CUEmu - Thread Posts

Gooney

Fri Feb 25, 2005 8:11 am

Ya, your right they very likely fixed the double slice bug because you were talking to them every day. It couldnt have been the absolute deluge of complaining weaponsmiths, artisans, correspondants, etc.(Basically anyone one usingor buying a weapon or being shot by a double sliced weapon).

Ill grant you that in the case of the PU Exploit that CSR Reports probably did help, or at least initially in bring it to the devs attention. Besides that particular bug affected all weapon using players. The state of smugglers pretty much only affects smugglers.

Dont get me wrong Id love the smuggler revamp, I was a smuggler for a very long time, and would like to do it again. However, the state its in now simply isnt much fun for me. Ive been waiting on the smuggler revamp for a very long time. We've all said all there is to be said on the subject and if that wasnt enough to mobilize a response from them then I guess I just have to accept that the revamp will come when it comes.

Not that any of this has anything at all to do with the original posters first post. Which was simply to flame a CSR or again remind us of how little SOE cares about smugglers. Its all been said and said again. The CSR in question did nothing wrong and answered his question, there was no reason to post it here.

-Gooney

Prev Mooney

~LVN~

~ Pro Res Republica~

JediNizar2

Fri Feb 25, 2005 8:40 am

#15

outlanderBZ wrote:

as much as i wish smugglers smuggled i don't think taking CSR's time from doing constructive tasks is necessary.

but thats just my opinion and who am i

I didn't except that the CSR will help us. It was only a protest, I and some more in this Forum thoght that if we cray a little louder perhaps we will finaly heared

if every Smuggler send a Ticket each day, and make every day also a comment in the bug Threads. perhaps than they stop nerfing us

Blixtev wrote:
Until the Producers decide otherwise, the game stay bugy how it is. and we will continue to nerf and ignore Smugglers

mturnage

Fri Feb 25, 2005 8:45 am

#16

Artisans don't make art...... Pure genius.

Vakra Erl-i - Elec Osierdan
Lowca

SpinningCloud

Fri Feb 25, 2005 8:45 am

#17

Gooney,

"Artisans do not make art." is some kind of an answer?

There was no semantics arguement here. Artisans DO what their name implies. Commandos DO what their name implies. Dancers DO what thier name implies. Musicians DO what thier name implies.

Smugglers do NOT DO what their name implies.

Semantics? Sorry this CSR doesn't get it in the least.

Smuggler, Smuggler, Smuggler Pie, Two years of "Soon"(TM), a harsh bunch of lies.
Ask me a riddle and I reply: "Smuggler, Smuggler, Smuggler Pie"

Smuggler, Smuggler, Smuggler Pie, Dancers can't smuggle and neither can I.
Ask me a riddle and I reply: "Smuggler, Smuggler, Smuggler Pie."

Smuggler, Smuggler, Smuggler Pie, Why are there Jedi, I don't know why.
Ask me a riddle and I reply: "Smuggler, Smuggler, Smuggler Pie."

SpinningCloud

Fri Feb 25, 2005 8:48 am

#18

DigiDante; "I myself repetatively reported bugs and sat and talked to CSR's in chat about the powerup exploit. It took them over 1 year of constant bug reports and complaining before they fixed it. It got to the point where I was in chat daily complaining about it and the fix was the very next publish."

Exactly.

And I can guarantee you that if one person complained once and assumed that they then knew about it it would NOT have been fixed even after a year.

Simple fact is that if one person complains once they figure it just isn't important to enough people to bother fixing.

Smuggler, Smuggler, Smuggler Pie, Two years of "Soon"(TM), a harsh bunch of lies.
Ask me a riddle and I reply: "Smuggler, Smuggler, Smuggler Pie"

Smuggler, Smuggler, Smuggler Pie, Dancers can't smuggle and neither can I.
Ask me a riddle and I reply: "Smuggler, Smuggler, Smuggler Pie."

Smuggler, Smuggler, Smuggler Pie, Why are there Jedi, I don't know why.
Ask me a riddle and I reply: "Smuggler, Smuggler, Smuggler Pie."

Gooney

Fri Feb 25, 2005 9:08 am

#19

SpinningCloud wrote:

Gooney,

"Artisans do not make art." is some kind of an answer?

There was no semantics arguement here. Artisans DO what their name implies. Commandos DO what their name implies. Dancers DO what thier name implies. Musicians DO what thier name implies.

Smugglers do NOT DO what their name implies.

Semantics? Sorry this CSR doesn't get it in the least.

???

Think the one that doesnt get it here is you my friend.

Ill try to help you there.

1. Read the ticket from the first poster (Move to step 2 when you understand)

2. Read the reply from the CSR (Move to step 3 when you understand)

3. Look up the meaning of the word "Semantic"

4. Evaluate the posters ticket, and the answer from the CSR, keeping in mind the definition of "Semantic".

5. Form an idea of what exactly the point of the first post was...I'll give you a hint. In this case the point was to flame a CSR.

That is what my personal replies were aimed at defusing or attempting to point out.I happen to be of the opinion that wasting a CSRs time on "Protests, whining, or complaining" keeps them from doing what they are supposed to be doing...aiding customers with real in-game problems.

I think you'll find that semantics are indeed a part of the first post, but they are not the point of the first post at all.

Sorry, got off on a tangent but you addressed your post to meso I felt compelled to answer.

I happen to agree that Smugglers should indeed Smuggle, and someday I hope they will be able to etc., etc.

-Gooney

Prev Mooney

~LVN~

~ Pro Res Republica~

SmugglinZane

Fri Feb 25, 2005 9:13 am

#20

Gooney wrote:

Just what did you expect him to say? The state of Smugglers is hardly new news. And strictly speaking you can "smuggle". In the game that is implemented by giving the smuggler a higher chance to avoid getting dinged on a stormtrooper scan.

Now is this "smuggling" something of value in the game? No.

Is there better ways to implement smuggling? Yes.

Is there anything currently being done about this on the dev side? Unknown

There will be a number of revamps in the future, we've all heard that before so it is not new news either.

The CSR gave you a pretty good answer in my opinion. Its not like CSRs have any power over the code or skill-set of professions anyway. I'm actually pretty surprised he even bothered to answer your ticket.

-Gooney

I do a better job of Smuggling with a droid or a high rank than Ido as a Smuggler. Let's not forget that the scans, to date, have been more about what faction you belong to than what you're carrying.

The CSR gave an idiotic answer and made themselves sound both ignorant and incompetant. Although the tactic may not be the best because of the rules of the game, the answer was at best moronic.

"Jedi claims of being "broken" are like saying "But my TV isn't widescreen! It's broken! My TV can't show high-def pictures in 1080i, it can only do 720i! It's broken!" Meanwhile, crafters are saying "We'd really like to have a TV that's larger than 12" and gets more than 4 channels and doesn't constantly lose vertical control", and entertainers are saying "Can we get some color instead of this B&W piece of junk?" And smugglers? We're listening to radio programs of "The Shadow" and "The Abbot and Costello Comedy Hour" and hearing FDR's Fireside Chats. We don't even HAVE a damn TV, much less a broken one or a "broken" one by Jedi standards. I'd LOVE to be as "broken" as they are." - The Legendary Solo4114

SpinningCloud

Fri Feb 25, 2005 9:32 am

#21

Gooney,

I'm afraid I do not see how "Artisans don't make art." is a good answer to anything. Artisans do exactly what the name implies...

And he fails to see what Commandos would do using that logic? That is a good answer to what? Commandos do what I'd expect them to do given the definition of a commando.

The point was that each of these professions EXCEPT Smuggler do what their name implies. There is no semanticsarguement being presented here, simply that the definition of each profession title is implimented as expected EXCEPT Smuggler which has NOTHING relating to smuggling about it.

If this was submitted as a bug report then I see NOTHING wrong with it...especially since I sent in the exact same bug.

I consider it a bug that Smugglers don't smuggle. You apparently do not, bully for you.

Smuggler, Smuggler, Smuggler Pie, Two years of "Soon"(TM), a harsh bunch of lies.
Ask me a riddle and I reply: "Smuggler, Smuggler, Smuggler Pie"

Smuggler, Smuggler, Smuggler Pie, Dancers can't smuggle and neither can I.
Ask me a riddle and I reply: "Smuggler, Smuggler, Smuggler Pie."

Smuggler, Smuggler, Smuggler Pie, Why are there Jedi, I don't know why.
Ask me a riddle and I reply: "Smuggler, Smuggler, Smuggler Pie."

Shrendyc

Fri Feb 25, 2005 9:46 am

#22

Gooney wrote:

That is what my personal replies were aimed at defusing or attempting to point out.I happen to be of the opinion that wasting a CSRs time on "Protests, whining, or complaining" keeps them from doing what they are supposed to be doing...aiding customers with real in-game problems.

Let me give you a shining example of just how helpful CSR's are to the "customers with real in-game problems".

Last night, my wife logged in to do a harvester check on Lok before we walked the dogs for the evening. She was on her way home from her last harvester check, and as she was minding her own business, cruising over the barren landscape that is Lok, someone's mission spawned directly on top of her. It was one of those mercenary bases, with the exterior walls, a landspeeder, and the metallic building in the middle (such as the ones used on the remote outposts for cloning centers, etc.). She was stuck in a triangular area formed by the landspeeder, the building, and the outer wall. She tried everything to get out - /unstick, etc. and nothing worked. To add insult to injury, there were red star level mercenaries prowling around, and she was unbuffed with no armor. She's not a ranged profession, so she couldn't even shoot at the mission "base" to destroy it and make it de-spawn.

I told her to file a CSR ticket and get help. I had not logged in yet, and the dogs needed to get out before we had messes to clean up. Now, it takes me 15 - 20 minutes to get around the block. She filed that ticket before I left the house (I had to help a little as she had never done that before). When I got back, she was still stuck and no CSR had contacted her, much less gotten her out of her situation. You would think that 15-20 minutes for someone with an immediate problem would illicit SOME response, even a "we'll get to you when we get to you". But nothing.

I logged in, made my way to her location which was another 10 minutes by the time you factor everything in, and then proceeded to destroy the base for her. Once that was accomplished, the remains poofed, and she was free again.

She was on for about another hour and change. There was STILL no response by the time she quit SWG.

Don't tell me that CSR's are busy helping people with immediate problems. I won't believe you.

"Any intelligent fool can make things bigger and more complex... It takes a touch of genius --- and a lot of courage to move in the opposite direction. "

Ternque01

Fri Feb 25, 2005 10:27 am

#23

Gooney wrote:

Just what did you expect him to say? The state of Smugglers is hardly new news. And strictly speaking you can "smuggle". In the game that is implemented by giving the smuggler a higher chance to avoid getting dinged on a stormtrooper scan.

Now is this "smuggling" something of value in the game? No.

Is there better ways to implement smuggling? Yes.

Is there anything currently being done about this on the dev side? Unknown

There will be a number of revamps in the future, we've all heard that before so it is not new news either.

The CSR gave you a pretty good answer in my opinion. Its not like CSRs have any power over the code or skill-set of professions anyway. I'm actually pretty surprised he even bothered to answer your ticket.

-Gooney

I agree with Gooney. It WAS a loaded question. What kind of answer do all of you smugglers personally give loaded questions in your occupation or life??? The CSR gave about as good of an answer that you can expect with a question like that.

All in all, if you are dissatisfied with the smuggler profession, contacting a CSR about it would be my definition of the "wrong" place to address your dissatisfication. I almost consider the ticket to be borderline harassment of the CSR system.

Axob Freelight
The non-Jedi are extinct. Their fire has gone out of the universe.

SpinningCloud

Fri Feb 25, 2005 10:32 am

#24

I don't think it's abuse of the bug reporting system though and I'm not all that sure he didn't submit it as a bug...I did so I guess I'm assuming he did as well. *shrugs*

Still, the answer made no sense. A reasonable answer would have been; "We know that Smugglers don't smuggle and it will be addressed in the future."

Smuggler, Smuggler, Smuggler Pie, Two years of "Soon"(TM), a harsh bunch of lies.
Ask me a riddle and I reply: "Smuggler, Smuggler, Smuggler Pie"

Smuggler, Smuggler, Smuggler Pie, Dancers can't smuggle and neither can I.
Ask me a riddle and I reply: "Smuggler, Smuggler, Smuggler Pie."

Smuggler, Smuggler, Smuggler Pie, Why are there Jedi, I don't know why.
Ask me a riddle and I reply: "Smuggler, Smuggler, Smuggler Pie."

Ternque01

Fri Feb 25, 2005 10:40 am

#25

Bug or not, it seems like a poor choice of avenue.

Axob Freelight
The non-Jedi are extinct. Their fire has gone out of the universe.

SmugglinZane

Fri Feb 25, 2005 10:44 am

#26

SpinningCloud wrote:

I don't think it's abuse of the bug reporting system though and I'm not all that sure he didn't submit it as a bug...I did so I guess I'm assuming he did as well. *shrugs*

Still, the answer made no sense. A reasonable answer would have been; "We know that Smugglers don't smuggle and it will be addressed in the future."

I agree, even a simple "this is not the proper forum for this type of discussion" would have been more appropriate without the CSR having to make any comments on the game and it's skills.

The real problem is this is yet another example of an SOE employee talking down to one of it's customers. 90% of all their replies and responses to players are baseless arguments and condescending speeches. This CSR response is a perfect example of not only what is wrong with the CSR system, but their customer relations in general. You can buy a $.99 item at Walmart and get better customer relations, and many people here have piad hundreds of dollars to this point to play this game.

"Jedi claims of being "broken" are like saying "But my TV isn't widescreen! It's broken! My TV can't show high-def pictures in 1080i, it can only do 720i! It's broken!" Meanwhile, crafters are saying "We'd really like to have a TV that's larger than 12" and gets more than 4 channels and doesn't constantly lose vertical control", and entertainers are saying "Can we get some color instead of this B&W piece of junk?" And smugglers? We're listening to radio programs of "The Shadow" and "The Abbot and Costello Comedy Hour" and hearing FDR's Fireside Chats. We don't even HAVE a damn TV, much less a broken one or a "broken" one by Jedi standards. I'd LOVE to be as "broken" as they are." - The Legendary Solo4114

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