Force Sensitive Archive

6 hours after i submited my ticket i got a reply from the CSR saying there was nothing he could do and to submit a damn bug report

same thing happend to me today i had my topic under im stuck- on geometry (lol) to stop from the clone armor responces i was countacted within 24 hours (not sure exact time sence i was asleep then at school all day) and csr-sarahm (naritus) said she was sorry for the inconvenience and she had logged on my character and unlocked the branch for me or something like that.....now waiting for old man

I really hope that I get a good response from our csr like some of you did. I've been waiting for about 30 hours with no response.

Message Edited by MCRP22 on 05-12-2005 09:34 PM

..im not goin outta my way to go back to the village at their convinence..when i submitted my first ticket last phase run which waz like almost ,what, 4 months ago about the same issue i get and got no response

i was gonna quit the game ...but decided i wouldnt

now this ..its almost a waste of time by all intents and purposes i should be jedi RIGHT now...sad to say some things never change

i tried live chat but that was about as helpfull as a nail in the face

posted on the tech forums and prolly got no support there as well

....

Great point rebelcrusher, why do these people stick up for these CSR's???? The fact is i shoulda been jedi like a week ago, I fully understand that every game made has problems... some more then others... some WAY MORE then others and im kool with all that.... What im NOT kool with is the LACK of communication these CSR's have with there community. I see hundreds of posts with bugs and complains and not 1 reply! Is it our fault they didnt use the 6 months they had to fix this freakin bug from last go around???? NO! Im a reasonable guy but dont treat me like im a gulible retard who's just gonna sit back and let you screw me over and over again.... All im saying is if you got problems then adress them and tell us what the hell is going on, this silent treatment just pisses people off.... We grind our asses off day after day for months and then when we finaly reach our goals we dont get the credit we diserve... and your saying we shouldnt complain????? GIVE ME A BREAK. First the CU then the rollback now this and we are just supposed to say " Oh np thats ok, dont tell us anything about what the problem is or reply to our tickets its ok we love paying you for absolutely nothing" Get real.... I hate complaining, ive never been pushed to actually post in a forum before in my life! But my goodness these peeople need to get there act together, you cant just help some people instantly and make others wait weeks thats insanely poor customer support. If you dont mind them screwing you , thats fine but dont tell me to chill.....

Bah, this post was for another thread were some jerk told me to chill, sorry guys wrong thread but the thing i said about rebel crusher still apply good post bro.

Message Edited by BigMike777211 on 05-12-2005 11:56 PM

Gunfiter, i put exactly the same as you (except is ranged speed for me) and the ticket was closed and i have two different answers. One said me that they are studying the issue and the second that is in an incorrect category

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_YakFace_ wrote:
Gunfiter, i put exactly the same as you (except is ranged speed for me) and the ticket was closed and i have two different answers. One said me that they are studying the issue and the second that is in an incorrect category

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Now FIXED by CSR-ChrisG /salute Great job!

I had mine fixed today i was impressed by the speed of the response from the crs.

raymandust