Development Cycle Archive
Thread: Community Relations Follow-up
Have you tried deleting the secondary account you get with achieving Padawan, THEN trying to drop Padawan?
KStarfire wrote:
And for the record i already submitted 3
Loot nofitications, droid/pets not being called from the toolbar, and unable to drop Padawan status.
KStarfire
/hi5 KStarfire
KStarfire wrote:
And for the record i already submitted 3
Loot nofitications, droid/pets not being called from the toolbar, and unable to drop Padawan status.
KStarfire
....you're a machine.
/bow
Respectfully,
DeQuosaek wrote:
The only problem I see with doing that is that it would just become the General Discussion forum by default, much like the Game Guides forum has become. I'm pretty sure that's why the Core Systems forum wasn't put on the front page to begin with.
Leana_Txorana wrote:
Hmmmm... every hear about the Core Systems board. If fact all of these fit quite will in this forum
The one great idea I saw was move the Core Systems out of professions. Many people (see above) dont seem to know about it so they post in the first forum they see. Move Core Systems to the main forum listing.
It was on the front page to begin with, as a general discussion forum, same as any other gaming community forum has... but because of this game's issues and negative feedback, they took it, renamed it to core systems, and burried it in the Professions forums. I'm all for putting it back where it started, where it works for other games, and respecting the newly reinforced dev team's efforts to fix the game, and continue to provide fair and balanced feedback.
However our new Relations personage says they will not put it back, but do recognize that we have a gap in our communication feedback mechanism by only really providingprofessions forums. We'll just give them a few minutes reasonable time to think upalternatives to close the gap, and be patient fora few minutes reasonable time while we wait. 
KStarfire wrote:
And for the record i already submitted 3
Loot nofitications, droid/pets not being called from the toolbar, and unable to drop Padawan status.
KStarfire
Leana_Txorana wrote:if you are going to have a policy of deleting posts you deem "flaming" as opposed to "constructive criticism" you are implementing a very subjective policy.============================================It is not only and in most cases rarely the original poster that gets a thread deleted. It is very likely a general direction by many replies or even a couple of truely horrible posts. The moderator has been very upfront, if you get a post deleted, PM them for an explainatin.
Welcome to the world of the internets.
Any policy that refers to things like "constructive criticism" and "flaming" is by definition subjective. There's no litmus test, it's all about context.Personally, I think the boards could do with a bit more moderation. As long as it's not heavy-handed- and I would note that several fairly nasty screeds in this very thread still exist- I think it can be nothing but positive.
Calandryll_SOE wrote:
BleuDestiny wrote:
Calandryll_SOE wrote:It's funny, because I thought about creating two separate posts and splitting that out. But, I decided to keep it all in one thread because it is so tightly connected to many of the other initiatives. Stricter moderation will make the boards a better place to visit and interact. It's not about bashing players at all. Fact is, the vast majority of players will never get a mark on their account for message board conduct. But it only takes a tiny minority of problem posters to ruin a thread or make it more difficult for us to find useful information.
In my original introduction post, I promised players an update about the upcoming community relations initiatives. To leave a new moderation policy (a critical component of expanding and improving communication) out of that follow-up would have broken that promise. I fully expected some players to bristle at the new policy and I am here to explain it. So sure I could have just posted about the stuff that I knew wouldn't cause any controversy and then hide the controversial stuff, but I prefer being upfront and puttng out the entire plan. Again, to do anything less would be doing you a disservice.
As far as the message boards go, as I said in my original post this is not a closed issue. In fact as I was typing this, Thunderheart came into my office and we discussed it a bit. We agree there are holes in the message board set up but we also feel that a General Discussions forum is not the solution to filling those holes at this time.
I'm not sure I see the humor at present. But I appreciate that someone's considering the inadequate nature of the forums as a feedback mechanism. I also can't help but recall that burrying the general forums into the profession's core system category was a purposeful act and not a simple oversight.
Thank you though for considering the gap in the structure.
Unfortunately, putting the Core Systems forum in the main section of the boards would lead to the same problem as opening a General Discussion forum. At the same time, we certainly don't want to make it difficult for players to find where to post. I expect this will be a pretty big topic of discussion again at our Community Relations meeting.
Oh and just to be clear, funny as in "coincidence", not funny as in "ha ha". I tend to post with a fairly conversational voice. I'd hate to have to stop that because my choice of words gets used against me.
Message Edited by Calandryll_SOE on 01-11-2005 02:48 PM
Yes, people will try to use your choice of words against you. I would recommend simply not letting them, and pointing out, as you have done, that any reasonable person reading your post would know that you weren't referring to humor.
It's exactly this sort of thing that leads to the devs pulling away from the forums; the more people pull little semantic stunts to get some sort of point across while impugning someone, the less the devs will be likely to want to post. Then of course, the people who want to rant can rant about the lack of communication until the devs start trying to communicate again, when the vicious cycle can begin anew.
I say keep your conversational tone.
TheRealTK421 wrote:/bow
JimerLins wrote:
I'll chip in here- the profession and correspondent forums are more focused and provide a place where specific issues can be discussed, and not a lot of pie in the sky.
Actually...we do both, sorta. Details and 'pie in the sky' stuff can all be fair game. It's all good. What matters more is managing expectations so that they stay realistic.
I've posted my share of "wouldn't this be cool" threads, but I know that there's about a snowball's chance in (insert your favorite hot place here) they'll make it into the game in any form as my idea.
Don't be so sure...it depends on the idea, how well it's 'sold' and whether or not it might have any 'juice' behind it from other players.
If you use any of the new Droid feature (from the 2nd DE revamp) like a Harvest module, Bomb droid or Entertainer droid and others...you're using some idea that was (very likely) put up by someone just like you.
Respectfully,
Yes, that makes sense. I mostly meant that I could see where Calandryll was coming from; a "general idea" forum would suffer from lack of focus, and not be useful simply because it would be too much. There's so many good ideas.
And I'm with you on managing expectations. That's the most important part of any large software development effort, and may be a major reason behind the perceived lack of communication people decry- perhaps it's considered better to set no expectations than to set ones that might not be met. Obviously that hasn't worked, and we're seeing changes to the communication to address that.
Edit: Corrected spelling of "Calandryll".
Message Edited by JimerLins on 01-11-2005 04:17 PM
Calandryll_SOE wrote:
Leana_Txorana wrote:if you are going to have a policy of deleting posts you deem "flaming" as opposed to "constructive criticism" you are implementing a very subjective policy.============================================It is not only and in most cases rarely the original poster that gets a thread deleted. It is very likely a general direction by many replies or even a couple of truely horrible posts. The moderator has been very upfront, if you get a post deleted, PM them for an explainatin.
That's true. Moderation by its very nature is subjective. Once you get past the obvious stuff like foul language, racial slurs, etc. the rest falls to the judgement of the moderators to decide if a post breaks our ToS. One thing to keep in mind is that TH does read through the removed posts (they go to a board that we can read) and I am going to start looking at them as well. While moderation is subjective there are ways we can create a good level of consistency.
Consistency is needed greatly when it comes to the use of the moderators powers.
While one member (me) can receive a perma ban from the forums with no prior suspensions (my post that got me banned was a flame, no foul language or anything terribly inappropriate), others after 3 warnings and a suspension only receive another 2 week suspension, uh what gives?
There has to be some level of accountability here, when the friend above received his 2 week suspension he tried to get ahold of a way to contact the lead of customer service, the mod he had contacted was told he can't give that info out, um is this true?
The thread is over on the wanderhome forums for now if you would like to see it, if you dont find it let me know and ill forward it to you in a PM.
RankorCity wrote:Have you tried deleting the secondary account you get with achieving Padawan, THEN trying to drop Padawan?
KStarfire wrote:
And for the record i already submitted 3
Loot nofitications, droid/pets not being called from the toolbar, and unable to drop Padawan status.
KStarfire
Nope.. but then i havent gotten the second slot yet
If you know anyone that wants to test that for me, or would like to youself let me know
KStarfire
Its iffy, ive been getting PMs after PMs about it, and since it isnt really a Jedi thing (its FS) and its a system that effects a general area of the game (ie not specific to Professions) and the Top 3 is a new setup which is for catching bugs/issues it seemed to fit my area. Of course the Core System area could be open to interpretation. And even tho they get pushed as top 3, mainly its for pushing quick and easy fixes and we call all agree that adding a "surrender" function to Padawan should be an easy fix
Other fixes go in that dont get officially labelled as Top 3, example the "chair slide", and optimizing the UID files are just a few.
KStarfire
TheRealTK421 wrote:RankorCity: Just so you know...my post was in jest and good-nature.
RankorCity wrote:
TheRealTK421 wrote:
You'll want to start assuming your words will be used against you...probably safer that way.My first of impression of Calandryll is that he is a FAR, FAR, FAR better communicator than TH. I can read one of Calandryll's post and walk away feeling good (even if I dont agree with it) about what I just read, because what he just wrote was clear and concise. There doesnt seem to be alot of grey area in what he says, which is a good thing. TH seems to have gotten better (as well he should), but still has a LONG way to go.
IMHO, communication is paramount in everything. Especially people that involved as being the proverbial string between two cans (one can representing the dev team/programmers and the other representing the player base).
RankorCity wrote:SOE_Tyrant does a bang up job in letting you know where he stands, thou.
This is likely due to the fact that he has a bazooka in his office. /shudder
And...I do not say that in jest.
/bow
Respectfully,
I like SOE_TYRANT he seems to have a no BS attitude when he posts. Very blunt. Sort of like I am IRL. Gotta Love it.