Politician Archive

Thread: Server boundaries negatively impact your city?

Manipulative
Mon May 03, 2004 2:48 pm
#1

Since the launch of player cities, I have lived in a city with a server boundary issue. First it was as a citizen of Mos Muerte, the very first player city of Shadowfire, and now, as the mayor of a new city, in anew location, I find I've been plagued by this problem once again. It's so depressing when you and 25 of your closest frineds move 5k away, without the benefit of a shuttle, hoping to get away from the curse that is a server boundary, only to find another one!


To explain the symptoms some residents face: If your house is located on a server boundary (the boundary feels like it's about the width of 3 or 4 small Tat houses), it is common for items that you pick up from your house to "poof" when you leave and cross the server boundary. Likewise, if you return home, and drop off items in your house, it is common for them to "poof".


"Poofed" items disappear for a while, and tend to come back in a day or so. Usually, the next day, whatever is missing is back again. Sometimes logging out and back in will get the item back, other times that's not good enough, and waiting a day or two is the only recourse. Think of the problem as similar to a "ghosted" rider of a vehicle, but with items, not avatars.


Anyway, the reason for the post isn't to whine, or rant, but rather to ask if any other cities have faced or currently face this problem? Also for any city that has faced this problem, what help, if any, have you been able to receive from SOE?


My new city is just 25 residents (but I'm holding 20 more ppl at bay, while we work through this issue). It's less than a month old, and moving again will be easy enough. However, I'd like to know definitively that my new spot will NOT have this problem follow me (yet again). Also, I'd really welcome it if a CSR would throw me a bone and give me a new city hall. I'm not expecting it, but it sure would be nice. If anyone has any experience or advice with a similar problem, I'd welcome it gladly!



Cher & -Chastity- SuperStar - Shadowfire
Master Sharpshooter, Master Combat Medic
Master TK, BE, Smuggler
Mayor Juliani - Master Architect, Master Artisan, Musician, Politican - City of Angyls, Tatooine
hajihill
Mon May 03, 2004 4:04 pm
#2


Ouch...


Manipulative, I haven't experienced that myself, and have no immediate advice for you. I will however, keep an ear out and see if I can find something out... that sounds rough...


I have had some items appear with some irregularity, but it has always been infrequent enough and they have returned quickly enough for me to easily ignore it... if this was a regular occurence I would be immensely frustrated.

Message Edited by hajihill on 05-03-2004 04:04 PM



_________________________________________________________

- Archonia D'Syraculle for Politician Correspondent
Mayor of Elysium - Starsider - Dean of Corellia University
"However, what I tell you is true: No community will exist and prosper without widespread mutual OOC respect for one another." -Davyn Gabriel (Founder of VR)
PreLaunch
Mon May 03, 2004 4:33 pm
#3

Yes I have this issue in my city but its a much bigger problem the 2 or 3 small houses. The area in my city must be 200 meters wide. Im not expecting the problem to get fixed so your best bet is to move the effected houses from the area and place a garden or statue there so you dont accidentaly place more houses there at a later date.


Hmm by 200 meters I mean the effected houses are at least 200m away from each other Im not realy sure if houses placed inbetween them would also have the same problem but I guess eventually I will find out.


Pappi
Mon May 03, 2004 5:10 pm
#4

back when my shop was in Kaadara, i had a similar problem with server boundaries. most of my customers would "lose" their items after walking out of my shop, and a complete relog (make sure you disappear from the world) usually brings the item back immediately. i haven't seen anything that i drop on the floor poof, but things i pick up sometimes disappear

i've lost xp this way too, 3 out of the 4 incidents unqualified me for a skill while i crossed a server boundary to get training. the CSRs wouldn't reimburse xp, and by the time they actually read my (somehow mysteriously disappeared 3 times) ticket(s), i already mastered tailor and just got materials back. i remember breaking down crying the last time it happened after i unqualified for master tailor

... *ahem*, enough of the personal rant, that was ages ago as far as i know, there's not really a way to prevent poofing items across server boundaries unless you pick up an item, log out complete, come back, and walk across. likewise for dropping items in a house, relog before dropping them might help.




stupid_people_happen . .
Pappi Inc Tailoring (home of the black tax) - Odi's meds and chef tissues - closed
- I support literacy, common sense, and apostrophes
Manipulative
Tue May 04, 2004 11:26 am
#5

Perhaps a few saw this thread and didn't reply, as it wasn't relevant, but for those curious, or for those that may suffer this problem in the future, I did get some additionalinformation. A CSR confirmed the location of a server boundary running east/west, right through the center of my little town. The southwest Pilon(or Pillar)that marks city hall is almost exactly at the center of the boundary.


This explains why nearly every resident in town was suffering this problem. It's hard to live in the city, and not pass across the middle! And for a small city to declare the middle 200m of the city as a no-build zone...well, that's darned near impossible. We absolutely must move.


A different CSR then reported that the new location we are considering is server boundary free.


That's great news. We didn't get a new city hall, but at least we got the 2 critical pieces of information we wanted.


Thanks for the support from those that responded. Even this small recognition was useful.



Cher & -Chastity- SuperStar - Shadowfire
Master Sharpshooter, Master Combat Medic
Master TK, BE, Smuggler
Mayor Juliani - Master Architect, Master Artisan, Musician, Politican - City of Angyls, Tatooine
hajihill
Tue May 04, 2004 11:32 am
#6

Awesome news Manipulative!!


I looked around for info and found none whatsoever, so that the CSR's gave you what they did is really cool. Good luck in your new location, and just out of curiosity could you give the planet and waypoint of the place the CSR told you the server boundary was... I'm curious as to whether it might be possible to map those as they are likely evenly spaced square blocks of the map.


Thank you Manipulative, and Have fun!





_________________________________________________________

- Archonia D'Syraculle for Politician Correspondent
Mayor of Elysium - Starsider - Dean of Corellia University
"However, what I tell you is true: No community will exist and prosper without widespread mutual OOC respect for one another." -Davyn Gabriel (Founder of VR)
Manipulative
Tue May 04, 2004 7:17 pm
#7

On Shadowfire, planet Tatooine, there is a server boundary running east/west at 1653, 1280. The 1280, being the importiant axis, as this defines the relation north/south to a boundary running east/west.


1280...that's not a very surprising number, now that we think about it. (128 is 2 to the 7th, so 1280 is 2 to the 7th times 10). I would be leary, thus of locations at multiples of 1280.


What scares me the most, regarding this issue, is that they recently added servers to Dantooine. Imagine that for 6 months you've lived server boundary free. Then they add servers and suddenly you are smack dab over a boundary....oh that would be soooooo frustrating...





Cher & -Chastity- SuperStar - Shadowfire
Master Sharpshooter, Master Combat Medic
Master TK, BE, Smuggler
Mayor Juliani - Master Architect, Master Artisan, Musician, Politican - City of Angyls, Tatooine
Ewach
Tue May 04, 2004 9:03 pm
#8

Yes. Definitely experience this same problem in Travelers Respite (Tatooine, Sunrunner Server).


Just last night one of my residents, a Master Smuggler, picked up a contract to slice 150 items for a nearby weaponsmith by Anchorhead.


He came back to town to pick up all the clamps he needed. Running back to the west, most of the crates *poofed*.


So he went back, picked up more crates and tried to take our shuttle. (The shuttle is just west of the server boundary). Twenty meters from the shuttle, the second set of crates *poof*.


Then he tries another method (fortunately he had a large inventory of clamps to choose from). He gets the crates, goes east towards Mos Eisley to take the shuttle from there to Anchorhead. Gets to Anchorhead - the crates are gone.


By this time the WS has grown tired of waiting, cancels the job and finds another Smuggler to do it for him.


Today the resident logs back in and all the crates (3 sets of them) are in his inventory.


So - this was not just an convenience, he ended up losing close to 400K credits revenue from the server boundary bug, not to mention all of his wasted time and frustration.



SWG Lexicon: "Every Player" Means "Except Crafters"



Ewach - Founder of Travelers Respite on Sunrunner
Located halfway between Anchorhead and Mos Eisley (2180, -4684)
Visit my Shop at (2030, -4660)
Manipulative
Tue May 04, 2004 10:38 pm
#9

Ewoch-


Your city's location is probably darned near where we moved from. Mos Muerte, the first city of Shadowfire, was located between Eisley and AH. The server boundary plagued us from player city launch until we all moved away about a month ago. Some of the residents moved to Naboo, where guess what? Their new city has a boundary, right in the middle. The rest of us relocated on Tat. Where, as I've mentioned, we have a boundary. Could the original residents of Mos Muerte be any more plagued than this? I hope not.


Anyway, having lived with the problem since launch, I can assure you, that my description of the problem as an "inconvenience" was being kind to the extreme. How it is that some of my friends still play the game today, with the screaming they have done over this problem, I do not know. I'mpretty sure that Logitech has sold at least one extra keyboard or mouse over this problem. I can only say that our friendship has been stronger than the bugs.


The best news out of all of this, is that 2 CSR's responded to my inquiry in a most timely manner. This is the first inquiry that I've received a CSR response with, so I had low expectations, but am delighted by the result.



Cher & -Chastity- SuperStar - Shadowfire
Master Sharpshooter, Master Combat Medic
Master TK, BE, Smuggler
Mayor Juliani - Master Architect, Master Artisan, Musician, Politican - City of Angyls, Tatooine
-Boushh-
Mon May 10, 2004 12:32 pm
#10

Anyone know how the boundaries are layed out on Tatooine?
I have a few houses south of anchorhead where i've lost
several items (including a rebel banner and an akuan ring).

I'd like to know if it's because i'm on a boundary and if
so I'll move.
Manipulative
Mon Jun 27, 2005 2:48 pm
#11

Since the launch of player cities, I have lived in a city with a server boundary issue. First it was as a citizen of Mos Muerte, the very first player city of Shadowfire, and now, as the mayor of a new city, in anew location, I find I've been plagued by this problem once again. It's so depressing when you and 25 of your closest frineds move 5k away, without the benefit of a shuttle, hoping to get away from the curse that is a server boundary, only to find another one!


To explain the symptoms some residents face: If your house is located on a server boundary (the boundary feels like it's about the width of 3 or 4 small Tat houses), it is common for items that you pick up from your house to "poof" when you leave and cross the server boundary. Likewise, if you return home, and drop off items in your house, it is common for them to "poof".


"Poofed" items disappear for a while, and tend to come back in a day or so. Usually, the next day, whatever is missing is back again. Sometimes logging out and back in will get the item back, other times that's not good enough, and waiting a day or two is the only recourse. Think of the problem as similar to a "ghosted" rider of a vehicle, but with items, not avatars.


Anyway, the reason for the post isn't to whine, or rant, but rather to ask if any other cities have faced or currently face this problem? Also for any city that has faced this problem, what help, if any, have you been able to receive from SOE?


My new city is just 25 residents (but I'm holding 20 more ppl at bay, while we work through this issue). It's less than a month old, and moving again will be easy enough. However, I'd like to know definitively that my new spot will NOT have this problem follow me (yet again). Also, I'd really welcome it if a CSR would throw me a bone and give me a new city hall. I'm not expecting it, but it sure would be nice. If anyone has any experience or advice with a similar problem, I'd welcome it gladly!



Cher & -Chastity- SuperStar - Shadowfire
Master Sharpshooter, Master Combat Medic
Master TK, BE, Smuggler
Mayor Juliani - Master Architect, Master Artisan, Musician, Politican - City of Angyls, Tatooine
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