Dancer Archive

Thread: Well the big day HAS come and we'll see whether I keep playing or just give up.

Starlance
Thu Aug 14, 2003 5:02 pm
#27

This is not so much a suggestion for a possible solution, but an idea that you might try to -Prove- for certain where the problem lies, in your system or on the SOE servers. (At least I think it should prove that, see what you think.)

If your husband can still log on and play just fine on his system, can YOU log on using his system and play YOUR character? As far as I know, there is absolutely no link whatsoever between any given installation and any given account. If you use his system and type in your account ID and your password in the launchpad, you'll log into your account and can play normally. If you do this on his system and you still experience these crashes while he can play his account on that machine with no problem, I would say that is a pretty sure indication your problem is some kind of corrupted data on the SOE server.

Conversely, if he can log into HIS account and play without crashing on YOUR machine, once again you have demonstrated that your machine is not at fault and it is indeed a matter of corrupted data in your account.

Of course, after determining this, you still have to then take it back to the Sony tech folks, but at least you'd be going in armed with more information that should make it pretty darn clear your system is not at fault. Hopefully it might convince someone to look beyond telling you to get a new system.
Velvet-dancer
Fri Aug 15, 2003 12:34 am
#28

Is it really too much to ask to keep threads from devolving into little sniping comments? If you have nothing constructive to add, don't post. If you have some personal animosity towards the poster who started the thread, don't read it.


Thanks, and my apologies to those people who are posting with a genuine intent to help but I'm sick of people like bulbous's random trolling. Take your prozac or whatever meds you're on to help you with your 'issues' and just **edit** already, sheesh.


Best of luck sorting out the problem Flawed. Maybe calling them will help.




Velvet ~ Master Dancer in permanent retirement
"So instead of keeping it so that only high-end computer savvy people can AFK, we make it fair so everyone can do it instead of just an elite few." -- Thunderheart
Currently taking my gaming money elsewhere to be fair to those game devs who aren't in the elite few!
FlawedDiamond
Fri Aug 15, 2003 7:37 am
#29

At this point we don't much care anymore. If the game is THAT hard to get running and keep stable then its not really worth the effort for us.

We have NO problems with ANY other game we ever ran or run now, except this one. To US that means that SOE has a problem.

We're not willing to work THAT hard in order to play a "GAME."

If they get the game fixed one day so that we don't HAVE to work so darned hard in order to even be able to play then we might try it again. But considering the "support" we've seen so far and the level of responsiveness from SOE to problems (i.e. ignore them or deny that they even exist), we seriously doubt it.

We'll hang around till our current subscription runs out. At that point if its fixed, we'll play. If not we'll just drop it and move on.

We've made every REASONABLE effort to resolve the problem. If SOE wants us as customers they'll fix the problem. If they don't fix it then to US that means they don't care one way or the other. If thats the case then we'll patronize someone else who hopefully will have learned some lessons from SOE's actions.

We have no real desire to do business with a company whose attitude is that THEY are doing US a favor by allowing us to buy from them. Whose STATED policy regarding complaints is to ignore them because to do otherwise brings attention to the problems as Kostner has stated publically.

At this point we have little faith or hope that the problms will be fixed. So we're merely marking time on the issue until our subscription runs out.

We DO appreciate all the offers of help, but to us, the onus is on SOE to fix the problems not on US to fix the problems FOR them.



Flawed Diamond
Back Home on Eclipse
Dance between the raindrops and every day is a sunny one.
Lorelli
Fri Aug 15, 2003 8:00 am
#30

I have a friend that had this problem...


he got a new video card...


still crashed every few minutes


he got a new mother board


still crashed every few minutes


he bought a whole new cpu


still crashed every few minutes


finally he formated his stupid drive


problem solved


SlickRiptide
Fri Aug 15, 2003 8:26 am
#31

S'long then. Been nice knowin' ya.


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