Droid Engineer Archive

Thread: Annoying Customers

JavelinCatcher
Thu Feb 03, 2005 2:23 pm
#1






Corran950 wrote:



get to coronet and traded the guy the droid and a crate of 2 4 charge batteries. then set back to watch him program his droid, ahh vengeance is sweet. After thinking about it I wish I put a stupid chip in instead.


If any one else as any good stories please post them, I have read stories from a couple other fourms and they had some entertaining posts.





I think the irony is in when the customer went to go program the droid in order to name it. Because it was a surgical droid, it may take a while for him to figure out that it can't have a "special" name.


Good story, nice punchline.




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Kaasi
Thu Feb 03, 2005 4:28 pm
#2

Wow, no offense but thats a pretty crappy way to treat your customers. If you dont want to bothered by them explicitely tell them when it should be ready.




Master Droid Engineer, Master Artisan, Master Buffer

themester
Thu Feb 03, 2005 4:33 pm
#3






Kaasi wrote:
Wow, no offense but thats a pretty crappy way to treat your customers. If you dont want to bothered by them explicitely tell them when it should be ready.





there is a 363 post thread full of them, just READING them drives me insane, its on the mercant forum.



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Crustyfur
Thu Feb 03, 2005 5:14 pm
#4






Kaasi wrote:
Wow, no offense but thats a pretty crappy way to treat your customers. If you dont want to bothered by them explicitely tell them when it should be ready.






Are you a DE? If you then you will understand how many sub components some of these things have and if you dont have the parts pre 'cooked' you end up hand crafting 15+ components for 1 Droid. With an impatient person sending you tells every 2 minutes.


Even if you tell some people when it will be done they still badger you for hours before you said it would be ready.


The new craze I have is:


- Customer price checks custom droid.


- I give price and they order custom driod.


- Make droid and mail customer it's ready with WP to collect.


- Customer mails back something like "I am poor now since you took so long(2 Hours)to build it, can i have it for free or x credits(normal about 1/4 or original quote)."


Had about 4 this week already.





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Corran950
Thu Feb 03, 2005 5:57 pm
#5






Kaasi wrote:
Wow, no offense but thats a pretty crappy way to treat your customers. If you dont want to bothered by them explicitely tell them when it should be ready.






like Krustyfur said above it take several parts that some require crafted parts as well on most of the higher teir droids. I keep all the most commonly used parts on me in factory crates and the ones used on certine droids i make on the spot when needed.


Ihave 4 crafting tools on me as well so when someone orders a droid i have 3 tools working on parts, and the 4th ready for the parts when they are done. so a normal r2 droid takes me about 5 mins baring any crit fails. the guy was very impasient with me sending tells every 2 mins asking if his droid was done when i told him i had to run home for the parts to finish his droid.


I dont have a problem someone bothering me with a droid questions and or build requests, its those that ask when it will be done and you tell them how long it will take and they still ask you every 2 min. if its done.




Corran Tristen
Master Artisan - Master Droid Engineer - Master Carbineer - Rebel Pilot 4/4/4/3
Corran DroidWorks {CDW} Reopening Soon (TM)
"If you take sexual advantage of her, you're going to burn in a very special level of hell. A level they reserve for child molesters and people who talk at the theater." Book - Firefly
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Drashk
Thu Feb 03, 2005 6:13 pm
#6

Ya know....This is the same kind of commentary that you get when you try to go on a road trip with a child.


Are we there yet?


This mentality is the reason that many Artisans do not take same day custom orders.





Making SWG more Star Warsy. One droid at a time.
Lycids
Thu Feb 03, 2005 7:36 pm
#7

Thats not too bad really. Next time just give them a ETA for delivery. I always say one hour and i will mail you the WP pick up when ready. Now for some real annoying, weird, just wish you could reach thru the monitor and choke some one tells and questions,try being a Master WS!




Lycids Thorn
Retired Jedi Knight
Dark Troll Master

Corran950
Fri Feb 04, 2005 1:34 am
#8



The other day I was traveling around and took the shuttle from my town to Coronet starport, before I finish loading in a hear a tell.





  • random guy: hey could you make me a medical droid.


  • me: sure any chassis preference?


  • random guy: a medical droid, whatever is best.


  • me: surgical droid ok for you?


  • random guy: sure.

I begin crafting, and he starts doing what looks like a caffeine induced seizure with this mouse.



2 minutes later




  • random guy: you done yet?


  • me: no, but almost done.


  • random guy: ok cool (continues seizure)


  • me: shoot I'm out of memory modules.


  • random guy: where you get those from.


  • me: factory runs. I got more at home, I be right back.


  • random guy: ok, ill wait outside starport


  • me: ok

shuttle takes off he walks off I get a ticket back to town (this is when there was 5 min. shuttles)



load into town




  • random guy: hey you got my droid done yet


  • me: no I just got to my city heading to my house for parts.


  • random guy: ok


get to house get crate and start finishing the droid




  • random guy: hey is my droid done yet


  • me: almost its cooking now


  • random guy: aright I'm still at starport


grab sarcastic chip and put it in droid for the added bonus freebie I'm sure he will enjoy.




  • me: ok I'm heading back to coronet


  • random guy: sweet, I will be out front of starport.


get to coronet and traded the guy the droid and a crate of 2 4 charge batteries. then set back to watch him program his droid, ahh vengeance is sweet. After thinking about it I wish I put a stupid chip in instead.


If any one else as any good stories please post them, I have read stories from a couple other fourms and they had some entertaining posts.

Message Edited by Corran950 on 02-03-2005 12:41 PM



Corran Tristen
Master Artisan - Master Droid Engineer - Master Carbineer - Rebel Pilot 4/4/4/3
Corran DroidWorks {CDW} Reopening Soon (TM)
"If you take sexual advantage of her, you're going to burn in a very special level of hell. A level they reserve for child molesters and people who talk at the theater." Book - Firefly
- Help Control The Jedi Population, Have Your Jedi Spade Or Neutered.
FIREFLY SEASON 2: help transmit the signal



e6alfa
Fri Feb 04, 2005 1:43 am
#9

Ahh, annoying droid personality chips. One of the advantages of being a MDE.


I wonder how long he'll keep that droid. lol




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1StarNinja
Fri Feb 04, 2005 5:04 pm
#10

Dude: /yell I need a droid!

Me: what kind of droid do you need?

Dude: I dont' know what kind of droids do you have?

Me: I have alot of different droids for different things. What profession are you?

Dude: I just need a droid

Dude: /yell I need a Droid

Me: What do you want it to do?

Dude: I want one of those droids like R2D2. Something big enough to put a couple midgets in it.



At this point I was just dying from laughter and left.




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Lycids
Fri Feb 04, 2005 8:52 pm
#11






1StarNinja wrote:

Dude: /yell I need a droid!

Me: what kind of droid do you need?

Dude: I dont' know what kind of droids do you have?

Me: I have alot of different droids for different things. What profession are you?

Dude: I just need a droid

Dude: /yell I need a Droid

Me: What do you want it to do?

Dude: I want one of those droids like R2D2. Something big enough to put a couple midgets in it.



At this point I was just dying from laughter and left.







ROFL. That last tell would have caught me off guard as well. What a freak.




Lycids Thorn
Retired Jedi Knight
Dark Troll Master

Dariane_Kamutsovy
Sat Feb 05, 2005 11:07 am
#12






The new craze I have is:

- Customer price checks custom droid.


- I give price and they order custom driod.


- Make droid and mail customer it's ready with WP to collect.


- Customer mails back something like "I am poor now since you took so long(2 Hours)to build it, can i have it for free or x credits(normal about 1/4 or original quote)."


Had about 4 this week already.




Hmmm... Then you definately don't know how to treat customers.


The way I work:



  • Ihave several of the base components ready in crate *no handcrafting needed*, like brains,sensor packages, motivy systems, whatever

  • also a numer of crates with modules: combat, l6 data, l6 medical, l4 items, effects, harvesting, merchant

  • armor modules l4/l6

  • chassis (r2,r3,protocol,le, surgical)

Then if they need something special I will tell them the prices, when it will be ready i will contact them.


Most of the time I can make any custom droid within an hour. Keeps customer happy and works great in number of sales.


When i notice i run out of certain components, i fill up my factories.


Feyrwarl
Tue Feb 08, 2005 4:49 am
#13

Yah, its a lot easier to keep customers happy with all the parts on hand. I don't touch a memory module or GP electronics module unless I'm standing next to my factory. If I'm away from the shop, I like to keep a bag full of chassis and every component. Then, any custom order tell (which can be expected immediately landing on any planet) can be filled in a maximum of three crafting stages (two sockets and the final build). Nothing brightens the day of a customer like a 5 minute custom order, and it helps build a good reputation. Word of mouth is my sole means of advertisement, and this method of filling orders ensures a good reputation.


Gotta love the droid illiterate masses out there though... gives the opportunity to drop a little knowledge on'em.


Hmm... I think it might be a good idea to put droid instructionsin an item's sales description. Drop it on your vendor, price it at 9999999 credits... then any dumb questions, you can just direct them to your vendor. Then you get Merchant XP while you're at it! You could even copy and paste it right out of the DE Forums!


Feyrwarl Hesse

Master DE, Master Artisan
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