Squad Leader Archive

Thread: Customer satisfaction

MovingShadow
Fri Oct 10, 2003 7:23 am
#1

First off i would like to say i love SWG great ideas behind it endless possibilities ..


But , just like GCW we are at war here with SOE not only are we being ignored we are getting screwed out of our hard earned income. We pay for this game monthly . We pay the salaries of SOE employees. Yes i do believe they work hard but the question is on what and who? Who comes first considering we all pay the same amount who is more Important ? I was in beta i'm aware of bugs they happen but the difference between Beta and Live is that we are paying. Sadly the attention is going to Bandwagon professions the attention should be focused to all customers. Yet we receive no responses no respect no attention. So for all these months of SOE payment what have we gotten back except wasted time and grief. People are already killing their accounts because they see that nothing will be fixed. The only way they will pay attention is if they find out their loosing profit. So in order to do that it means all and everyone as a squadleader would have to cancel their accounts. Do we have to do that in order to get that attention? Sadly yes. The new patch that was released not only nerfed Volley Fire but rendered it unusable period kinda like being kicked while your already on the ground. The HotFix that was released today? Had no repair for Volley Fire.. Only fixed Bandwagon professions. So once again. We are truly being ignored the correspondent is being ignored therefore his job is a failure and his time wasted. So what do we do people? Do we threaten SOE with massive cancelled accounts(Only Way To Get Their Attention)? Or just sit here and waste more money a month to see nothing if anything get's fixed or broken again or begins new professions by starting new accounts and paying them for their failures new characters and waste more money. I believe this is what they want us to do.


We choose here now as paying customers.


The Choice is your's..

MovingShadow
Fri Oct 10, 2003 7:32 am
#2

I appologize for the attitude i that post this is not meant to tell everyoen to quit playing period its jsut a my feeble attempt and finding a way for us to be heard. Yet we are not. I dont want people to cancel their accounts it would be the easiest way out . But we seek a solution to all of this constantneglect from Dev's.


What do we do as community members to make tehm realise they will loose money due to lack of interest of costumer's?

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