Community Relations Archive

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DustusNavar wrote:

Tiggs & TH,

Every time there is a major publish or change that the player base is, as a whole, against and we speak up about it you two vanish. Why is that? This has happened several times in the past, as it did today. All we hear from you is a "Tiggs Toon", or a "Tuesday Tip". This adds insult to injury. I'm sure there's something in the Official SOE Customer Service Handbook (tm)that says, "When your player base becomes angry do not respond to them, it only makes them madder" or something. It was just last week that we had like 20+ posts a day from red-names. Today we got 0. These are the times when we really need you to tell us what the heck is going on. Or hell, maybe we don't, no one will read this anyways...

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Hello,

When we do a major publish to all Live servers, I am in the launchpad chat until all servers are up. At the same time we (TH and I)are gathering information from all over the message boards and passing it back to the team. Publish days and a few days there afterare ourbusiest days. We are working hard to make surethe player concerns are heard. Unfortunately due to all of this it can appear to you that those are the days we are doing the least amount of communicating =(

We will try to work on that and find a level ground so that the communication is flowing to the Devs and still to you the community.

DustusNavar wrote:

Tiggs & TH,

All we hear from you is a "Tiggs Toon", or a "Tuesday Tip".

These are completed weeks ahead of time which is why they still go up without fail.

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Tiggs wrote:

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DustusNavar wrote:

Tiggs & TH,

All we hear from you is a "Tiggs Toon", or a "Tuesday Tip".

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These are completed weeks ahead of time which is why they still go up without fail.

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I could touch on that with my normal "Captain Obvious" kind of comment, but I won't. I will say this: I will be glad when the Hoopla dies enough that we can get away from forced deadlines and the Dev teams have some serious time to devote to things that are busted.

At least you all are trying hard. Keep up the work, "Fanboys" like me will be here til you shut us down.

Common People ...use your heads...

First off don't take out your fustrations on the only ppl trying to help us.

Think of how many post slammed the web site per minute let alone in a entire day.

and then trying to seperate the crying babies from the actual vaild player concerns...

and all the BS "im quitting" stomping feet whinner that you will see post that same thing again in a week and next month and next pub as they always have.

Tiggs, TH, and all the corr's are very busy with Pub 24..... and still everyone expects then to have answers that the devs them selves don't even have?

sheesh ....Jabba's palace is gone... and you want to know why know one is giving answers... MAYBE ...just MAYBE there trying to get them.... dam!!!

keep up the good job Tiggs, TH and ALL the corr's

/bow

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Meatpuppet1987 wrote:

Tiggs can you confirm the rumours about the "Nerf Dartboard" you guys have in the office?

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Sheesh! Now everyone will know the secret

sothis weektheyadded a new slot just for you

• Called Meatpuppet1987 (inner ring 1 )


• thetriple20 is rifle


• the inner bull ring is greedai


• the out bull ring is bh


• all double score are CM alternating with SL


• the rest of the triple score are CH alternating with Commando


• all off board no score are fixs and content

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Tiggs wrote:

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DustusNavar wrote:

Tiggs & TH,

Every time there is a major publish or change that the player base is, as a whole, against and we speak up about it you two vanish. Why is that? This has happened several times in the past, as it did today. All we hear from you is a "Tiggs Toon", or a "Tuesday Tip". This adds insult to injury. I'm sure there's something in the Official SOE Customer Service Handbook (tm) that says, "When your player base becomes angry do not respond to them, it only makes them madder" or something. It was just last week that we had like 20+ posts a day from red-names. Today we got 0. These are the times when we really need you to tell us what the heck is going on. Or hell, maybe we don't, no one will read this anyways...

---

Hello,

When we do a major publish to all Live servers, I am in the launchpad chat until all servers are up. At the same time we (TH and I) are gathering information from all over the message boards and passing it back to the team. Publish days and a few days there after are our busiest days. We are working hard to make sure the player concerns are heard. Unfortunately due to all of this it can appear to you that those are the days we are doing the least amount of communicating =(

We will try to work on that and find a level ground so that the communication is flowing to the Devs and still to you the community.

---

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Tiggs wrote:

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DustusNavar wrote:

Tiggs & TH,

Every time there is a major publish or change that the player base is, as a whole, against and we speak up about it you two vanish. Why is that? This has happened several times in the past, as it did today. All we hear from you is a "Tiggs Toon", or a "Tuesday Tip". This adds insult to injury. I'm sure there's something in the Official SOE Customer Service Handbook (tm)that says, "When your player base becomes angry do not respond to them, it only makes them madder" or something. It was just last week that we had like 20+ posts a day from red-names. Today we got 0. These are the times when we really need you to tell us what the heck is going on. Or hell, maybe we don't, no one will read this anyways...

---

Hello,

When we do a major publish to all Live servers, I am in the launchpad chat until all servers are up. At the same time we (TH and I)are gathering information from all over the message boards and passing it back to the team. Publish days and a few days there afterare ourbusiest days. We are working hard to make surethe player concerns are heard. Unfortunately due to all of this it can appear to you that those are the days we are doing the least amount of communicating =(

We will try to work on that and find a level ground so that the communication is flowing to the Devs and still to you the community.

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Tiggs, I think a lot of the issuesin the gameat the moment could be ended with some communication and few fixes. So please address these issues for us all.

1. Lava Crystal - About 90% of the jedi community and 100% of the rp community hate it and never asked for it. I know a lot of work wet into this idea and the whole lava planet but it's out of place. Please Replace with a few of the named crystals the jedi have been asking for forever. I.E. Complete rebel get Kenobi's Legacy, complete imperial get mauls vengeance, complete neutral get quetecence of the force.

2. New Snare and Avoid Incap changes have made 2 jedi master ability's useless are there plans to make these ability more useful again, or do you plan to replace them with something new, if it is something new what, please don't keep us hanging.

3. Zip bars on powers need to go!!! If there are no plans to remove them now or ever please explain why and how it balances gameplay.

4. Jedi have been asking for new robes for the better part of 6 months. Rather then toss us 2 cloaks with sub par stats that arn't worth getting besides for collecting, why not makes us happy and assign the old FRS robes to maser blocks. Give Knight robes to MLS, give master robes to enhancers ect. They don't even need better stats just something to help define our profession instead of the same old padawan robes. If you can't do this why?

5. Force rank systeme we need an update last anyone heard you had finished a new idea and it ws submitted for approval from lucasarts. Did you see in beta the exceitment that the old frs brought back.I think most jedi would be happy to have that syteme back even broken, as it was content which is better then noithing at all, while we wait for the new systeme.

Please Respond to our issues Tiggs

Thanks you,

-Mar-Civac