Doctor Archive
Thread: Sales etiquette?
MyT_Chicken wrote:
Nornerator wrote:
Yes, and its different if it was just one, but he bought a total of 15 sets, which in my opinion is taking advantage of a person who keeps the prices the lowest on the server.
Its seems similar to people to commit insurance fraud, they take advantage of the insurance companies, and the end result is the customer has to pay more because of a few people.
He has every right to not return those items, but I do not to be doing business with someone that will take advantage of someone at any oppurtunity that they can.
If you go to a store, you buy a $40 Item, you hand the man a $100 bill to pay, and he hands you back a $20, a $50, and a $20, is that the stores mistake, and you get to keep the extra $30, or do you inform him of the mistake?
Hey, Your gonna do what your gonna do.
In my opinion it's your fault regardless if he bought 3 or 300. You priced them wrong, your at fault, and honestly, I don't know why you posted here if your not going to listen because you made your mind up before you even posted. So why even ask what you should do or not do.
You messed up, not him. Maybe he thought you had a special going on or something. Maybe he knew what the price should have been. Frankly it doesn't matter. You screwed up, not him. And if I was in his shoes, I would have bought every single one that I could afford, then I would have asked my friends for money, and bought more. And *maybe* if I was in a good mood I would have sold them back to you at double what I paid for them.
You are in charge of the vendor, it's your fault, point blank, end of story. He isn't taking advantage of you, you are taking advantage of him by even emailing him and saying "I'm sorry I screwed up can I have my buffs back".
That's the point of the matter. Anything else is just an excuse, and I seriously hope that you don't pull this on all your customers, because I'm not even a customer of yours and I'm getting pissed just tring to make you understand you screwed up and to leave it at that.
And to answer your question about the money. Me personally I would just correct the problem, because I'm not an @$$ like that. If the clerk gives me more then I am due, say "hey this is to much"...fix the problem, end of story. But when the story has an item labeledfor 20 dolars and I get to the register and I owe 70 dollars. I'm gonna pay 20 dollars, and if they have a problem with thatI'm not paying for it and the manager can deal with it from there.
I've had my disagreements with MyT_Chicken in the past, 
, however in this case he's 100% right.
You said:
Yes, and its different if it was just one, but he bought a total of 15 sets, which in my opinion is taking advantage of a person who keeps the prices the lowest on the server.
Its seems similar to people to commit insurance fraud, they take advantage of the insurance companies, and the end result is the customer has to pay more because of a few people.
He has every right to not return those items, but I do not to be doing business with someone that will take advantage of someone at any oppurtunity that they can.
If you go to a store, you buy a $40 Item, you hand the man a $100 bill to pay, and he hands you back a $20, a $50, and a $20, is that the stores mistake, and you get to keep the extra $30, or do you inform him of the mistake?
You're analogiesaren't quite correct in thiscase.The correct analogy would be such:
You're at work and you frequent a vending machine on a regular basis. You notice the usual price for a Coke is $1.00, however today you discover the price is $.50 cents! You're a bit curious as to why the price of a Coke is 1/2 price, however you realize this is an unattended machine, and it took a conscious effort on the part of the proprietor and/or his representative to change the price. You input your money, obtain the product, and receive change back.
As it's the end of the day, youpurchase 12 more for the drive home...
Later,the Coke distributor sends out a"polite" blanket message saying they made a mistake on the soda machine and asked everyone who purchased the product at said price to please mail in the correct amount.
Some customers, out of a sense of fairness, agree to this and send in the money. Others, for whatever reason, don't send in the money.
The Coke vendor notes those who send in the returns, and somehow program their machine to refuse the money of those customers who didn't send the cash back...
So this isn't a face to face mistake, this is a setting a price on a machine.
You can, of course, attempt to recover your losses, however if you're asking for a full price reimbursement, then shame on you. At best you should notify him that you're aware of your mistake, and would hope for some money back, but in recognition of your mistake you should attempt to assume some responsibility on your part and ask for only 1/2 back, or compensate him in some other way...
TarMangani wrote:
I've had my disagreements with MyT_Chicken in the past,
This thread however is a disagreement. Well from a certain point of view maybe...
MyT_Chicken wrote:
TarMangani wrote:
I've had my disagreements with MyT_Chicken in the past,
No disagreements just different points of view.
.
I don't think that's what people were saying at all. They were saying, if nothing else, just be mindful in the future what you set your prices at. The burden of accurate pricing is on the merchant, not the buyer. If I make a mistake in pricing on a product, and it's bought, I don't feel taken advantage of, because it was my error.
Nornerator wrote:
I decided to just inform him that he lucked out, I however will be raising prices because as I can see almost everybody here has stated that its ok to take advantage of a situation/person. The packs will now be priced at competetors prices, 140k rather than 100k. I suppose my prices needed to be raised anyways, Im down to my last 120k of avian only enough to make 1000 more sets, and when you sell 20-50sets a day 1000 sets isn't going to last long.
Jittaba wrote:
Just curious, are we playing a game, or are we trying to simulate our real life in the game?
We're playing a game. However the poster of this thread presented to the forums a question of ethics and etiquette. As there is no true premise about how to handle that situation within literature or the Star Wars movies, we are drawing upon r/l experiences in order to try and answer the question...
Well, from a certain point of view anyway...
Jittaba wrote:
Just curious, are we playing a game, or are we trying to simulate our real life in the game?
We're playing a game. However, when faced with an ethical dilemma, a person uses their own personalmoral standard(real life)to resolve the issue their way. I don't think you will argue that, inevitably, your true character as a person is expressed through your character in the game. Some more than others.
DarthMarksman wrote:
We're playing a game. However, when faced with an ethical dilemma, a person uses their own personalmoral standard(real life)to resolve the issue their way. I don't think you will argue that, inevitably, your true character as a person is expressed through your character in the game. Some more than others.