Dancer Archive

- I support hawtpants

#Darkesong#

tElder Tailor and Entertainer t

tMidnite, Jedi of Starsider tIkidri, Tailor of Starsidert

tMistress of Far Too Many Alts to Namet

This may comfort some of you--or it may not. I was so ticked at this incident--that I filed a harrasment report about it with the CSR ticket system, under community standards and harrasment. I know.. in some sense I was not directly harrased by the CSR that did this award--but in another sense I was- and anyone who's disturbed by all the turbo-afk-looters or buffbots or spammer merchants, was harrased.I know how I felt when I read that a CSR rewarded a bot . So I complained--and apparently, the CSRs didnt think my complaint worthless....

So it took CS a day to respond--the first CSr on it had to talk to a supervisor--but today I got a response. NO, its not immediately an apology or any indication that people will be punnished, the badge removed, the bots account revoked--but it *is* at least something you can point toand say AFKers are NOT encouraged by SOE (even if some players encourage them).

ITs not quite everything you hoped for by way of response--but at the least...there it is. The CSRs alsosaid they were investigating further and could not of course disclose anything else about what would happen (if anything) until that investigation is done. I expected that bit of nonanswer--but was sort of pleased they said as much as they did.

If you were there on ahazi when this happened--then please file a ticket about it. I know elsewhere people have urged you to write letters and all--but filing a ticket in game is pretty easy to do. f you were actually there when the CSR appeared, and spoke to the CSr to tell them not to give the badge--it might help if you could mention how the CSR blew you off. I'm not sure what people said to the CSR but I heard that some people argued wtih the CSR who didn't seem to care about the AFkness of the player. In any case--I do believe they are investigating this and that while one or two CSR's may not "get it"--that most try to do their jobs well and make us the customers happy.

I have never yet filed a ticket where I did not get a CSR back to help fix what I thought was wrong--possibly b/c I take time to write up the problem clearly and politely, and I respect that they may not be able to help me.I also pick my battles ..but this one was something I felt worth the trouble. So please if you do go this route--make sure you're calm before you write it up--and just lay out to the CSR that you think this is a problem. EVEn if they gave you the same response they give me-- at least it will continue to "squeak" in the ears of those trying to compile lists of "bugs" that need to be changed.

And if you are by chance one of those players who are passionately proud of the bots and how they "help" you-- let me say you were probably also annoyed at the ID changes, the fixing of the shuttle-repair bug...and various other things in game that created downtime for you--and playing opportunites for other players. If the developers/CSRs were really listening to the narrow interests of just the hard-core, power leveling combat type who adore bots--none of those changes would have happened. This badge didn't make sense if you're looking at how the game has been developed so far--and now we have word from a CSR that they agree itwas "inappropriate".

But I've had my badges for well over a month .. probably about two months now *shows off the badge*