Force Sensitive Archive

Thread: This phase 4 quest bug may be the end of my SWG playin

Strikah
Fri Feb 11, 2005 6:56 pm
#1


Im getting really pissed of about the way they're handling this problem !


The ranged speed from the captain would be my last unlock, but as many others its bugged for me. I currently have Prowess 4044 and Reflexes 4400 and i finnished grinding in all the xp for all 6 trees about 4 weeks ago. so i have all the xp i need and only one tree left in prowess to choose from, which i cant unlock becuase its bugged. and start getting xp to fill another tree infor example reflexesisjust not something i want to do.


And i read in another tread that someone asked if a free unlock was possible because of the bugged quest, and the answer that guy got was that would be unfair to the other players....... now, someone tell me how friggin unfair it is we cant eventake the quest !!


And ppl keep saying it will be fixed, but after today i totaly lost hope.. sent in a new ticket with some question, and the answer just freaked me out..


The thing that buggs me the most is what they answered to my question what would happen if the phase shifts before the quest is fixed..

"Development: if this occurs, I regret that the player have to wait untill the next phase 4 shift comes to the village"

now thats just stupid !!



Here u got some screens of the complete ticket :


http://edr.mine.nu/swg_screens/


Message Edited by Strikah on 02-12-2005 03:02 AM

tcatchev
Fri Feb 11, 2005 7:25 pm
#2

Whoa, whoa, whoa...so if it isn't fixed by the time this phase ends we have to wait for it to come around again?



---=== Tcatchev ===---
gera
Fri Feb 11, 2005 7:31 pm
#3

and I'm gonnaslay my children if government does not give me a Lightsaber replica...





Armor removed from Jedi so they can be kited 'as designed' - Blixtev

Strikah
Fri Feb 11, 2005 7:35 pm
#4






tcatchev wrote:
Whoa, whoa, whoa...so if it isn't fixed by the time this phase ends we have to wait for it to come around again?





yes.. thats the deal.. and u saw what the csr wrote right ??

"unfortuanely, in game support is unable to assist our customers with this issue at this time"

so that probably mean they aint doinsh*t to fix it..



Yaanos
Fri Feb 11, 2005 8:24 pm
#5


This is complete rubbish. SOE if you don't figure out how to fix the bug withing the 3 weeks that a phase runs for then you all seriously need some lessons in resource management.


As for making people wait another 12 weeks for phase 4 because of a bug you messed up on, well you can kiss my two yearly subscriptions good-bye.


We all know that every CSR has the ability to unlockany skillbranch for an individual player. If you can't be bothered to fix this bug by the end of the 3 weeks, i suggest you at least have the courtesy to give all the players involved the choice to unlock either ranged speed or melee defence.


With all these changes being made lately i was begining to regain my faith in SOE. Lets hope its not all a facade to stall us all from cancelling our accounts.


This simply will not do.

Message Edited by Yaanos on 02-12-2005 03:26 AM




Yannos
Chimaera - Director of absolutely nothing (and proud of it)

Don't eat yellow snow for thou will regret it and probably be very ill

Strikah
Fri Feb 11, 2005 9:12 pm
#6






Yaanos wrote:


This is complete rubbish. SOE if you don't figure out how to fix the bug withing the 3 weeks that a phase runs for then you all seriously need some lessons in resource management.


As for making people wait another 12 weeks for phase 4 because of a bug you messed up on, well you can kiss my two yearly subscriptions good-bye.


We all know that every CSR has the ability to unlockany skillbranch for an individual player. If you can't be bothered to fix this bug by the end of the 3 weeks, i suggest you at least have the courtesy to give all the players involved the choice to unlock either ranged speed or melee defence.


With all these changes being made lately i was begining to regain my faith in SOE. Lets hope its not all a facade to stall us all from cancelling our accounts.


This simply will not do.

Message Edited by Yaanos on 02-12-2005 03:26 AM





well said !
R2Chief2
Fri Feb 11, 2005 9:41 pm
#7



Yaanos wrote:
This is complete rubbish. SOE if you don't figure out how to fix the bug withing the 3 weeks that a phase runs for then you all seriously need some lessons in resource management.
As for making people wait another 12 weeks for phase 4 because of a bug you messed up on, well you can kiss my two yearly subscriptions good-bye.
We all know that every CSR has the ability to unlock any skill branch for an individual player. If you can't be bothered to fix this bug by the end of the 3 weeks, i suggest you at least have the courtesy to give all the players involved the choice to unlock either ranged speed or melee defence.
With all these changes being made lately i was begining to regain my faith in SOE. Lets hope its not all a facade to stall us all from cancelling our accounts.
This simply will not do.

Message Edited by Yaanos on 02-12-2005 03:26 AM





hear hear
Firangel4
Fri Feb 11, 2005 10:02 pm
#8

Thats a load of crap. They give us a Free Unlock for Beta Testing a fooked village or lose money simple as that. Its our money and i demand we be given our Branch or our 15 dollars back for wasting 3 weeks in a Bugged Phase.



_____________________________________________________
dOcibWaffed
Defender of the light and Protector of Love to make the worlda safer place.
Pre-Nge Jedi239818 Deaths and not one kill..
_____________________________________________________
Strikah
Fri Feb 11, 2005 10:10 pm
#9






Firangel4 wrote:

Thats a load of crap. They give us a Free Unlock for Beta Testing a fooked village or lose money simple as that. Its our money and i demand we be given our Branch or our 15 dollars back for wasting 3 weeks in a Bugged Phase.




/agree

MadcowwithSARS
Sat Feb 12, 2005 2:52 am
#10






Cebre_Opasloa wrote:





wparson wrote:





Firangel4 wrote:

Thats a load of crap. They give us a Free Unlock for Beta Testing a fooked village or lose money simple as that. Its our money and i demand we be given our Branch or our 15 dollars back for wasting 3 weeks in a Bugged Phase.





I feel I have been ripped off my subscription fee since Phase 3 ended. Nevermind the countless hoursinvested to get to this point. I will not be back if this issue is not rectified by phase shift. This will not only effect me but every friend I have made over the last 7 months that I will have to explain why I am leaving. I have had these explanations given to me but I have held on. How much abuse will this customer base take?



/sign







THIS Phase 4 is the first opportunity for this problem to arise since it's only the second Phase 4 on Live... There's no guarantee that they can track it down that quickly even if everyone worked on it to the exclusion of everything else.


So you (and me and many other people) have to wait a little longer for Jedi? The Jedi grind is even worse than the Village grind... To be quite honest, if you can't stand waiting to unlock, then you really lack the patience to do Jedi in the first place. Why not give up now and save the forums the bandwidrh of the "I want it now" whine, and the game server the lag of dealing with your toon?


Bugs are a part of ANY program, and the more complex the more bugs that arise. Especially when you consider how much this game changes on a month to month basis it's amazing there aren't more bugs than there are...


You'll get your Jedi, relax and take a chill-pill...







Well if they have this problem on the second phase 4 , whos to say it wont be there the 3rd or 4th? Using that rational does not cut it, the system was on test center, they could easily do each phase once a week to test its compatability, then start over to see if quests conflicted or bugged the appropriate quests the next time around.



Also for some reason it wont let me file a CSR ticket, the tab to file a ticket is not present in the customer service screen, All i have is file a bug and report harassment. I tried to put SOE in the name varification for harrassment but it wouldnt accept it, immagine that.




"No botha de' Jabba"


- Cant Wait till Grumpy People Quit I Like NGE

Carp-L Tunnel (Former MWS/MM/MA now Master gimp)
Dahia
Sat Feb 12, 2005 5:08 am
#11



Cebre_Opasloa wrote:


wparson wrote:

Firangel4 wrote:
Thats a load of crap. They give us a Free Unlock for Beta Testing a fooked village or lose money simple as that. Its our money and i demand we be given our Branch or our 15 dollars back for wasting 3 weeks in a Bugged Phase.

I feel I have been ripped off my subscription fee since Phase 3 ended. Nevermind the countless hours invested to get to this point. I will not be back if this issue is not rectified by phase shift. This will not only effect me but every friend I have made over the last 7 months that I will have to explain why I am leaving. I have had these explanations given to me but I have held on. How much abuse will this customer base take?

/sign




THIS Phase 4 is the first opportunity for this problem to arise since it's only the second Phase 4 on Live... There's no guarantee that they can track it down that quickly even if everyone worked on it to the exclusion of everything else.
So you (and me and many other people) have to wait a little longer for Jedi? The Jedi grind is even worse than the Village grind... To be quite honest, if you can't stand waiting to unlock, then you really lack the patience to do Jedi in the first place. Why not give up now and save the forums the bandwidrh of the "I want it now" whine, and the game server the lag of dealing with your toon?
Bugs are a part of ANY program, and the more complex the more bugs that arise. Especially when you consider how much this game changes on a month to month basis it's amazing there aren't more bugs than there are...
You'll get your Jedi, relax and take a chill-pill...






I pay for a game, then it is bugged, then they fix it.
Then when they cant fix it and others get a benefit and I get a disadvantage then I (as a player and a customer and payer of 15 dollars a month) need a substitute

If I see players getiing jedi in 6 months, cause the exploits they use and I am not jedi in 1 year, while the exploit has been reported MANY times, cause of a bug the company cant fix in time, then I am entitled in a substitueted.

As the CSR said to me : We cant help you with a free unlock, cause that is giving you an advantage above others.
What if i place this in court ? the judge would say that i am right, SOE produce a bug and players get a disadvantage and others don't.
wparson
Sat Feb 12, 2005 1:19 pm
#12





Firangel4 wrote:

Thats a load of crap. They give us a Free Unlock for Beta Testing a fooked village or lose money simple as that. Its our money and i demand we be given our Branch or our 15 dollars back for wasting 3 weeks in a Bugged Phase.





I feel I have been ripped off my subscription fee since Phase 3 ended. Nevermind the countless hoursinvested to get to this point. I will not be back if this issue is not rectified by phase shift. This will not only effect me but every friend I have made over the last 7 months that I will have to explain why I am leaving. I have had these explanations given to me but I have held on. How much abuse will this customer base take?



/sign




Minguss - Elder Jedi (pre-cu), pub 8 master WS
John-Moses Browning - Respec AFK BH
Bulletproof Kevlar - RIS certified 12point Munitions
Please drop off all winning onany vendor -2375, 2464 Imperial Outpost, Talus.
Cebre_Opasloa
Sat Feb 12, 2005 1:33 pm
#13






wparson wrote:





Firangel4 wrote:

Thats a load of crap. They give us a Free Unlock for Beta Testing a fooked village or lose money simple as that. Its our money and i demand we be given our Branch or our 15 dollars back for wasting 3 weeks in a Bugged Phase.





I feel I have been ripped off my subscription fee since Phase 3 ended. Nevermind the countless hoursinvested to get to this point. I will not be back if this issue is not rectified by phase shift. This will not only effect me but every friend I have made over the last 7 months that I will have to explain why I am leaving. I have had these explanations given to me but I have held on. How much abuse will this customer base take?



/sign







THIS Phase 4 is the first opportunity for this problem to arise since it's only the second Phase 4 on Live... There's no guarantee that they can track it down that quickly even if everyone worked on it to the exclusion of everything else.


So you (and me and many other people) have to wait a little longer for Jedi? The Jedi grind is even worse than the Village grind... To be quite honest, if you can't stand waiting to unlock, then you really lack the patience to do Jedi in the first place. Why not give up now and save the forums the bandwidrh of the "I want it now" whine, and the game server the lag of dealing with your toon?


Bugs are a part of ANY program, and the more complex the more bugs that arise. Especially when you consider how much this game changes on a month to month basis it's amazing there aren't more bugs than there are...


You'll get your Jedi, relax and take a chill-pill...




Every time you renew your SWG account, a kitten is born. Please, SWG Players, the world needs more cute little kittens to love...

main () { postcount++; }

Peace is a lie, there is only passion.
Through passion, I gain strength.
Through strength, I gain power.
Through power, I gain victory.
Through victory, my chains are broken.
The Force shall free me.
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