Musician Archive
Thread: Help test the new Knowledge Base
The KB has been around a long time... People just didn't know it was there.
-T
Reekoh wrote:
This is only on TC or... live?
Hello Everyone. Please do post any comments you have regarding the Knowledge Base here and we'll check this thread often. To answer this question: The Knowledge Base and all solutions are on Test Center, Live, and on the Web at the link above.
Theres a surprise its gone quiet on the posting front!
And i wonder why my negativity is greatly increasing to the game. My 3 accounts and my citys 90 gamers are obviously not worthy of any help. ![]()
Sutarion wrote:
soe4846 – “The monthly quest” should be changed to “The story arcs”
soe6545 – I’m not sure if this answers the problem listed. The question is “My badge is not appearing after I complete a quest.” Answer is “Open your character window and then click the Personal Tab to see your badges.”
Soe9243 – Question reads “Is there any way for a Jedi to gain.” This question should probably have something to do with disguises based on the answer.
Soe8381 – question reads “I have selected the.”This question should probably have something to do with a particular conversation selection based on the answer.
Soe7538 – This seems to be the last Act II entry left in the database. Probably want to remove it.
Soe8703 – Please mention in this entry that the actions taken against a player’s account will not be made public to the person who reported them. This is one of the biggest misunderstandings I have come across in General Chat.
Sorry about the last post. Oh how we need edit back
Sutarion
This was an amazing post! Thank you very much Sutarion this is exactly what I'm looking for. All of the above have been addressed in one way or another.
This is correct. In game utilities are acceptable but Third Party programs are not acceptable.
GrandPotato wrote:
Gairnok wrote:
I figured it was SWG only in game. But might help people if the SWG links went to a data base that was SWG only.
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Under:
Here is the solution:Star Wars galaxies: Can I sell Star Wars galaxies credits, items, characters or accounts?
Under article 7 EULA.
'you may not use or distribute macros or other programs which would allow unattended game play. '
Thats in the knowledge base, however it has been stated that AFK macroing is ok.
I believe that is referring to out-of-game macros. In-game are built in to the system and should be allowed unless it exploits a bug.
Exploiting and making the most out of the game system are not necessarily one and the same.
CSRDavidF wrote:
This is correct. In game utilities are acceptable but Third Party programs are not acceptable.
GrandPotato wrote:
Gairnok wrote:
I figured it was SWG only in game. But might help people if the SWG links went to a data base that was SWG only.
![]()
Under:
Here is the solution:Star Wars galaxies: Can I sell Star Wars galaxies credits, items, characters or accounts?
Under article 7 EULA.
'you may not use or distribute macros or other programs which would allow unattended game play. '
Thats in the knowledge base, however it has been stated that AFK macroing is ok.
I believe that is referring to out-of-game macros. In-game are built in to the system and should be allowed unless it exploits a bug.
Exploiting and making the most out of the game system are not necessarily one and the same.
Ok thanks. I'll go check it out now.
CSRDavidF wrote:
Reekoh wrote:
This is only on TC or... live?
Hello Everyone. Please do post any comments you have regarding the Knowledge Base here and we'll check this thread often. To answer this question: The Knowledge Base and all solutions are on Test Center, Live, and on the Web at the link above.
The following articles have "ad barking" misspelled as "add barking": soe8638, soe8639, soe8640, soe8648, soe8650, soe8751, soe8753.
Sorting bug with the database: After completing a search, if you click on any of the headers to sort the article list by Article ID, Match % or Title, the interface appears to reorder the articles, but if you click on one, instead of being shown the article with that particular title, you will actually be shown the article that would have been in that spot if you hadn't sorted.
Here is the solution that should be in there:
The user interface resets 90% of the time that the client crashes. This is probably due to the game constantly writing to the config file. If it is in the process of writing to the config file, and the client crashes (or the computer freezes), the config file becomes corupted, and the default is used upon reboot.
p.s. this is very annoying as i have a heat problem in my comp that causes it to freeze more often than not. I cant count the number of times i have had to reconfigure my UI due to it resetting
In game, please open the Holocron (CONTROL + H by default), click on the "Customer Service" button and type your question in the box called "String". Double click on the Articles listed to get the answer.
Out of game, you can go to the Station Knowledge Base. Be sure to type "Star Wars Galaxies" in your question though or you will get answers back from other SOE games like EverQuest.
In this thread, please report any problems you have getting the information you are looking for. CSRDavidF will be collecting your feedback. I also encourage you to work with your correspondents in the Professin Forums to add more details.
Thanks!
Please note, the Knowledge Base is not meant to have content spoilers, only game help.
Kevin "Q-3PO" O'Hara
SWG Community Relations Manager