All Archive

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Duexfuse wrote:

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SWGHottie wrote:

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Jessalyn_Bohicat wrote:
i doubt im alone in saying: good riddance?

i did not find her to be the best customer service rep, she often didn't know wth she was talking about. it is better to say, i am not sure i need to find out, rather than say crap that isnt true. at least imo. it is better to be thought a fool, than lie like an ass and remove all doubt


and as others have said, she was often tactless and sometimes rude.

i love how ppl defend her and say, it isnt her fault, everyone was so mena to her, blah blah brown nose brown nose.

guess what? it is HER JOB to take the heat. it is her JOB to represent soe to us. it is her JOB to be informative, to be a liason between us, and it is her responsibility in that job to deal with the community no matter how unhappy or angry we are. she gets paid, it aint like she was vollunteering. and anyone who has done a similar job should understand that.

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You're not alone.

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And now you won't hear ANYTHING on the forums from SOE. Tiggs was basically the only person that worked forSOE that dealt with the community.

You people think that you had a problem with getting questions answered by developers???

It just got ALOT worse.

Sometimes something is better than nothing.

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I agree. This was a lousy time to get rid of her. I suspect there will be a replacement at some point, however, it seems that there is a lot of information that needs to be given to the community between now and November 15. I've noticed that some of the other developers have posted some messages, but I'd rather they be working on fixes instead of talking to the community. We need more communication right now, not less.

Final straw.

Cancelled my remaining account.

Ive no idea if she was pushed or she jumped...but SWG is doomed now as no-one will step in with as much help that she has offered in the last few days.

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JerecSpades wrote:
Tiggs didn't get fired, she quit look around and you'll understand why, follow the Dev tracker read between the lines.

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Looking at Dev Tracker she had posts after 1 a.m last night and again at 7:30 this morning. She has clearly been working incredible hours since this NGE stuff broke. Because she has been the human face of the game company she has taken the most shots. Because she has actually been out there responding to people as best as she was allowed to respond, she gets the blame for everything by a large portion of angry people.

Well everyone, you have lost the human face this company still had. You lost professionalism, grace, humor, and someone who actually cared about what people were asking and who I am quite sure went to bat for the players time and time again.

In her honor, if I can figure out how to do a sig I am going to to use what someone posted above : Tiggs shot first! I hope she did, I hope she told em off, I hope she nailed them with her ever handy bottle of ketchup. I hope she gets snapped up by another more humane company soon.

/hugs Tiggs

Tiggs Shot First!

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JoodahMacabee wrote:

Please refrain from personal attacks

Message Edited by Ashlanne on 11-09-200501:29 PM

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{{{{{{{{{{{{{{{{{{{{{{{{Flagoo}}}}}}}}}}}}}}}}}}}}}}}}}
'Aint no place for the green man in the white stormtrooper's Empire!
Genuine Master Rodian Smuggling
----------------------I can pwn any fish in the pond!----------------------
Director of the Foundation for Rodian Independence, Learning, & Logistical Support [F.R.I.L.L.S.]

So the one person who seemed to have a clue and actually tried to work with the community is gone....

I'm at a loss for words...

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Flagoo wrote:

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JoodahMacabee wrote:

Please refrain from personal attacks

Message Edited by Ashlanne on 11-09-200501:29 PM

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Please refrain from firing good folk

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Flagoo wrote:

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JoodahMacabee wrote:

Please refrain from personal attacks

Message Edited by Ashlanne on 11-09-200501:29 PM

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Please refrain from firing good folk

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