Community Relations Archive

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certifiedandrew wrote:

I accidentally dropped Imperial Pilot and now I can't manage my Decimator, Jedi Starfighter, or TIE Advanced because I'm not certified for them. In addition the value of the deeds, I have at least 10 million creditsin prenerf irreplaceable parts on them, so deletion is not an option. Since this "feature" is not listed in the holocron of FAQ, can I please get some ingame help so that I can get my parts and redeed my ships? It's been a week already and nobody is helping me.

This would be so easy to handle; I swear. Someone just needs to pop online and meet up with me, then give me Imperial Ace skills so I can do this. If I'm not allowed to keep Imperial Ace since I accidentally dropped it, then I will drop it right in front of the CSR. I just...need....those....parts...

I copied this from another post I made. It's been 13 days since the issue began, and it's been 6 days since I filed a ticket when CSR-RaulL told me he would forward it to his supervisor. Guess what? He didn't.

CSR-BorisS is useless by the way. Theman is damn near asleep in general chat. Please remove him from the room and get someone else in there. Additionally, can anyone direct me to a page where I can file a complaint against Customer Service?

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Tiggs wrote:

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certifiedandrew wrote:

I accidentally dropped Imperial Pilot and now I can't manage my Decimator, Jedi Starfighter, or TIE Advanced because I'm not certified for them. In addition the value of the deeds, I have at least 10 million creditsin prenerf irreplaceable parts on them, so deletion is not an option. Since this "feature" is not listed in the holocron of FAQ, can I please get some ingame help so that I can get my parts and redeed my ships? It's been a week already and nobody is helping me.

This would be so easy to handle; I swear. Someone just needs to pop online and meet up with me, then give me Imperial Ace skills so I can do this. If I'm not allowed to keep Imperial Ace since I accidentally dropped it, then I will drop it right in front of the CSR. I just...need....those....parts...

I copied this from another post I made. It's been 13 days since the issue began, and it's been 6 days since I filed a ticket when CSR-RaulL told me he would forward it to his supervisor. Guess what? He didn't.

CSR-BorisS is useless by the way. Theman is damn near asleep in general chat. Please remove him from the room and get someone else in there. Additionally, can anyone direct me to a page where I can file a complaint against Customer Service?

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Please private message me your character name and server.

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RankorCity wrote:

If not for the layoffs of CSR's, this probably wouldnt be a problem.

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certifiedandrew wrote:

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RankorCity wrote:

If not for the layoffs of CSR's, this probably wouldnt be a problem.

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True, but most deserved to be fired. If you're a CSR and you don't help people efficiently, then why are you drawing a paycheck? I'd rather be in this predicament than get a ton of responses from CSRs who think Jedi visibility has to do with the latest video driver. (That's a real example.)

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certifiedandrew wrote:

I accidentally dropped Imperial Pilot and now I can't manage my Decimator, Jedi Starfighter, or TIE Advanced because I'm not certified for them. In addition the value of the deeds, I have at least 10 million creditsin prenerf irreplaceable parts on them, so deletion is not an option. Since this "feature" is not listed in the holocron of FAQ, can I please get some ingame help so that I can get my parts and redeed my ships? It's been a week already and nobody is helping me.

This would be so easy to handle; I swear. Someone just needs to pop online and meet up with me, then give me Imperial Ace skills so I can do this. If I'm not allowed to keep Imperial Ace since I accidentally dropped it, then I will drop it right in front of the CSR. I just...need....those....parts...

I copied this from another post I made. It's been 13 days since the issue began, and it's been 6 days since I filed a ticket when CSR-RaulL told me he would forward it to his supervisor. Guess what? He didn't.

CSR-BorisS is useless by the way. Theman is damn near asleep in general chat. Please remove him from the room and get someone else in there. Additionally, can anyone direct me to a page where I can file a complaint against Customer Service?

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This is the best option for filing a complaint.

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Vegitaa wrote:

How does one "accidentally" drop Imperial Pilot? Not a flame, just a question.

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Vegitaa wrote:

How does one "accidentally" drop Imperial Pilot? Not a flame, just a question.

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The advice I had received was not true. I dropped Imperial Army status and was shocked to see all of my pilot skills and xpgo out the window as well, since I had done this before with no such recourse.

This happened to me as well.

I was a Rebel Ace and dropped my Rebel Ground Faction. It immediatly dropped all my pilot skills. Now, I can't even access my 2 Rebel ships in my datapad or on the starship terminal to remove there componets and re-deed the ships. Both ships (a B-wing and a Nova Courier) are loaded with high end componets that cost me a fortune. I am just glad I emptied my Courier a week before this happened or I would have been out more creds than I can fathom (had ALOT of expensive stuff on that thing).I refuse to delete them and throw 5 to 10 million credits away like that.

Thanks!

EDIT: Sorry forgot to add, this happened to me nearly 2 months ago. I filed a ticket then but never got a response. Pretty sure it got deleted because it's not in my ticket list as open and I never got a response.

Message Edited by RuytooBasgar on 06-09-2005 01:05 PM

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certifiedandrew wrote:

I accidentally dropped Imperial Pilot and now I can't manage my Decimator, Jedi Starfighter, or TIE Advanced because I'm not certified for them. In addition the value of the deeds, I have at least 10 million creditsin prenerf irreplaceable parts on them, so deletion is not an option. Since this "feature" is not listed in the holocron of FAQ, can I please get some ingame help so that I can get my parts and redeed my ships? It's been a week already and nobody is helping me.

This would be so easy to handle; I swear. Someone just needs to pop online and meet up with me, then give me Imperial Ace skills so I can do this. If I'm not allowed to keep Imperial Ace since I accidentally dropped it, then I will drop it right in front of the CSR. I just...need....those....parts...

I copied this from another post I made. It's been 13 days since the issue began, and it's been 6 days since I filed a ticket when CSR-RaulL told me he would forward it to his supervisor. Guess what? He didn't.

CSR-BorisS is useless by the way. Theman is damn near asleep in general chat. Please remove him from the room and get someone else in there. Additionally, can anyone direct me to a page where I can file a complaint against Customer Service?

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