Merchant Archive
Thread: Vanishing Vendors or Vendor Items
i have set up 6 vendors for my architect friend.this morning,i came back to our mall,and the mainvendor with all the deeds is not there.all other 5 vrndors r in the mall!
same with my friend,he sells weapons,and the ,melee weapon vendor is not there!i had over 15 heavy harvester in there!!! i hope the vendor will come back.is anyone else havin that problem?
pls help if u can
thx in advance
eefoo
Last night, I had successfully placed and initialized my third Vendor (Twi'lek) and put up 5 Small Corellian Houses for sale. After everything seemed to operating normally, I headed out for some surveying.
Upon returning to my house, I noticed that the vendor was in a different position than I had set him up. When I tried to use him, I got the dreaded message: "Vendor has not been initialized". I was able to re-initialize the Vendor but, the deeds I had placed for auction were gone. All said and done, I ended up removing the Vendor.
Vendor Details:
Twi'lek Male (species and name did not match any others in my house)
Located in Player City (Kor Reyes, Corellia, Flurry)
Shop is approx. 150m from suspected server boundary and 200m inside City Limits.
Not sure if this would matter but, my house is a Small Corellian (style 2).
Note: This will be my 3rd CSR ticket and all have been on my 3rd Vendor (each time has been a different species).
Just had about 200 items vanish from 2 of my vendors. A gran male and an ithorian, all of the items vanished off the gran, about 1/2 the items vanished off the ithorian. Both vendors were located in the same house
Doc Wrote
Bandola wrote:
Doc,
I see the devs have been working on vendor issues. I can't see from reading the threads that my problem has been flagged. I don't know if this is anew bug caused by fixing the old, but perhaps you can add it to the list ?
For info, I have tried logging to see if this brings back the 2 bags I lost, have not asked customer to try yet, but will ask next time we are both on together if they turned up. I entered a CSR, but don't expect to get a response for a while as they seem to be quite busy.
Here is the issuewhich I posted on this board as a new thread :
Don't know if anyone else has experienced this but it happened to me for the first time today. I put 4 bags containing harvesters on my vendor. Someone came along and bought 2 of them. He then told me that they had disappeared. I withdrew the other 2 bags to check them for the items, and they disappeared as well when i was retrieving them. I got the message: This item cannot be retrieved because it no longer exists. That's 10 Heavy Minerals gone. I then tried to retrieve another item and it worked fine (this item was not in a bag). I thought that the issue with items disappearing on the vendor had been fixed. Maybe there is a new bug making containers disappear from vendor??? Just thought I should let you all know so we can try and avoid it happening to anyone else. I put in a CSR... have no idea how long thats gonna take to get a reply. Does not seem to be the same as the disappearing items after 14 days problem. Hopefully they havent removed that one and made a new one.
The items in bags thing is definitely different. We have had that off and on for a while. They fixed it some time ago and we haven't been hearing any issues with them. Definitely let keep pursuing a CSR solution and let us know if the items return to you after a server reset.
So now the devs come back and say 'tough luck' shouldn't put things in bags. No refund.
What kind of BS is that ? I see from other threads that this has NOTHING to do with bags, others have been getting the same problem for stuff not in any kind of container (error message : this item cannot be retrived, it no longer exists). And even if it was because it was in a bag, what kind of game lets you make bags and then when you use them tells you bad luck if you lose something you put in them cause that's your own fault ? What's the freaking bag for then ?
Doc, I would really appreciate if you could take this up, too many cases of losing items and the devs couldn't give a flying **** ! If they want to ruin the game and drive people away then this is the kind of thing that will do it. I don't like to spend money time and effort in a game(not to mention the RL money I give them) only to be told 'we are not interested infixing our bugs'. I am 1.6 million credits down on this, but that's not what angers me, it is the attitude that it's my fault and not theirs.
/rant off
Just posted a new thread.. sorry.
All the items on all 4 of my vendors just went poof. Over 300 items, over 2 million creds worth gone.
- All 4 were on Chilastra in the player city of Tusken's Bane
- All were stocked after the latest vendor "fix"
- 3 of the 4 were in the same house. The 4th was in a merchant tent.
I've been selling over 30 items..(over 400k creds worth) A DAY. Is there a chance in H3LL that Ill get these back, or should I just cancel my account right now and save us all the trouble?
Rai
I have a uniquely named vendor in a tent, with a second vendor (different name) uninitialized in the same tent. I had 100 laser carbines sliced, and they were offered onto my vendor in 3 bags. Within 5 minutes, I purchased them at 1 credit per bag, and retrieved 2 of the bags. I say two of the bags, because I will not touch the third.
The first two bags both vanished, and I received a message "The item is no longer available and you have been reimbursed in the bank for the cost of sale". Meaning: 100 sliced laser carbines = 3 credits. Thanks for your support.
I am a crafter. I cannot be a crafter if my vendors do not work. I cannot trust my vendors now to do many of the deals that I do.. I am always purchasing resources and other items off of my vendor. This is, sadly, game breaking for me.
Oh i didnt see this post so i made my own, well here is what i said on it also filled in the info on the first page
1.No
2.not that i know of
3.Yes
4.Vendor is gone
I put money in it then left the house i came back about 4 min later and it was gone, i had 2 other vendors in my house and they are still there, now i can only use 2 vendors insted of 3. and the csr's are taking their sweet time helping me, its not like i have xp to gain, you know?
I have 1 vendor in particular that has disappeared on me on at least 3 occasions.
Female Twi'lek selling Meds, on Ahazi, Naboo, New Roseholme (Sorry don't know co-ords offhand)
1. No all my vendor names are different, though I have seen a few other names of other players' vendors advertised, with the same or similar names.
2. I don't know sorry.
3. Yes she is in a player city, inside a naboo medium house.
4. Yes server reset has brought her back so far.
Other relevent info: Her name still appears on the overhead map, and in the vendors section of the world map, when in an invisible state.
No one I've asked at the time has been able to see her either.
I can't remember what date it first happened. I can tell you she disappeared for the third time (that I'm aware of) tongight 16/12 from about 2 hours before serverdown whenI logged on upto the time the server went down.
I have all my other vendors in the same town, though in other buildings close by. None of them have failed to load to my knowledge.
RaiCella wrote:
Just posted a new thread.. sorry.
All the items on all 4 of my vendors just went poof. Over 300 items, over 2 million creds worth gone.
- All 4 were on Chilastra in the player city of Tusken's Bane
- All were stocked after the latest vendor "fix"
- 3 of the 4 were in the same house. The 4th was in a merchant tent.
I've been selling over 30 items..(over 400k creds worth) A DAY. Is there a chance in H3LL that Ill get these back, or should I just cancel my account right now and save us all the trouble?
Rai
Don't cancel..put in a ticket and talk to the CSR's about it. Despite what some people will tell you they are very reasonable but they have guidelines. Give them the facts and give them reasonable arguements if they don't agree with your initial request.
And reporting here does help because it may eventually help us see a pattern and that in turn may help fix the problem.
Glug wrote: I have a uniquely named vendor in a tent...
Followup:
Worked with a CSR. They could do nothing for me, as logs only show a bag on the vendor, but not it's contents. The third bag which I was afraid to retrieve, I resold for 1 credit, and had the CSR purchase and trade to me. Didn't have a problem this time. If I did, and the CSR had it poof when retreiving.. I would have still gotten nothing, as they would have never seen the contents.
So...
Be terribly careful with bags. They can be destroyed entirely, and you will only be compensated what you paid for the items. This is especially terrible when working *with* someone through your vendor.. ie: reselling items on commission, hiring out to newbie architects to build walls with your resources and offer them back in a bag for free, having someone slice your guns and offer them back at the price of slicing them...
I trained Novice Merchant last night.
I went to my city's Merchant tent (where two other vendors - not mine - are located) to place my first NPC vendor. After creating and destroying about 50 vendors in my inventory - I finally got one I could live with and dropped her in the tent. (a Rodian female).
I rotated her, initialized and paid maintanence.
I then placed about 8 items up for sale that I had on me at the time. Double click and check - everything is ok. Yay!
Went to my house to retieve more items to place for sale. Upon returning to the tent - my vendor was gone.
I waited several minutes to see if I was lagging but the other two vendors in the tent were there and working as normal. I logged off and back on. I ran outside town and back. Still no vendor. I made another vendor and placed it in my house. Then tried to make a second one just to see if it would let me and I got the message that I needed to "fire" a vendor. I submitted a ticket - but I'm at work and haven't had a chance to see if either the vendor is back or that I have an answer. (not holding my breath)
--------------------------------------------
1. Do you have multiple Vendors with the same name? - No. This was my first vendor as Novice Merchant.
2. Is your vendor to your knowledge on a server boundry.? Not that I'm aware of.
3. Is your vendor in a player city? Yes - City Name: Tempest, Planet: Dantooine, Server: Wanderhome
4. Does your vendor or items return with a server reset? Not sure yet.