Chef Archive

I know there are alot of devs out there who are wonderful, very helpful and go out of their way to help people in the game. And to them, I applaud you.

/salute

However, I have here an nice little thread (be forewarned, it hails from the Squad Leader forums) that shows just how bad SOE or its representatives can be at times.

Thank you all for your time and patience, and god bless.

Good luck and good hunting.

http://forums.station.sony.com/swg/board/message?board.id=squad_leader&message.id=9333

Also I encourage you to examine this post:

http://forums.station.sony.com/swg/board/message?board.id=squad_leader&message.id=9361

They don't need TH to resign. They need to hire about three additional people to do his job.

I can't even read these boards for five minutes withouthammering outand (usually) deleting flames. This guy has to be nice again and again when, I guarantee, he isn't feeling particulalrly nice. That puts a whole heck of a lot of pressure on a person.

How many professions are there in this game? How many of those feel that they are getting everything they might wish for? And TH is trying to bring that all under wraps, as far as I can tell, virtually alone. Like I've said before, I hope his benefits package includes psychiatric care. I think the most ludicrous thing the SL correspondent said was that TH was a little over sensitive. I can't help but wonder if he can see past his own frustrations (which are warranted - SL if far more broken than chef)long enough to see that it would take a freakin rock to not develop a bit of sensitivity when you haveidiots screaming at you 12+ hours a day, blaming you for everything from their brokentoy gunto their mother's ex-convict sex addiction.

TH does need to make one change. He needs to stop making deadline type promises that he can't keep. Anyway, I have a feeling his optimism will be waning about now - the tension in that exchange looks like evidence of that.

Hero

~

Guys, let's not do this here. My own personal opinion is that both Thunderheart and CaptainVemnox both made mistakes. That is all there really is to it.

While I do think Thunderheart could be doing things better, he is still really new to this job. He is going to have some growing pains and make some mistakes. I do think, however, he is doing a better job than most people, including myself! I do not think he should resign.

Sounds like the Squad Leader Coorespondant was only concerned for himself and not for the other classes in the game.

*shrugs*

TH was nothing less than polite in his responses to him.

I agree it sounds like there were mistakes made on both sides.

Six of one, half a dozen of the other, as the saying goes.

I can understand the sheer frustration Captain V felt at the attitude of TH, which leads to more problems in the process.
I honestly don't see why it is so hard to open one URL & look, but at the same time, how hard is it to post whats requested in the requested place. OK its annoying, and frustrating, but if it gets the job done, so be it.

From what I can gather from various posts by various correspondants, the Correspondant forums, and the entire programme are still a totall mess overall.

All we ever see are "soon" "maybe" "oo this may be a good idea" from the devs, with nothing concrete ever happening, other than more pipedreams.

It is no wonder the correspondants give up, & get defensive tbh.

As a SL, I have to say, that I have alot of respect for Cpt V. I have read all 3 of his reports, and they are top notch. A little long, but so is the list of problems with our profession. I must add that TH did make a post asking for our top 5. Did he not read it? I don't thinnk so. I have started a thread asking for a response. Just a response. ANY response from a red name. I'll let you guess what I've gotten. we have had about 5 posts from a dev or TH on our board. IF that. we are very frustrated, and upset, and I can see where Cpt V's frustration came from. Not that I agree with either party in that confrontation, I think that the guy who's getting paid for his efforts could have gone a little farther than the guy that's not.

From what I read in the thread, Voidwas in the wrong. It's very simple, TH askedVoid to post the top 5 in THAT thread, not post a link. TH asked the captain to summarize the top 5, which Void REFUSED to do.

Quite frankly Voidis apparently going to be a good example that having a piece of paper saying you major in communications doesn't mean you're actually good at it. Good Bye Void, I have no sympathy from readinghis side of the story which I would venture would be more biased towards himself anyway(not attacking him for that, anyone would spin the story for themselves, good or bad. Judging from the facts he himself lays out, he's wrong).

Frustration is one thing, but getting frustrated and NOT listening is poor communication. If you want to fix problems you have to listen and respond based on what power you have. As a correspondent, the only power you have is to give the devs what they ASK for.

On the point of working hard for the SLs, kudos. Hard work is rewarded so you may havea future yet in whatever line of work you pursue. However, you did volunteer to take the position. You knew it would be hard work. I personally knew I would not have the time to take a position of that magnitude with the limited amount of time I have so I declined to submit an application to the devs. Don't take the job if you can't spend the time on it. Yes, even as a volunteer. Imagine volunteering to build a "Habitat for Humanity" and then showing up at the jobsite and sitting on a pile of lumber all day watching others work. You wouldn't last long as a "volunteer" in that organization.

Word of advice to Void should he read this:

Should you EVER find a job in communications, don't use the line "But I have a major in communications so I know what I'm talking about". I guarantee you will not make friends or coworkers when you say that.

I again state my opinion. The person getting PAID to do his job should have taken the 3 seconds it would have taken to get the info. Insted he didn't put anything into the report for Squad Leaders. In my opinion, even though Cpt. Vemnox may or may not have posted the information correctly, TH should have taken the lead and gotten it. insted we have a personal causing many squad leaders to not get anything added into the report TH sent in. Does that sound like someone doing his job? or like someone who was proving a point to Cpt V.? BTW, it's not Cpt. Venom, if you're goingto berate someone, at least get their name correct.

And for the record, I DO NOT support removing TH. I think for the most part he's doing a good job.

And I can see the point you are making, however I have to disagree with it. TH just can't start doing the correspondent's jobs. I don't know about you, but at the job I work at, you do not just walk around asking for extra work. Yes it may be admirable to take on extra work, but I also like to have time to myself outside of my job. I guess the point everyone is saying is that it would be nice if SOE hired a few more community managers to handle the workload. I would actually prefer that they hire more developers as the problem seems to be that they do not have enough to make the changes that are needed fast enough. No one would be mad at TH if the developers actually had the time to code the changes he is funneling to them from us. In fact, I imagine we would all be very happy indeed(I'll be very happy once they get the space expansion out, but that's another story ). Most likely TH hears from the programmer that the programmer is working on something and it will be finished soon, and then the programmer actually gets yanked to do a quick fix on something more important. However, the only thing TH can do is relay the information given to him. He cannot go make the changes himself, or he would be a developer instead of a community manager.

<last post> Your boss comes to you and asks for a report. You give the responsibility to someone under you. they don't get it to you. They quit. your boss asks for the report that was not done. Does your boss care about the employee that quit? No he cares that the report is not done. it's your responsibility that the report is not turned in. I'm sure that he wasn't looking for extra work. I'm sure that it was sent down from higher. He didn't complete his top 5 from all the professions list. that's my point. I'm going to go and try to be more constructive back in my own forum.

Hopefully my boss understands that I couldn't get to the other report because I was working on getting the33 that were done properly to him. I hope he understands that I am short handed and is reasonable enough to either assign project time to get it done so that I can get paid to do it or delegate the responsibility to my other employees if they are up for it. If the employee quit just before he walked in the room after not doing his job in the first place and the manager still can't understand that, then that is not the company I wish to work for as the management is not reasonable at all.

Good luck to you guys in getting your profession fixed.