Force Sensitive Archive
Thread: We are currently in PHASE 1 [until at least June 20th]
Rebbin
Sun Dec 19, 2004 4:49 pm
#523
My money says it wont shift till tuesdays maintenence. Hope im wrong though.
sahjhan
Sun Dec 19, 2004 5:03 pm
#524
Rebbin wrote:
My money says it wont shift till tuesdays maintenence. Hope im wrong though.
i hope u are wrong
tony1016
Sun Dec 19, 2004 5:37 pm
#525
Same thing i was thinkin rebbin , will probably shift on tues reset
PalenRusso
Sun Dec 19, 2004 11:49 pm
#526
Bad... CSR-PeterG said: farstar will be shutdowned at 8:00pm PST.. but nothing happens
Bawarr
Mon Dec 20, 2004 1:11 am
#527
Ritzuko wrote:
Hehe, just a thought and i hope to hell its not correct. This is the 6th phase to come through, That magical 6th unlock alot of us are looking for, Uh think they are stalling it cause they know that a lot of us are ready to be jedi as soon as the phase switches....
Just a thought nothing more to see here!
Roughly whati was thinking
, but i thinkits more likely that they are making all the 'slow' servers catch up so when they change all servers will be phs 2 at the same time.
PalenRusso
Mon Dec 20, 2004 3:40 am
#530
23days for Farstar.. ok, 1/2 of day for maintenance... but 22 days
may be SOE finally forgot about phases?
Corina_Deepstarr
Mon Dec 20, 2004 8:01 am
#533
Intrepid is STILL phase one.
Time for rant. TiggsI hope you read this because this is part of the reason SWG is losing customers.
1. The number one rule about customer service: DON'T JACK YOUR CUSTOMERS AROUND AND LIE TO THEM.
2. You will lose your customers if you bore them to death.
3. The debate over when the village phases is an SOE failure to communicate clearly to it's customer base.
It is very obvious that this system is not set on a seconds timer as the CS reps have claimed. When there were server resets on a daily basis the village went to phase like clock work every 22 days. Now that the daily resets have been eliminated the village is now 2 days past due. Don't hand me that garbage about the server being down for 6 hours here and there because it does not equal why the servers are over due for shift.
4. And this is to the CS rep ..(you know who you are) who said "Jedi knows patience." Jedi also knows when he or she sees incompetence. What a bunch of crap! We pay you to provide a service. What is so hard for you to understand about this? Some of us have RL activities going on and we work around what you tell us because thanks to the Devs instead of building real Jedi content the player could do at his or her own pacethey coped out and put the person going through the village on some stupid time table.
Am I am angry with youguys? You bet. You have taken a wonderful Space Opera and driven it straight into the ground with poor planning and terrible customer service. Good job! I think a cable service would get better customer service marks than SOE would get over the handling of SWG.
Good day!
Corina
Message Edited by Corina_Deepstarr on 12-20-2004 07:06 AM