Development Cycle Archive

Thread: Newsletter Focus Thread

Gaenjin
Wed May 05, 2004 6:36 pm
#66


  1. No

  2. Yes

  3. Yes

  4. Stupid Hotmail... but I get every other gaming newsletter I subscribe to, all the Beta I join, IGN, Gamespy, EA Games, etc etc etc. I still even get Everquest newsletters.

I changed the SWG newsletter email to my Comcast.net address and I will contact Jeassa to ensure that account can receive it.

Typho
Wed May 05, 2004 7:01 pm
#67

1)Can't remember for sure but I think it was in December. I've actually had this problem for well over a year. Every now and then I get one but most of the time I don't. Have only changed my email address once. Never got my beta 4 notice either but I logged onto the info site and found out there


2)Yes, many, many times.


3)Yes, I have and everything appears correct on both the station site and for AWG.


4)No







Isxossk

-Elder Ranger-

-Elder Pistoleer-
bwjedi
Wed May 05, 2004 7:59 pm
#68

I have always recieved the newsletter every month up until last month. I did not recieve the one sent last night.

yes.

yes.

yahoo does have a spam filter, but anything suspected of being spam is put into a bulk mail folder. I recieve all email sent to me, some in my inbox, other in my bulk mail. The newsletter was not in my bulk mail folder either. It was not sent to me this time....
Groovymarlin
Wed May 05, 2004 8:01 pm
#69


When did you last receive the newsletter, if ever?



I have never received the newsletter, even though I have been signed up for it since at least last September.



Did you double-check your email spelling?



Yes. It is correct.



Did you double-check your station account? (There is a flag for stopping all mail from the Station which includes SWG



Yes, I am signed up for the newsletter.



Does your email have a spam filter



No. However, it's possible that Earthlink (my email ISP) has your servers blocked. In which case you guys really ought to talk to them, eh?




La'lepa Ofo

Master Dancer :: Master Swordswoman :: Force Sensitive
AFKing is not entertaining - support real entertainers

Ekhben
Wed May 05, 2004 8:14 pm
#70

When did you last receive the newsletter, if ever?

I received the most recent one regarding Image Design changes. This is the first I have received since joining the pre-launch boards, sometime early last year I believe (or maybe it was late 2002? Before Beta 1, anyway). I received it on an alternate email address: my primary email address has never received a newsletter, though it did receive a beta 3 invitation.

Did you double-check your email spelling?

Quadruple or more. Also I received my beta 3 invite to the listed address. It Works.

Did you double-check your station account? (There is a flag for stopping all mail from the Station which includes SWG)

I signed up for "All Spam You Want To Give Me Please" in desperation - I got a notice about an EverQuest II beta, but that's all.

Does your email have a spam filter?

My primary, home address, which has never received a newsletter but has received the beta invite and EQ2 beta notice, has a blacklist spam filter. It's not widely published, so it receives little enough spam that blacklisting is effective. All blacklisted emails still display in my incoming mail notification, and there has been no SOE mail lost. I receive generally under 10 emails a week on this address, you can be sure I'd have noticed.

However, the ISP I am with is not the world's most reliable. They have had known and sometimes even acknowledged 'issues' with their mail servers, so it's possible they've been dropping your newsletters. I find it unlikely, however, since they would have had to drop every single newsletter, while managing to let the beta 3 invite and EQ2 beta notice through, and they also didn't until recently make any claims about virus or spam protection. My ISP is Telstra BigPond, which every Australian is aware of, and most of us hate. (I'm vendor-locked, I cannot get ADSL or a competing cable installation due to my location.)

My secondary, work address, received a newsletter today. It was flagged as spam by SpamAssassin, and recovered by my from the spamjunk pile. SpamAssassin runs a series of tests on an email, with each test having a weight. If the total sum of weights on failed tests exceeds a limit (6+ in this case) the email is considered spam. The tests the newsletter failed are:

BAYES_99,CLICK_BELOW,DATE_MISSING,HTML_50_60,HTML_LINK_CLICK_HERE,HTML_MESSAGE,LINK_TO_NO_SCHEME,MIME_HTML_NO_CHARSET,MIME_HTML_ONLY

For a lot of those, it's just the way it's going to be, with the newsletter being in HTML. (HTML_50_60 actually says that between 50% and 60% of the content is HTML markup: tags, attributes, and such!) However, it does also show up three problems with the email you send. First, the DATE_MISSING test means there was no "Date: " email header! That one really shouldn't be left out. Next, LINK_TO_NO_SCHEME is talking about the "area" tag in the last few lines of the newsletter, which has 'href="www.sonyonline.com"' as an attribute. Forgetting the 'http://' is a bit sloppy, though I can't imagine it wouldn't work anyway. Finally, MIME_HTML_NO_CHARSET is a bit of a nasty one. Leaving off the charset can have some unpleasant side effects, especially when you start to move away from Microsoft OutHouse Virus Edition and into a safer and more standards compliant mail reader.

So yes, this one DID arrive for me, and it got tagged as spam, and I now have an explicit rule to let "sony-online.com" get away with blue murder (as far as the spam tests are concerned) and still reach my INBOX. The fact that it's tagged as spam by my employer's spam filters are not directly your problem, but the reasons why it's tagged as spam can give you a valuable insight into why some ISPs (possibly including mine) are blocking the newsletter. In particular, the "BAYES_99" test claims that there is a 99% probability that this message is, in fact, spam. At least, according to the adaptive learning filter we've been feeding hundreds of spam messages a day into, that thus far has had a better than 99% success rate.

(Death to SMTP! Bring on a trust model for electronic messages!)





Boycotting the GCW. I don't force you to PvE, don't force me to PvP!
Kylrathin
Wed May 05, 2004 9:36 pm
#71

1. I signed up for the newsletter the day I registered and have never received it.

2. Email spelling has been checked many, many times (over 10)

3. Station account has been set up to receive all correspondence, also checked over 10 times

4. No spam filter on my email, the address is my ISP account (cable modem). I have Symantec Antivirus Corporate 7.6 and that is it.


Thanks for your help!



RP Stories - 6-The Escape 8-New Arrivals
Accounts cancelled due to NGE. SOE, please learn from your mistakes. That starts by admitting them.
ShannonKnight
Wed May 05, 2004 9:37 pm
#72

1) Never
2) Yes
3) yes
4) Nope



_______________________________
Colonel Elalk Obesa
"I thought what I'd do was, I'd pretend I was one of those deaf-mutes. That way I wouldn't have to have any goddamn stupid useless conversations with anybody. If anybody wanted to tell me something they'd have to write it on a piece of paper and shove it over to me. They'd get bored as hell doing that after a while, and then I'd be through with having conversations for the rest of my life."


"I don't suffer from insanity, I am enjoying it."


vagrant13
Wed May 05, 2004 9:39 pm
#73


1. February (or somewhere around there)
2. yes
3. yes
4. no




Weryn Bryu
master smuggler and pistoleer
one shot and the world gets smaller

Bryan1138
Wed May 05, 2004 10:38 pm
#74

last one: 4/2/04


checked my profile and it said that you got an e-mail/notice asking you to not send me any e-mail, I sent no such notice.


Flag is fine


I have a standard hotmail filter, SWG e-mails (and even an EQ2 beta invite)have freely passed through it in the past.



Since I didn't mess with any of my profiles between 4/2 and today either something buggy is happening on your end or Hotmail is trying to pull a fast one telling you to stop sending me e-mail without my consent.





Bryan1138
aka Bryan'sa Fickset on Bria

WS resource fire sale at: 890, -4700 on Correlia 500 m east of Coronet, Bria server!
aka Bryanosk on Radiant

MissileToad
Wed May 05, 2004 10:52 pm
#75

I have checked my submitted email address time and time again, but the newsletter never comes. My mail service is not set to block any SOE or SWG address. If you are manually taking addresses, mine is [email protected]. Thanks!



Octavius - Mad Genius, Forgetter of Pants
Gillespie - A Fish of the Farce

- So long, and thanks for all the fish! -
- Oct and Gill, under TheInsane management -

Uberhamster
Wed May 05, 2004 11:04 pm
#76

I've never received the Newsletter.. submitted info gobs of times.
Yes
Yes
No



Kieran Reventlov
Keeper of the Kitchen
San's Fine Foods, The Lucky Pharple Cantina
[-3203 -1548]
Haven, Corellia

AragornIII
Thu May 06, 2004 1:32 am
#77


  • Never

  • Yes, many times.

  • Yes, I should be receiving SWG mail.

  • Yes, It's off.





Anlolack Ackada @ Chimaera

KurtVogner
Thu May 06, 2004 4:10 am
#78



never
yes
yes, though i can triple check if link is posted
yes i use hotmail





-Kurt Vogner-

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