Community Relations Archive

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Tiggs wrote:

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omadnay wrote:
Tiggs, could you please look into why the Vet Rewards block us from taking our 2 Year Anniversary?
I'd rather pick up my anniversary gift now (We only have a small window to receive those) and choose my vet rewards after I figure out which character is getting what/what the rewards are/ where I'm going to fit all this extra inventory etc.

Seriously, it would be great if the anniversary reward and the BARC Speeder claiming commands were seperate commands to the vet rewards.

At least if there was a way to choose those other rewards before choosing the vet rewards... I (and some other people) would be very happy.

- Omadda Szool
Kauri

May the force be with you.

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I will ask around the offfice about this tomorrow.

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Tiggs wrote:

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AudioOrgana wrote:
So, in other words, Tigs, veteran rewards aren't geared toward rewarding veterans at all. How fair is it that DAYS after releasing vet rewards you stick another option in? Those that have been here since Day 1 got shafted - how is this right?

AO

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We do care about our Veteran players which is why we wanted to add more rewards and offer more of a variety.

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Message Edited by Just_Bri on 07-28-2005 01:03 AM

Message Edited by Omicron2 on 07-28-2005 01:19 AM

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Tiggs wrote:

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AudioOrgana wrote:
So, in other words, Tigs, veteran rewards aren't geared toward rewarding veterans at all. How fair is it that DAYS after releasing vet rewards you stick another option in? Those that have been here since Day 1 got shafted - how is this right?

AO

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We do care about our Veteran players which is why we wanted to add more rewards and offer more of a variety.

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Tiggs, there is one question that has been asked over and over and which you guys never replied:

What happened to the long discussion thread that TH hosted to discuss future vet rewards?

Regardless of the suggestions TH initially put in there, I know suggestions from red names are not law, fact remains nothing in there indicated that we wanted a bunch or holos or strictly house decorations for vet rewards. The "for the field" category is very much in high demand and is a prized possession for any vet earning it, whether it is to keep, or sell.

Seriously, holos were cool at first but now they are so common and numerous they lost their appeal... kinda like lightsabers. I can understand why you opted for holograms, they are pretty easy to build and are cheap to implement in-game:

• Take any existing 3D model from someting that looks cool in game, like a vehicle, creature or NPC.


• Scale it down to a miniature level.


• Change the texture to a glassy transparent blue.


• Apply a lighting effect.


• Slap on a base that only needs to be designed once and can be reused for all holos.


• Assign item number and add to the vet reward tiable.


• Write a few quick patch notes about the new innovative holo reward.


• Deploy, rinse, repeat.

The question we all have is: why did you dismiss all our suggestions in favor of these disappointing rewards?

Holograms as quest rewards or SWG anniversary rewards are fine, and a few as vet rewards are ok too, but when it becomes the main reward aside from a few other house trinkets, it's just plain disapoointing and sure does not make me feel happy that I stayed another 3 months in game to claim this.

An explanation of your (the team) thinking and objective would be greatly appreciated.

Thanks.

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Dhraax Wynters (aka Darth Peior)

Imperial Colonel - Dark Force Wielding Knight - Imperial Inquisition Ace Pilot

"Young fool. Only now, at the end, do you understand. Your feeble skills are no match for the power of the Dark Side. You will pay the price for your lack of vision."

Template Guide: The Great Dark Force Wielder

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Omicron2 wrote:

I'm sorry...but why would the ideas that we posted get totally ignored? The least you can say is that "we can't make the at-pt work in swg" or "a bunker house would not work"...no honest communication as to why it would not work as a reward....instead we get 2 house decorations....and then you add something later that someone might want...and the response is "wait 3 months" That's not fair to them at all.

I'd almost rather have no reward then to look forward to something....have it talked about and such...and then be offered something that was barely even suggested. That's what we call false hope...and that is not how you reward loyal paying customers. Esecially when TH says that the ideas are being considered...It's like that cool new toy you want your parents to buy at christmas that talks and walks and can dance on it's head...and then u get it and it can't even stand up straight

How is that kind of reward appealing tothe combat professions/ non house decorators?

What if we don't need the credits to sell the item?

Why did you leave the "for the house...for the field...for fun" formula behind?

Again...when did veteran rewards turn into something you'd see on "pimp my house"?

Message Edited by Omicron2 on 07-28-2005 01:19 AM

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Tiggs wrote:

As for the categories we decided to move away from them so not to limit ourselves in the future.

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Actually, that sounds like a great reason. No categories= open ended choices. I like that approach, but I think that right now, it seems all the items are of the "for fun" category, so you really haven't branched out. Not a criticism, but a comment. I like the look of a lot of the new things. I'm not huge on the holograms, but other stuff is nice enough to get two of. But it would be cool to get some items that aren't just decorative. Things which make life eaiser, like a unique untradable house with a larger item limit, or never-decay swoops. Things that wouldn't make us more powerful than new toons, but that would make day-to-day ife easier.

Anyway, here's to hoping that the removal of categories will actually pan out in such a way that it doesn't limit you.

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Tiggs wrote:

Those were ideas and suggestions which did not make it in at this time. As for the categories we decided to move away from them so not to limit ourselves in the future.

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Thank you very much for the reply. It is much appreciated. It would be nice however that our veterin rewards not be limited. I think a lot of hurt feelings would be resolved if you add new 24 month rewards in the future...to allow us to go reclaim those specific rewards if we want them...a token reward idea.

There's just so much bitterness about how one sided the rewards are. If you're not a loot monger or a credit monger the 2 year reward is rather pointless.....or...you could be a person that really wanted a fireplace...and now can't get one....unless you pay out the mouth for one. Sure...you could wait 3 months....but what if u want the 27 month reward. It is a very slippery slope that you have created for yourselves. People not getting something they want because they choose something else is one thing....making a choice and being told a week later that there was another option does not seem fair.

I respect you posting on this...but it would be nice if you allowed people to choose 2 items or something.....I suppose it would have been better if the fireplace was a 27 month reward....it's too late for that now...but perhaps it is something to be looked at in the future...please....release all the possible vet rewards for a milestone at once...or hold them off till they can be released at once. I'd rather wait a few weeks or a month then to get let down or told there was another choice...just please be consistant with rewards....don't give us reasons to be upset at you...we really do want to be nice

Thanks again.

Message Edited by Omicron2 on 07-28-2005 01:51 AM

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Just_Bri wrote:
How many though are selling a barc and buying a veractyl?

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Stakex007 wrote:

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Tiggs wrote:

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omadnay wrote:
Tiggs, could you please look into why the Vet Rewards block us from taking our 2 Year Anniversary?
I'd rather pick up my anniversary gift now (We only have a small window to receive those) and choose my vet rewards after I figure out which character is getting what/what the rewards are/ where I'm going to fit all this extra inventory etc.

Seriously, it would be great if the anniversary reward and the BARC Speeder claiming commands were seperate commands to the vet rewards.

At least if there was a way to choose those other rewards before choosing the vet rewards... I (and some other people) would be very happy.

- Omadda Szool
Kauri

May the force be with you.

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I will ask around the offfice about this tomorrow.

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Yes please do this... I dont wnat to chose my vet rewards yet, but don't want to miss out on the Aniversery Gift.

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Tiggs wrote:

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Choloe wrote:

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Tiggs wrote:

The Varactyl was available with the Digital Download, some of our Veteran players decided to get the BARC Speeder instead by purchasing TTE or using the trade forums. Both items are tradable so you can get them without purchasing the expansion or packaging.

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But if you can find me ONE post where someone is willing to TRADE their BARC for the Varactyl, then you have a valid arguement!

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I did a search for BARC speeder on the trader forums only for the last 7 days. The search returned many results which tells me people are selling these.

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But again Tiggs -Find me ONE,only ONEpost where someone is willing to TRADE their BARC for the Varactyl, then you have a valid arguement!

I can find dozens of people selling BARC's because if there have been many players (and I hate to overuse the word but it's somewhat true) 'exploiting' the new players paying them 50k - 2million credits (on Intrepid) for their BARC since the rash of these now gone players started. A new player was showing up in Mos Eisley every 30 seconds for awhile and there they were "Sell me your BARC for 50k!" blah, blah...

So the take the "sales" away... they don't count! Find me ONE (prior to when THIS thread started, because I know some smart-guy will make one) POST that has a specific "I'll trade you my BARC for your Varactyl" and I'll shut my face about it!

Somone made a suggestion that you set up a "Rewards Dealer" in Mos Eisley that you can "trade in rewards for others of equal or lesser value" On this "vendor" I could offer my Varactyl and it'll give me the option of every holo and non-ONE-PER-ACCOUNT reward, and the BARC as well. (using this as an example I'd like to trade in my Databanks and terminals for more useful stuff!).

Again, I do thank you for your time - but you must understand that although many of us do honestly THANK YOU for these "gifts" the addition of MORE GIFTS added two weeks later is just annoying. The Fact that some 'kid' that just buys the game gets the slickest speeder, and those of us that PRE-ORDERED and PURCHASED the Digital Download just got the Varactyl... We were/are your core players!

Also, how about an AV-21 repair kit?! (I don't have ANY disabled AV's but seeing them around makes me sad, plus I've seen many players TRADE Disabled AV's for BARC's - which is another slick move - sad thing is, even telling the kid to REPORT the player, the sheer number of screens one needs to go through to make such a report or CSR ticket, is just not worth it at times!)

Again, thanks for your time - it's good to see you all posting again!!!!!!!

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Mcgreag wrote:

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Just_Bri wrote:
How many though are selling a barc and buying a veractyl?

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For what it's worth I traded my Vac + 2mil for a BARC.

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OK so something that you, as an obvious VET player, should have received as an OPTION (Hey for pre-ordering, you can get this Varactyl or a BARC), you wound up paying 2 million and losing the Varactyl.

Can you see what I'm getting at there? Why did you you HAVE to pay 2 million AND Lose the Varactyl? According to what Tiggs is suggesting, they SHOULD be of EQUAL VALUE...

Ahhh! But they are NOT!! And THAT is my entire point. A "reward" was given to NEW players that loaded up and before they did a thing were spamming "How do I become a Jedi" and when they realized that they can't be a Jedi in a week or month, they are GONE...But existing playerbase was given the Varactyl - as a reward for buying SWG, JTL, and the Digital Download of RotW... Sorry - I'm upset about that!

I think, in my 2+ years here... I've paid far more into this game then the "less then 30-day TTE player" - but I could be wrong... There is a chance the SOE loses money on existing players and counts on the 30+1 day players for income?

Show me somone TRADING(as a1:1 Direct trade only) a BARC for a Varactyl (posted earlier then YESTERDAY) and I'll let this"arguement" die.

Tiggs wrote:

You can get another reward in 3 months. We will be adding new veteran rewards as time goes on so that there is more of a variety.

The Varactyl was available with the Digital Download, some of our Veteran players decided to get the BARC Speeder instead by purchasing TTE or using the trade forums. Both items are tradable so you can get them without purchasing the expansion or packaging.

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Tiggs wrote:

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omadnay wrote:
Tiggs, could you please look into why the Vet Rewards block us from taking our 2 Year Anniversary?
I'd rather pick up my anniversary gift now (We only have a small window to receive those) and choose my vet rewards after I figure out which character is getting what/what the rewards are/ where I'm going to fit all this extra inventory etc.

Seriously, it would be great if the anniversary reward and the BARC Speeder claiming commands were seperate commands to the vet rewards.

At least if there was a way to choose those other rewards before choosing the vet rewards... I (and some other people) would be very happy.

- Omadda Szool
Kauri

May the force be with you.

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I will ask around the offfice about this tomorrow.

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