all the other corrs. should know by now we are not bashing you specifically we are bashing a system that is making a game 10 times less fun than it should be. As for my long standing issues with broken terminals I have had to set a new side guild for any recruits and people who left for a server war we had. Seriously I play to relax and have fun with friends not figure out ways around bugs for system that don't even work, even after testing and God knows why were even pushed live.

.:[ Ados Oba ]:.
-={Malbec Mali | Chail Yecardy}=-
Shards of Alderaan (SoA)
LHA Food & Drink, Is now closed for the NGE, and forever!

Player Associations Archive

Thread: Guild Election / Management Issues Update