Force Sensitive Archive

Thread: Attention players stuck with Captain Sarguillo Phase 4

thecolonelcardaks
Mon Feb 14, 2005 8:41 am
#14

thanks tiggs! (i would have liked this about a week and half ago, but i understand ) Good job!



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MrTopi
Mon Feb 14, 2005 8:47 am
#15



  1. Is this a one-time help event? Looks like I missed it on Chimaera, then.

  2. Can I submit a ticket and get an appointment with a CSR?

Oh, btw if it is being fixed on next publish, I can wait ... as soon as I still have time to whack the Sith

Message Edited by MrTopi on 02-14-2005 04:50 PM



c 3 Insert signature here.
BoosCarle
Mon Feb 14, 2005 8:50 am
#16






MyT_Chicken wrote:






Rueger_Karde wrote:




MyT_Chicken wrote:




No offense, but Standing in line during Phase 4, isn't to bright of a "Fix". I'm glad the CSR's are helping the people that can't get into Phase 4, but.....forming a line....I just don't know about that one.






You know, these games get bugs. It sucks. And the devs do the best they can to fix them. Especially lately. There is a fix working internally for it, but that wasn't good enough for most people. OK, I understand that, because of the time aspect of this one. So the devs go the extra mile to make sure everyone can bypass the bug until it is fixed and people still complain.


It never ceases to amaze me.


1-star away!


*mumbles* complainers...






I'm not complaining, I stateing a fact. People are going to get killed standing in line waiting for a CSR to come "fix" them. I can see the flame threads now.....


But hey, I don't really care, I did the healing quest. So if you don't care about getting gimped by 15 Sith Thugs/pirates, then....whatever.

Message Edited by MyT_Chicken on 02-14-2005 07:39 AM





Actually this did make me chuckle, I understand where this guy was coming from....


Had images of ppl standing in line and being aggroed by thugs, dying then when they clone having to go to the end of the line...lol


Sorry but I guess its just my sick and twisted mind, but I thought it funny. Big up to the Devs for sorting it though!!


Regards
Eclipso25
Mon Feb 14, 2005 8:50 am
#17

How do you make a csr ticket? And any1 know when CSR will be on tempest?



Eclipso

EoF
Mongooch
Mon Feb 14, 2005 8:52 am
#18

Humm...petition the call system. I've never heard of that one. How is that done?
Eclipso25
Mon Feb 14, 2005 8:58 am
#19

yeah, I have no idea what he is talking about



Eclipso

EoF
Sutarion
Mon Feb 14, 2005 9:03 am
#20






Eclipso25 wrote:

yeah, I have no idea what he is talking about






The he you refer to is a she, and that she is referring to the ticket system.

Boatsheets
Mon Feb 14, 2005 9:07 am
#21


Eclipso25 wrote:
How do you make a csr ticket? And any1 know when CSR will be on tempest?





Click the little hand icon to open the holocron... click the customer service button... click on the knowledgebase icon and do a search for anything (for example "village")...click on one of the answers that pops up (scroll to the bottom of one of the answers)... then a button will appear that says Submit a ticket. click that and follow the steps.

Message Edited by Boatsheets on 02-14-2005 09:08 AM





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Spinnthrift
Mon Feb 14, 2005 9:09 am
#22

For those unlocking Ranged Speed as we took melee defense last time, why are we unable to get the phase 4 reward (aurelian statue piece 1 of 4).


For those who unlocked melee defense first time round knowing we could get ranged speed and the reward along with it now can't.


Any solutions on the horizon?



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Worthless1
Mon Feb 14, 2005 9:17 am
#23

Iknow this is temp fix butit might beuncompletable for ppl who have limited time to play. I have to see IFa dev is on just to finish it. I guess I should call in sick fromjob and stop taking care of my daughter in hopes to completingthis.



"Every Jedi has a semi-retarded clone. Which are you?"

Crimsonsplat
Mon Feb 14, 2005 9:26 am
#24

Anyone complaining despite SOE going the extra mile on this one should not be allowed to unlock Jedi. They lack patience.

I suppose they never had to jerry-rig anything in their lives, but always were handed the perfect solultion every time. Probably by their over-indulgent parents.

Scoooter
Mon Feb 14, 2005 9:28 am
#25






Worthless1 wrote:

Iknow this is temp fix butit might beuncompletable for ppl who have limited time to play. I have to see IFa dev is on just to finish it. I guess I should call in sick fromjob and stop taking care of my daughter in hopes to completingthis.







Actually yesterday on Valcyn the CSR was on 3 times in a 7 hour period last night that I saw alone, at the village each time for an hour.



You could do one of two things


1) open up a ticket stating they times you will be on and if the CSR can be available to fix you.


2) In the CS forum there is a list of CSR assignments. Put him/her on your friends list and when you see him/her on send them a tell asking what times he/she plans to be at the village adn tell him/her your time prediciment. Be nice though a CSR that is treated with respect is more helpful.






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pippi2j
Mon Feb 14, 2005 9:31 am
#26

WOOHOO!!! I knew our time would come!!



Thank you Tiggs!!



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