Armorsmith Archive

Thread: Frustration

ArthurP
Sun Apr 04, 2004 1:20 pm
#14


I'm sorry it happened... stuff like this was why I posted complaints on the inactive rule all over the place (I know i got on ppl's nerves - sorry).


It should not have happened to you. As you point out - you couldn't get level 4 - due only to an aribrary code by SOE, then you lost it again - due to an arbitrary SOE inactive citizens rule. Fortunatly, that has been removed (temporarily) - but the damage has alread been done. And the damage isn't just in lost buildings or citizens - it's damage to moral of paying customers.


Sad really. I hope you can find enjoyment in the game again and can move ahead. Good Luck!

Message Edited by ArthurP on 04-04-2004 01:20 PM



¯¯¯¯ArthurP Coodle¯¯¯¯
Now Playing in the NEW Bantha PooDoo Cantina
in Beautiful, Historic Kestrel City, Naboo

ï Now with Mayor Power ! ð


Laeren
Sun Apr 04, 2004 4:00 pm
#15

There's nothing worse than having something you've wanted be dangled in front of you, laid into your hands, then yanked away again.


I'm sorry to hear abot your city. Perhaps you can grow it with active citizens up to the point you had it before. But, if you don't want to work that far into it, I hope you are able to enjoy the game regardless of your setbacks.


I'm glad the rule got removed, at least for now. It was causing more heartbreak and bad blood between everyone than it was worth.




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dhcpSilicon
Sun Apr 04, 2004 5:45 pm
#16






Laeren wrote:

There's nothing worse than having something you've wanted be dangled in front of you, laid into your hands, then yanked away again.


I'm sorry to hear abot your city. Perhaps you can grow it with active citizens up to the point you had it before. But, if you don't want to work that far into it, I hope you are able to enjoy the game regardless of your setbacks.


I'm glad the rule got removed, at least for now. It was causing more heartbreak and bad blood between everyone than it was worth.



We did grow back to 60 citizens, almost every single one of them active. That's why it'sso frustrating =)

dhcpSilicon
Sun Apr 04, 2004 5:54 pm
#17


Followup: I received a reply to my CSR ticket, and it was the usual mumbo-jumbo. Feel free to view the screenshot here.


Being less than satisfied with the standard form reply, I took the time to email the SWG support address, with the following:






Greetings.



I am Pix, the mayor of Smuggler's Cove, Naboo, on the Radiant server (coordinates -300 5700) and am currently having issues with the supposed planetary cap.



Although there appear to only be nine level 4 cities on Naboo, our city is unable to grow. I fully understand that it's entirely possible for a city to grow to level 4 and decide not to place a shuttle, though it seems highly unlikely that between the 55 necessary citizens, none of them would find it beneficial enough to add it.



Additionally, there are only 12 registered (assumed level 3) cities on Naboo, which is 3 below the cap for a starter planet.



What I am asking for is some confirmation that either:



a) the planet is indeed supporting 10 cities (their names and locations would be helpful so I could verify that they haven't downgraded)



or



b) there are fewer than 10 cities, but the cap is still "locked" as though the planet were full.



Many politicians have reported similar issues. In fact, there's a theory that the spot WE took up is still taken up by a "ghost" of our city, preventing us from taking back our very spot.



I've been through the hoops with the in-game CSRs and have frankly been disappointed in the result. All I ask is for some resolution in this matter, rather than the old runaround.



Thanks in advance for your time,



Nick Van Dusen

Pix Bumble / Silicon - Radiant







I'm hoping for a less robotic reply from this one, and I'll share the results with you folks. I know I'm not the only one who's been nailed by the phantom city bug, and I want to make sure they know it's a persistent and frustrating issue.


Thanks for all your support guys =)


Message Edited by dhcpSilicon on 04-05-2004 08:12 PM

PixBumble
Mon Apr 05, 2004 12:23 am
#18


I can't even express how truly disappointed I am right now.


My city was one of the second-wave ones. We worked hard for months, walking 3.5km to our city because there were no vehicles. We missed out on the first 15-minute batch of cities because our architect was not available.


When we finally got our city hall deed, I logged in *immediately* after the patch to drop it. I had logged out in the spot and checked every day to see if I could drop it (in case some other city had imploded) with no luck. We eventually were able to grow to a Level 3 with no problems.


We qualified for Level 4 for a long time, but since our planet was capped, I received an email each week that was little more than a "nah-nah-nah, we're terrible at database structuring."


Then one day, it happened. We miraculously received our Level 4 spot. I was completely ecstatic, and set about making a shuttle and theater. Being both a politician and master architect helps in tha regard - I wear my Urban Planner title with pride =)


But then all hell broke loose.


Inactive citizens began to drop. People who had been there for the founding of the city, but whom we hadn't seen in a long time. Their houses remained, so we had a difficult time replacing them as citizens.


Then, while I was on vacation, one person too many left the city. We lost our Level 4 spot.


That was a couple of weeks ago. Today, our Shuttle exploded. We accidentally redeeded the theater a few days ago, but now I'm glad. At least I won't have to rebuild *that* thing.


I know the system is supposed to allow for cities to rise and fall, but this is completely disheartening. I don't even want to log in anymore.


Anyway, there's my story. Hope you enjoyed it more than I have living it=)




Pix Bumble
Mayor, Smuggler's Cove (Naboo -300 5700)
Master Artisan / Master Architect / Politician / Propagandist
dhcpSilicon
Mon Apr 05, 2004 7:14 pm
#19

Oops, editing my previous post (and completely changing it) didn't bump the post. Hope no oneminds some well-intentioned /bumpage =)
CerionSkydreamer
Tue Apr 06, 2004 1:22 am
#20

Sorry to hear about the frustration.

I just wanted to note that large cities DO exist which have no shuttleport. At least on kauri. Secret Rebel and Imperial strongholds namely.

I ran across (or more accurately drove into) an Imperial stronghold on Lok which never appears on the map. Before I knew it, I was driving through an endless field of mines, and shot off my bike by an AT-St.

So, these hidden cities do exist. And if a CSR were to give you the location of these cities, I'd think it would be against the wishes of these mayors.








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Instead, all I got was this lousy padawan robe.

aachil
Tue Apr 06, 2004 2:47 am
#21

What a fiasco this is, its not so bad for the 3 to 4 size but from 2 to 3 is awful, having enough citizens for 3 in a size 2 town is quite restrictive on space and doesn't even allow the mayor to use specialisations.

What compounds it is that when your city shrinks any active citizens in the rim will need to redeed their homes to become citizens again.

I realy can not see ANY reason why a town should not have a larger area as its designated zone if it has enough citizens, that does not impinge on database size because it does not mean more buildings, just that they can be more spread out - thats even going to improve client performance!

If the database is realy hosed and cannot deal with all the extra gardens, fountains etc. then fine but as it stands my village simply does not have room for the gardens etc. to which it is entitled, we had to insist that factories were moved out of city limits to make room for more citizens, a PA hall and an aquarium, but thats it, we are full - small houses only for new citizens and no more than 6 or 7 without cramming everyone together again which is simply not going to happen.
BigGuy_WAN
Tue Apr 06, 2004 8:17 am
#22

Politician like all other professions in SWG are hosed.... Imagine how DE's feel after the "Droid Invasion" occurred????



Matt-Kire Nosral
Too'Kewl
Draago Skorponok
Ahazi
Dark Trench City Forever!!!
Chibi-Bar
Tue Apr 06, 2004 8:38 am
#23

I personally don't mind the "inactivity citizen" BUT!!!! they poorly implemented...


The mayor SHOULD have the ability at the terminal listing when was the last log on as citizen. like this:


-less than a week, 1 week, 2 week etc etc.. next to their name. This will help a WHOLE lot and can prepare for disaster.


-Create a strong box that only "system" can put items in.. i.e. redirect the pointer of ALL property in the house and place in the strongbox (players can only takes stuff out and not put stuff in) and the house redeed and place in the bank. The strong box can be access once a house is place again. this will clean up the precious lots for the cities.


between the two system, the inactivities wouldn't have been so bad. I been sitting each day wondering if anyone else going to pop.. trying to use tip methods and communication... we shouldn't have to resort to such things and have the system do it for us..


or at least if the account is paid up... the citizenship should remain...




Sasheria Windsong

Master Artisian and Master Architect
Drop off Vendor Cynthia: -4752 -4341
Architect Shop Vendor Sasha:-4756 -4341
Citizen of Blood Gulch, Dantooine
BigGuy_WAN
Tue Apr 06, 2004 2:17 pm
#24

Politician like all other professions in SWG are hosed.... Imagine how DE's feel after the "Droid Invasion" occurred????



Matt-Kire Nosral
Too'Kewl
Draago Skorponok
Ahazi
Dark Trench City Forever!!!
dhcpSilicon
Sat Apr 10, 2004 8:20 pm
#25

Update:


We were again passed over for a shuttle, and decided to check the only other registered cities on the planet. We found out that we weren't the tenth city to move to level 4, but the twelfth! Two cities don't list their shuttleports for some reason, so it appears there are only 9.


I don't think there's any hope of getting our shuttle back until the caps are raised =(


How the hell did the game let two cities go past the cap? And why can't we do it again to get our shuttle back? Argh!
EccoTon
Mon Apr 12, 2004 2:07 pm
#26

Do not take it so hard. Polygon Valley was screwed out of a shuttle too. WE do not have one and to be honest don't miss it or really need it! With speeders and other shuttles close it has not impacted our vendors, mine still does over a million a week no problem. SOE needs to revamp the entire player town and politician experience. It is a mess and a waste of skill points and credits. We had 3 citizends log on to find their houses gone. I said it before and I say it again it is not SOE business how often people play if their accounts are paid. If you pay you play no matter if it is once a year!
Ecco Ton
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