Smuggler Archive
Thread: A humble question to our trigger happy mods
Tiggs wrote:
Hello,
The moderators receive reports from players who think threads/posts are inappropriate for our forums and hit the report to moderator button. It is then the moderators job to review the thread and posts within it to see if it is within our guidelines. If the post is not within the guidelines it is removed. If the main post is within the guidelines however there are posts afterwards that aren't they will be removed.
When a post is removed all posts replying to it are also removed. This is where our players should be careful with what they are replying to.
I have not seen your post however I will ask the moderators tomorrow what happened.
Wrong. I'd bet half the time, the moderators don't even read the threads.
SmugglinZane wrote:
Tiggs wrote:
Hello,
The moderators receive reports from players who think threads/posts are inappropriate for our forums and hit the report to moderator button. It is then the moderators job to review the thread and posts within it to see if it is within our guidelines. If the post is not within the guidelines it is removed. If the main post is within the guidelines however there are posts afterwards that aren't they will be removed.
When a post is removed all posts replying to it are also removed. This is where our players should be careful with what they are replying to.
I have not seen your post however I will ask the moderators tomorrow what happened.
I find this statement hard to believe. This means we either have a bunch of stealth reporters, people who are reporting without saying anything, or the mods actually do delete things that aren't necessarily reported.
Considering the penchant for certain types of posts getting deleted in this forum, especially the ones that are critical of the devs without flaming, then I take this as a bold faced lie. Well maybe not a lie, but definitely a half truth.
We know they delete without a report Tiggs. So just come clean about it.
We have around 150 forums that four moderators attend to (2 during the day and 2 at night). They very rarely have the time to go looking for posts with the amount of post reports they receive.
Tiggs wrote:
SmugglinZane wrote:
Tiggs wrote:
Hello,
The moderators receive reports from players who think threads/posts are inappropriate for our forums and hit the report to moderator button. It is then the moderators job to review the thread and posts within it to see if it is within our guidelines. If the post is not within the guidelines it is removed. If the main post is within the guidelines however there are posts afterwards that aren't they will be removed.
When a post is removed all posts replying to it are also removed. This is where our players should be careful with what they are replying to.
I have not seen your post however I will ask the moderators tomorrow what happened.
I find this statement hard to believe. This means we either have a bunch of stealth reporters, people who are reporting without saying anything, or the mods actually do delete things that aren't necessarily reported.
Considering the penchant for certain types of posts getting deleted in this forum, especially the ones that are critical of the devs without flaming, then I take this as a bold faced lie. Well maybe not a lie, but definitely a half truth.
We know they delete without a report Tiggs. So just come clean about it.
We have around 150 forums that four moderators attend to (2 during the day and 2 at night). They very rarely have the time to go looking for posts with the amount of post reports they receive.
Then they shouldn't be deleting posts, should they? A post shouldn't be deleted, unless it's read and found to be truely "bad". C'mon, you're the community relations person, it only makes sense.
I personally report 2-3 posts a day. They are posts that violate the SoE forum rules. My home server forum has less flaming/trolling posts, and actually contains post that are directly game related. I take my participation on these forums as a priveledge and do my share to maintain quality communications between player and company. Because that's when the company is more likely to listen to what I have to say.
SmugglinZane wrote:
I find this statement hard to believe. This means we either have a bunch of stealth reporters, people who are reporting without saying anything, or the mods actually do delete things that aren't necessarily reported.Considering the penchant for certain types of posts getting deleted in this forum, especially the ones that are critical of the devs without flaming, then I take this as a bold faced lie. Well maybe not a lie, but definitely a half truth.
We know they delete without a report Tiggs. So just come clean about it.
There was no outcry for the CU or Publish 24 ( AKA: the birth of the one hit incap ).
All we wanted was the bugs that were already there to be fixed, but no... we get yet another publish full of bugs and un-balanced "improvements" to a game already riddled with bugs.
Just fix the bugs that are already here, don't force feed us more garbage. You know the old saying, garbage in, garbage out.
The community is outraged by this new publish and it's not something that "just happened" -- it's been festering for a while now, and it's now driving more and more people away from a game they used to love.
Do us all a favor and start being pro-active with the community in which you are PAID to relate to.
Tiggs wrote:
We have around 150 forums that four moderators attend to (2 during the day and 2 at night). They very rarely have the time to go looking for posts with the amount of post reports they receive.
Ok normally I don't get involved in Forum politics, nor do I like to feed the trolls, I have NOT seen the thread in question, however I AM prompted to ask this question:
You have "moderators" of these forums that arbitrarily delete posts because of "reports" from normal users, in most cases without ever reading the post in question?
SO let's say there is this guy "Mike" last night he beat me in pvp, I am still quite sore about this, today "Mike" post in the Chef forum about Tatooine Berry Fruit Spawn rates. I hate "Mikes" guts for beating me, so I decided to get my revenge, I report his post to the moderator, in my report I claim that Mike is being subversive, using foul language and has a general overall Anti-Dev sentiment. So the moderator is thinking "oh great only 40 more of these and I can go to bed" so He sees mine, and deletes "Mikes" post without ever reading it. Since this was effective, EVERYTIME "Mike" posts something, regardless of the topic, I report it and it gets deleted, caught in the massive heap of other posts the mod has to delete?
That is not good business, and I am not a big complainer (less than 30 posts in over 2 years, and most of those are beta posts), I am just curious as to this business practice.
What it sounds like is you need more moderators for these forums, I of course volunteer my services, as for having been in the game every day for 2 years and not quitting and logging thousands of minutes on the forums (as a reader, not a poster). I would be happy to donate some of my free time to actually READ disputed posts and act accordingly, not delete posts because the more posts I delete the more work it looks like I am doing. You know my email, look me up if you want some real help.
Darkshadow - Valcyn - Master Rifleman/Creature Handler - Retired Bounty Hunter (again) - Inqusition Ace Pilot
Tiggs wrote:
We have around 150 forums that four moderators attend to (2 during the day and 2 at night). They very rarely have the time to go looking for posts with the amount of post reports they receive.
I believe her. I stealth report posts all the time and I'm sure there are hundreds of other users out there like me.
In fact, I have it in my imagination that when Garva et al. see reports from certain people who they have come to trust because that person's reports seem to always be dead-on, they're more apt to go with what that reporter has requested and just delete a reported post due to that level of trust. I could be wrong, but that's what I imagine.
DKShadow wrote:
Tiggs wrote:
We have around 150 forums that four moderators attend to (2 during the day and 2 at night). They very rarely have the time to go looking for posts with the amount of post reports they receive.
Ok normally I don't get involved in Forum politics, nor do I like to feed the trolls, I have NOT seen the thread in question, however I AM prompted to ask this question:
You have "moderators" of these forums that arbitrarily delete posts because of "reports" from normal users, in most cases without ever reading the post in question?
SO let's say there is this guy "Mike" last night he beat me in pvp, I am still quite sore about this, today "Mike" post in the Chef forum about Tatooine Berry Fruit Spawn rates. I hate "Mikes" guts for beating me, so I decided to get my revenge, I report his post to the moderator, in my report I claim that Mike is being subversive, using foul language and has a general overall Anti-Dev sentiment. So the moderator is thinking "oh great only 40 more of these and I can go to bed" so He sees mine, and deletes "Mikes" post without ever reading it. Since this was effective, EVERYTIME "Mike" posts something, regardless of the topic, I report it and it gets deleted, caught in the massive heap of other posts the mod has to delete?
That is not good business, and I am not a big complainer (less than 30 posts in over 2 years, and most of those are beta posts), I am just curious as to this business practice.
What it sounds like is you need more moderators for these forums, I of course volunteer my services, as for having been in the game every day for 2 years and not quitting and logging thousands of minutes on the forums (as a reader, not a poster). I would be happy to donate some of my free time to actually READ disputed posts and act accordingly, not delete posts because the more posts I delete the more work it looks like I am doing. You know my email, look me up if you want some real help.
Darkshadow - Valcyn - Master Rifleman/Creature Handler - Retired Bounty Hunter (again) - Inqusition Ace Pilot
Tiggs didn't say they delete post without reading them first, she said that the mods are busy enough without having to search for posts themselves. Players report posts, the mods read them and then decide wether to delete the post or not. I've reported many posts which never got deleted. Try not to read extra into what she said jump to conclusions based on what think happens, it makes it look like you're fabricating facts in order to further your own ajenda.
negilum wrote:
Tiggs didn't say they delete post without reading them first, she said that the mods are busy enough without having to search for posts themselves. Players report posts, the mods read them and then decide wether to delete the post or not. I've reported many posts which never got deleted. Try not to read extra into what she said jump to conclusions based on what think happens, it makes it look like you're fabricating facts in order to further your own ajenda.
lurdanta wrote:
I think it is sad someone reported that thread and that it was deleted. The thread was an admirable attempt to make things better by lowering the temperature here. I'd hate to think that is something SOE considers inappropriate.