Politician Archive

Thread: What is going to far in dealing with problem citizens?

Arrya
Tue Feb 10, 2004 2:12 pm
#1

One issue that our city has been struggling with for a while now is dealing with emtpy and neglegant shops in our city. We have a commercial area that we try to keep full of active shops - everyone else is encouraged to move to the residential area. We have around 80 shops and are quite successful, but there are inevitablysome very nice lots being taken by shops that are no longer being kept up. I have tried attempted many, many times of course to contact the owners of these structures - for many of them I am going on two months of trying to contact them. They are either not around or just flat out ignore me.


As we all know, there are no good solutions to solving these types of problems.


Raising propertytaxes to 50% and discounting everyone else is just not an option as we have nearly 300 structures in our city and there is no effective way to track how to redistribute the money.


However, one extreme solution that has been suggestedis to block access to these houses with a decoration that say something like "Out of business, contact Arsenal for removal". This way shoppers do not waste thier time going in the shop, and it sendsa clear message to the owner if they come back that they need to contact me to deal with the issue. This is very similar to how law enforcement will placea BOOT on a car when the person has long outstanding tickets and they cannot catch up with them.... to force them to settle up.


But is this going to far, is it too extreme? Is this unfair to the owner? Is it a bannable offense?



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Arsenal
The little green Napoleon
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Syd1
Tue Feb 10, 2004 2:18 pm
#2

Rather than block access, can you put something like a small statue up in a non-blocking fashion named "Shop not stocked, try Smith's Miscellany four doors down!" or something like that?


Newton13
Tue Feb 10, 2004 3:41 pm
#3

"Out Of Business" is not too harsh.. but the blocking of access could be interpreted as griefing..


When/If the owner comes back.. the removal of the problem building(s) can be addressed. If they're not making anything from their vendor(s) there.. the logical thing to do would be move on to an area where they do.





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Vivyan
Tue Feb 10, 2004 3:45 pm
#4

I have not had this problem yet. We have a nice commercial area, and a nicely planned out residential area. I have had a few citizens that have placed houses in areas which were wrong. They were very kind to me, when I contacted them about relocating. I gave them as much time as they needed to store items to relocate.


I am in very good relations with every member in my city. I send out weekly newsletters letting them know the state of the city. And I let them all vote on any issues that the city needs to deal with. Every citizens knows I work hard to make our city the best and prettiest around, and they support and help me in any way they can.


On the note of statues and lamps infront of doors. I would think it would be ok to place them infront of the house, but if they block the enterance so far that the owner is unable to enter, I would think it an expolit. They would be unable to pick up their items or pay maintenance. This would force their house to decay and vanish.


A polite weekly reminder in their email, and a statue outside the house, not the door, would be very acceptable I think. If they fail to respond within a few weeks, or month. Banning my be appropriate also.






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Newton13
Tue Feb 10, 2004 3:51 pm
#5

I also maintain good relations, via a weekly newsletter and a New Citizen Handbook.. and I just thought of something..


Statuary is no-collide. So.. it wouldnt' block access. But if a building is called anything but "Username's House" it's hellishly difficult to find out who owns the building (say it's a shop a city has absorbed on expansion in the wrong place) and CS Ticket will call it a "gameplay issue" and are unwilling to give "tips". ( <=== real situation)



I'd at least like to see transparency for Mayors.. so we can acutally CONTACT an owner in a diplomatic fashion..





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Arrya
Tue Feb 10, 2004 4:06 pm
#6

I will say that I maintain very good relations with the vast majority of my citizens - Brenn has around 130 citizens and many more non-citizen residents, in general we have very few problems. There are I think 5 structures that are causing me problems, and I know who 4 of the owners are. These are all people that moved into the city after its creation - we started in an empty field, so it is not like these were existing houses that we built the city around. One of these owners I have seen online several timesand he simply flat out ignores my many attempts to contact him. The other owners I think are mostly inactive and justlog in once a month and don't really bother to catch up on what is going on, but they still maintain their house I guess just in case they decide to become more active. I have sent many, many emails out asking these people if they wouldn't mind moving to the residential area until a time where they feel they can maintain their shop (these shops have bare vendors). The attempts to contact these people have been going on for months. And of course, there are many, many cases of merchants and crafters not keeping up or retiring -the majority of the sitatuations have been easily resolved. For these 5 people though, I am kind of at the end of my rope in trying todeal with them.


If I did block access to their houses, I certainly would not do it as a greif tool, more to get their attention and force them to contact me. I have no intention of making them loose their houses/posessions and would allow access after I could talk with them.




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Arsenal
The little green Napoleon
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Newton13
Tue Feb 10, 2004 10:16 pm
#7


Ah.


I sympathize.. I/ve been fortunate that my few "problems" have been able to be remedied.. I've got one place in an inconvienent spot, but other than "blocking my view", it's not something vital. The one that was in a *really* bad spot (my hoped for shuttleport site in my commercial district) was cooperative -- and we got him set up in a better place.


I've had a few residents set up in less than desireable places.. but most have come around when I've asked nicely.


It's a shame you have some that just flat out don't give a flip.


Message Edited by Newton13 on 02-10-2004 09:17 PM



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Z0idberg
Tue Feb 10, 2004 11:27 pm
#8


Most cities have a commercial district; we just put all of our vendors in one building. This isn't really a solution to your problem, but it does cut down on clutter. Centralizing vendors is beneficial for everyone. You don't have strangers wandering around in your home, you don't have to use lots to put up a tent, etc.

This is also good for shoppers, as there is a convenient location for all of their needs. I highly recommend this strategy to all mayors. You can have dozens of vendors in the main room of a generic guild hall, so you don't have to worry about location, either.



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PsychoticChipmunk
Wed Feb 11, 2004 12:30 am
#9

It can be construed as griefing (after all how do I know it isn't fulland you just don't like this guy?) So I would suggest not blocking the entrance per say, but put a statue at the start of the ramp that makes it a bit difficult to get around and up. Not impossible but a task which will cause these people to talk with you in order to iron things out.



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Arrya
Wed Feb 11, 2004 8:39 am
#10






Z0idberg wrote:


Most cities have a commercial district; we just put all of our vendors in one building. This isn't really a solution to your problem, but it does cut down on clutter. Centralizing vendors is beneficial for everyone. You don't have strangers wandering around in your home, you don't have to use lots to put up a tent, etc.

This is also good for shoppers, as there is a convenient location for all of their needs. I highly recommend this strategy to all mayors. You can have dozens of vendors in the main room of a generic guild hall, so you don't have to worry about location, either.






I think the abandonment problem is actually worse if you have everyone in one building - this has been a long standing problem as well, the owner of a building has no way to remove an abandoned vendor. But we have over 200 vendors in the city, I cannot imagine trying to cram them all in a limited space With separate shops, at least we can separate out one shop at a time as being closed.



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Arsenal
The little green Napoleon
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Arrya
Wed Feb 11, 2004 8:41 am
#11






PsychoticChipmunk wrote:
It can be construed as griefing (after all how do I know it isn't fulland you just don't like this guy?) So I would suggest not blocking the entrance per say, but put a statue at the start of the ramp that makes it a bit difficult to get around and up. Not impossible but a task which will cause these people to talk with you in order to iron things out.




I think what I am going to end up doing is put a streetlamp in their doorway in such a way that it blocks how you would normally enter the door, but you could still scoot around it. If this has no affect after a week or two, then I might move it to completely block the door.






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Arsenal
The little green Napoleon
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Arrya
Wed Feb 11, 2004 8:23 pm
#12

Well, I had not planned on doing anything for a while about these situations, but I logged in today with reports of
a shop with a normal, inviting sign but charging an entrance fee of 50,000 credits. And there is not even anything inside, no vendors, just a few decorations. Since it is common practice these days for people to charge a 1c entry fee to gain merchant xp, a few people accidentally clicked ok before checking the amount


So, I am now testing my new system a little sooner than I had planned. The entrance to this building has been blocked with a streetlamp containing a message saying to contact me for removal. This personhad operated a normal business in the city for a couple weeks now so I am not sure why the sudden change, but I emailed him asking him to remove the access fee, refund the money to the people that inadvertantly paid and contact me so I could remove the blockade.


*sigh*



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Arsenal
The little green Napoleon
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WildmanHT
Thu Feb 12, 2004 2:05 pm
#13

Howdy Ar...


Seems to me that you have gone above and beyond trying to contact these 5 people....Just put a Wierd Statue in front of the door and change the name to something like "Owner please contact me asap. Vendor not in business..ectt..." This way you dont have some tall statue that could take away from your design.


On the other note of 50K to enter....WOW....now that one will be a fun conversation....Visitor could definately take the wrong way who come to your city...They could assume that everyone in your city are trying to scam folks.....I'd definately block that house.



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