Development Cycle Archive
Thread: Team Comments Lead Designer Cinco Barnes
Try again, fix the dang bugs. Who cares about SE? I don't it will suck as bad as this game does now.
I feel I need to explain my absence, and apologize to any of you I have left hanging....
I have not been in the game the last two or three months or so, and here is why:
As some of you know, some of my factories decayed. I know I had enough credits in them, but the CSR response was effectively "too bad, working as intended-- sorry for your inconvemience". I reply very politely and coherently that I don't believe losing over 1/2 of your net worth on a weekend you don;'t login is "working as intended" and no reply from the CSRs at all. They closed the tiicket and then deleted it. Doh.
Unfortunately, those factories had between 2 and 3 million credits of bio resources in them for Vesarian Brandy, Veghash, Blue Milk. Synthsteak, etc....
I lost about 2/3 of my resources in a single weekend. And I know it shouldn't have happened. I have been in the Information Technology business for almost 20 years, and when a bug deletes my weeks/months of work, I am not tolerant. The CSR response was like a slap in the face, and then they didn't respond to my appeal, and eventually just deleted the ticket. I was irrirated (understatemant/euphemism of the century).
The items that were deletedwere all theresources I had been collecting in order to make the guild a bunch (and I mean a BUNCH) of food and drink, as well as a bit extra for me to sell so I could continue to provide the guild with what we need... and enough to sell to make myself a little extra cash.
In any case, OK... after two or three weeks I figure "OK... it happens. I can recover with enough time and effort. I love the game, andmy guildmates are wonderful people -- the kindI want to be around"
So.... I log back in, all gung-ho to start afresh, and begin to take inventory of what I have, and what I need to get back on track. And a great guildmate gives me a huge amount of excellent berries so I can make brandy again for the guild. Wonderful. Things are going great.
So... I start re-arranging my structures and moving things between packs/structures to consolidate now that I am missing so much stuff. And when moving a few things between packs and structures I get "error..." and the items do not appear where they are supposed to be. What!?!!?
OK. No problem. Logout/login and the problem should be cured -- after all it must just be a display bug.
Heh. No dice. Several hundred thousand MORE resources are gone (including the brandy ingredients). OK. Don't panic. Wait until the next server reboot. Login. Check every structure and pack and guess what... another 2 million in resources gone. Poof. I usually don't curse in-game but **edit**!!??!?!. Now I am really irritated.
I double check everything. I login/out for several days waiting for my stuff to re-appear, but guess what -- not there. My appeal is still outstanding, and I can't add a new one without deleting the old one so I'm screwed.
<rant on> No action on the old one (they'll delete it soon anyway). Not able to enter a new CSR request. Screwed by stupid programmers, stupid CSR reps, and even stupider bugs.
And on top of that, the DEVs are concentrating not on fixing these types of fundamental bugs, but on adding "new content". Doh. They need to fix the freakin' stupidies that are driving people from the game first!.
...and I bet they are wondering why they are losing customers. This is why.
Apparently there is some concern now on their partbecause they are already offering a "trial" subscription (echoes of AO anyone?).
They need to fix EXISTING BUGS NOW.
Anyway,this is why I have not been logged on in the lats 2 or 3 months and why I'llo probably be transferring all my assets to the gMayor and cancelling my account this month. I just see no progress in the correction of thee totally unacceptable bugs that have been permeating the game since Beta. Someone at Sony needs to get their head out of their a&& (er, sand) and re-direct development to fix stupid irritating bugs in the current game. I (and probably thousands of others) will just not tolerate it.
</rant off>
So, I will be back on for long enough to transfer some assets, and them I am "outta here" -- If I don't see some of you before I cancel,I wish you all the very best, and hope we meet again in a game that doesn't delete your assets that took months to acquire.
Best Regards,
Cresto