Teras Kasi Archive

Thread: It's good to see the Devs not even posting here. Great customer service DEV's A+ service

Jedah_Fisk
Mon Aug 18, 2003 9:41 am
#1

These guys are the bottom of the bottom when it comes to customer service. And were the bottom of the bottom on their list. If we were to get any lower us and the Dev's would be burning in hell right now.
ProLamer
Mon Aug 18, 2003 10:00 am
#2

They don't post on any profession's message board, because if they do, every other profession will cry """ AHHH THEY FAVOR X PROFESSION OVER Y PROFESSION!!"""





Murr Durr, Zabrak ~ (Ahazi)
Teras Kasi Master
1/1/0/0 Creature Handler
4/4/3/0 Medic
0/0/3/0 Pistoleer
DrBonzai
Mon Aug 18, 2003 10:11 am
#3

The CH profession got a response from a dev I think yesterday (sunday).


We are at the bottom because TKAs got nerfed the most which means more works for the SWG devs.



A now useless TKA,


Wanderhome DrBonzai.

Valryn
Mon Aug 18, 2003 10:43 am
#4

We're probably last to get a response to the 5 Issues because we're next to last on the list alphabetacally. Its not like they can do every response in 1 day.




Valryn Seril - Expert Bartender, Iron Chef, Novice Commando *Retired Master Architect*-- Tarquinas

Valeryn Meiju - Master Brawler, Master Marksman, Novice Swordsman -- Starsider
FlameWulf
Mon Aug 18, 2003 11:21 am
#5

Valryn -


BAH!, your calm logic has completely destroyed my seething anger. **edit** you and your common sense!!


That's actually the first explaination that's somewhat reasonable. =)




Krystai
ProLamer
Mon Aug 18, 2003 11:43 am
#6

Heh good point Valryn.



Murr Durr, Zabrak ~ (Ahazi)
Teras Kasi Master
1/1/0/0 Creature Handler
4/4/3/0 Medic
0/0/3/0 Pistoleer
VeganDago
Mon Aug 18, 2003 11:51 am
#7

Your bias shows my friend. Although there are very serious imbalances and bugs present in-game, I have to give the devs credit and say that they probably have theBEST customer service of any game to date. When was the last time you played a game where, YEARS prior to release you were able to discuss how the game will play out with them?


Do you have any idea how impossible it would be for them to post on EVERY profession board daily? Just look at the tech support and general discussion boards, they have their hands full enough there.

Jedah_Fisk
Mon Aug 18, 2003 2:55 pm
#8

Well here's an idea....It sounds crazy, but stick with me here. Hire some more people, this is'nt some back garage company running a server from their kitchen...It's Sony. And the money they have made from retail and their online service is more than enough tot ake care of that problem. I mean Mcdonald's emplyees fill hundreds if not thousands of orders a day, and your saying that it would be impossible, especially when the response is ussually, We'll look in to it. This is unacceptable. I mean what if you paid for the full cable package and out of the 100 channels your suppose to get, 25 are not coming in, and the other 25 you cantpickup very well.
Jedah_Fisk
Mon Aug 18, 2003 2:58 pm
#9

It does'nt even have to be a DEV that responds. I mean if you go on the dell forums . Mr. Dell does'nt answer the questions
Jedah_Fisk
Mon Aug 18, 2003 3:02 pm
#10

Oh and one more thing, sorry. How many Dev's responses have you seen to the profession class forumstoday? I saw like1 last night on the rangers forum which have been waiting forever. The rest were on the general discussion board where Holo was defending himself.

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