Game Guides Archive

Message Edited by Treal on 05-07-2005 12:17 AM

Just making sure the Dev-team knows about this bug. Ever since i saw the new ships on the friday feature I've been wanting a Royal Guard Interceptor.

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heyward331 wrote:

thradd, i'm gonna try to get a royal guard interceptor tonight, if ya wanna tag along...we'll see if you can use the deed after i win it

consider it payment for joining my mining company *grin*

ismog

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ha! I'm a killer not a crafter my friend. And mining falls into the catagory of crafting. However, I will be more than happy to fly escort for your mining ship. Escorts get to kill things

And thank you for the offer but i'm pretty sure you have to complete this quest in order to be 'certified' to fly the RGI

What I could use some help with is the Boba Fett mission I'm on. I need to get into the warren but for some reason I lag so bad I lose my connection to SWG everythim I go in there. So if you can find a "couple of hard pipe hittin' niggaz to go in there and get medieval on their a55es" that would help out quit a bit

Response from my CSR ticket on this issue:

...Known issue...devs notified and working...should see something in-game sometime...



I'm quickly, QUICKLY growing tired of RotW.
Was kind of excited at first, got more excited the more I read, and since I'm at an 80% bug rate on my missions and quests, I'm just kind of 'done' with it all at the moment.

no word yet?

I have sent ticket after ticket. Talked to the CSRs in the live chat on the LaunchPad, and have talked with Live support on the website. When I ask to have the quest reset the bastards tell me to send a ticket. But when I send a ticket I either get a cut and paste "try this" message...even though in my reply to the last ticket I explained that I have already tried that and everything else, or I get an auto-reply about how clone armor issues are known and being worked on.

There is NO excuse why a CSR can't reset this quest for people. no excuse at all. They have the power to do it, they just choose not to.

CSRs are worthless these days. Before when quests were bugged and you sent a ticket, like with Nyms theme park, a CSR would get back to you quickly and either reset the quest or push you past the bugged part. Now they do nothing but give you the runaround treatment.

If anyone has ever worked a job where you had to watch a "Steps To Good Customer Service" training video you are already light years ahead of SOE CSRs. These people are a joke and know NOTHING about customer service.

Some people may say "Give them a chance. They are probably getting allot of tickets and complaints." bah. That is no excuse and only brings to light more problems. If the CSRs can't do their jobs, if the workload is too much for them to handle either A) hire more CSRs B) Fire the sorry excuses they already have and get some new ones who actually know a thing or two about customer service or C) Maybe SOE should make sure their products are tested and not full of bugs thus cutting down on bug reports. Duh

It seems to me that the digital download customers were dupped into beta testing RotW to make sure it is 90% bug free when the boxed version hits stores.

CSRs...all of them...need pink slips.

I am in the same boat.

I answered Weak to Ermyas question and now I have the loop of duty missions. This really sucks!!!!! If anyone finds out / gets a CSR to reset the quest let us know!

Subscribing!!!

i choose the week answer too.

after 4-5 escorts in a row iknew something must be wrong damn...

Finally heard back from CSRs about this...after the normal run around of course. The official word was "Thank you for contaction Customer Support...blah, blah,blah......at this time we have no way of resetting this quest."

I think you mean Royal Guard Tie Interceptor - well, its quest item, you must be Imperial, take missions from Kashyyyk space station, they send you to NPC on Kashyyyk, when you finish missions from them, they send you to Imp space station, do a mission for them (you get Imp logo holo) and second mission for them is to disable, capture and escort corellian corvette (much stronger then Ace one- it has primary and secondary shields). And the reward is Royal Guard Tie Interceptor.