Musician Archive

Thread: So, New Jedi, as our leader...

Warplex
Sat Oct 02, 2004 9:30 pm
#1

Do you feel that the way the developers ignore us in our own fourms as well as in any and all "in-development" topics is an accurate representation of how they interact with you behind the scenes? (yes/no will probably suffice)?


If no, is there anything you can do to help inform the developers/community relations of this issue, and fix it?


Little things like these keep the molotov's unlit.



-=-=-=-=-=-=Carpathia Darkrunner=-=-=-=-=-=-
Former Master Image Designer and head of the Bria Union
Master Musician, Master Entertainer, Tera Kasi Master
Slayer of Buffbots, Fourm Loudmouth, Greek God
Landlubber
Sat Oct 02, 2004 11:58 pm
#2

From little hints NJ has dropped over the last few months, I have the feeling I already know the answer to that, and that I won't like it.





______________________________________________________
The Ti'lya Brothers: Ailar (Entertainer/Chimaera, DG Trader/Bria),
Klofi (Smuggler/Chimaera) -- Cancelled,
"You have a right to be upset. Anyone who is attached to any profession that doesn't get a lot of new content has a right to be upset." -- HanseSOE
______________________________________________________
Raph Koster on: "SWG: What went wrong?"


NewJedi
Sun Oct 03, 2004 8:59 am
#3

I'm rushing out the door to an appointment, and this thread deserves a more thoughtful response. One short answer is that I do have much more back-and-forth with the devs in the Correspondent forum than we ever see here in the public forums. On the other hand, we obviously aren't getting the results we'd like. We have that in common with almost every profession except Jedi, it seems. (And even Jedi aren't happy. To say the least.)


When I get back later today, I'll try to post a more well-thought-out reply.
Banthabutcher
Sun Oct 03, 2004 12:02 pm
#4


Time for me to put my 2 cents in again-


So far the way the devs have been handling this is very disappointing aggravating.


The whole point to having a Correspondent System is to have a direct link from the players to the devs, a way to improve communication on both ends. When I first heard of the system, this is what I thought of:



  1. Devs come up with a new idea.

  2. Devs tell the Corr's about the idea.

  3. The Corr's take the idea to the forum community and get feedback.

  4. The Corr's give the results back to the Devs.

  5. The Devs inform the Corr's of any changes so they can adjust the message and get new feedback.

  6. The process repeats until both sides are happy with the end result.

OR



  1. The Community comes up with a really good idea.

  2. The Corr's submit the idea to the Devs, who give their opinion on it.

  3. The Devs immediately post on the idea's thread to give it more publicity and stimulate growth of the idea.

  4. The Corr's feed the Devs new ideas as they come up.

  5. The Devs give their feedback on the plausibility of it all and the general "neatness" of the idea.

  6. Rinse. Repeat.

Basically a constant level of attention across all fields.


What's happening right now is the devs are putting all the focus into one system while generally ignoring others. Of course, this probably has to do something with marketing. The GCW is dead until the revamp. The three most famous Star wars professions (Smuggler, Bounty Hunter, and Carbineer) are so broken that no one wants to play them. Crafting is pointless unless you're a master and have millions of credits to your name. All the attention grabbers (AKA money makers) are shot to hell except for one system--Jedi. Jedi will still bring in the $$$ so they want to flash that in everyone's face.


Which is the completely wrong way to go about it. If they want to make money, they should fix the GCW now since that is what 90% of the people playing SWG got the game for. Also considering this Jedi flashing is going to backfire once the next LucasArts Jedi game comes out, which should be KOTOR 2, and that's not too far in the future.




Kodo' Bonodawieedo
Master Musician and First Class Soldier!
"Every time someone gives a post one star GarVa kills a kitten."
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|R|O|D|I|A|N| |P|O|W|E|R|!|

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NewJedi
Mon Oct 04, 2004 1:47 pm
#5


Well, I've been reflecting more on this question, which is a good one. At the outset,I will say that the dev-player interaction here (which is nonexistent in this forum) isfar less robust than it is between devs and Correspondents. If I post a thread in the Correspondent forum, it's almost certainly read by the devs, and as often as not it garners one or more dev replies. I give the devs credit for communicating pretty well with us Correspondents. But yes, their level of direct communication with the players is a different kettle of fish.


On the one hand, this is understandable: there are tens and hundreds of thousands of posts here, and only a handful of devs. I spend a minimum oftwo hours a day monitoring just this forum, the Correspondent forums (there are more than one), the dev tracker, the other entertainer forums, the dev tracker, the Chilastra and Test Center forums (and occasionally now the Bria forum), as well as forums also of interest to me as a player and consumer -- Politician, Jedi. I can't imagine trying to cover all three dozen professions, all the In Dev and In Test and In Concept and In Live threads, etc. -- and trying to come up with answers from the people who actually write the code or design the game. And I acknowledge what Thunderheart always says about this game compared to other MMORPGs: most MMOs have nowhere near this level of dev interaction. So on one level I understand why the devs increasingly seem to rely on us Correspondents to "get the word out," to carry their water for them (which sometimes is rather heavy water, heh), and to distill player commentary into digestible feedback for them.


On the other hand, the devs have raised expectations about communication here, by establishing a Correspondent program and feedback threads and a huge smorgasbord of feedback forums.Unfortunately, players are increasingly and understandablydisappointed when those expectations aren't met. If I were a red name, I'd routinely post a brief follow-up note in each ongoing thread, just to let people know I'm still reading. (I do that in my own threads here. About to go do it in my top-five thread, which TH has asked me to convert into a top-five list shortly.) At a minimum, the devs need to do more of that. If they lack the resources for more than that, then they should explicitly assign a Correspondent to "moderate" a thread they start. (To react to posts, ask questions about suggestions, summarize player feedback as it accumulates, etc.). I dunno, they may be reluctant to do that for for legal reasons; MMOs have sometimes been slapped with lawsuits by player "volunteers" who later seek compensation. If that's the case, then they either need to invest more time and resources into posting on these boards, or lower expectations, or both.


As for the Correspondent program, in some ways it's improved, in some ways not. It was smaller, less bureaucratic at the start. More informal. Sometimes I got info more directly from the source it seemed. But sometimes no info at all. Now it's more formalized, more like a somewhat more open version of these boards. The info we do get is more reliable, but it comes less often. And we are asked for player input less often, which isn't so great. Top-fives once a quarter, not once a week or once a month. OK, weekly top-fives proved unworkable, but I still miss that early burst of dev enthusiasm for player input.


So those are some thoughts on the state of things. As for where we go from here, I sure wish they'd get JTL and Jedi and the Revamp out of the way, but I have a depressing feeling that it's all gonna swallow everything for months.

Message Edited by NewJedi on 10-04-2004 01:53 PM

Cudayn
Mon Oct 04, 2004 3:18 pm
#6







NewJedi wrote:


*Snip*

About to go do it in my top-five thread, which TH has asked me to convert into a top-five list shortly


*Snip*

I sure wish they'd get JTL and Jedi and the Revamp out of the way, but I have a depressing feeling that it's all gonna swallow everything for months.

Message Edited by NewJedi on 10-04-2004 01:53 PM





Do we really have to, AGAIN? *Sighs* Ok.....I will gear myself up to help, again. /chuckle


I have that same feeling. I am glad that you confirmed it....I thought I was just getting sick. Time for some _________ ( Insert favorite prescription drug here )



Durney

Master Entertainer / Master Musician / Master Image Designer


One of these days I am going to break down and make a real sig.....but then again, one of these days we will have some new content

DarkY0da
Mon Oct 04, 2004 7:10 pm
#7






NewJedi wrote:


Well, I've been reflecting more on this question, which is a good one. At the outset,I will say that the dev-player interaction here (which is nonexistent in this forum) isfar less robust than it is between devs and Correspondents. If I post a thread in the Correspondent forum, it's almost certainly read by the devs, and as often as not it garners one or more dev replies. I give the devs credit for communicating pretty well with us Correspondents. But yes, their level of direct communication with the players is a different kettle of fish.


On the one hand, this is understandable: there are tens and hundreds of thousands of posts here, and only a handful of devs. I spend a minimum oftwo hours a day monitoring just this forum, the Correspondent forums (there are more than one), the dev tracker, the other entertainer forums, the dev tracker, the Chilastra and Test Center forums (and occasionally now the Bria forum), as well as forums also of interest to me as a player and consumer -- Politician, Jedi. I can't imagine trying to cover all three dozen professions, all the In Dev and In Test and In Concept and In Live threads, etc. -- and trying to come up with answers from the people who actually write the code or design the game. And I acknowledge what Thunderheart always says about this game compared to other MMORPGs: most MMOs have nowhere near this level of dev interaction. So on one level I understand why the devs increasingly seem to rely on us Correspondents to "get the word out," to carry their water for them (which sometimes is rather heavy water, heh), and to distill player commentary into digestible feedback for them.


On the other hand, the devs have raised expectations about communication here, by establishing a Correspondent program and feedback threads and a huge smorgasbord of feedback forums.Unfortunately, players are increasingly and understandablydisappointed when those expectations aren't met. If I were a red name, I'd routinely post a brief follow-up note in each ongoing thread, just to let people know I'm still reading. (I do that in my own threads here. About to go do it in my top-five thread, which TH has asked me to convert into a top-five list shortly.) At a minimum, the devs need to do more of that. If they lack the resources for more than that, then they should explicitly assign a Correspondent to "moderate" a thread they start. (To react to posts, ask questions about suggestions, summarize player feedback as it accumulates, etc.). I dunno, they may be reluctant to do that for for legal reasons; MMOs have sometimes been slapped with lawsuits by player "volunteers" who later seek compensation. If that's the case, then they either need to invest more time and resources into posting on these boards, or lower expectations, or both.


As for the Correspondent program, in some ways it's improved, in some ways not. It was smaller, less bureaucratic at the start. More informal. Sometimes I got info more directly from the source it seemed. But sometimes no info at all. Now it's more formalized, more like a somewhat more open version of these boards. The info we do get is more reliable, but it comes less often. And we are asked for player input less often, which isn't so great. Top-fives once a quarter, not once a week or once a month. OK, weekly top-fives proved unworkable, but I still miss that early burst of dev enthusiasm for player input.


So those are some thoughts on the state of things. As for where we go from here, I sure wish they'd get JTL and Jedi and the Revamp out of the way, but I have a depressing feeling that it's all gonna swallow everything for months.

Message Edited by NewJedi on 10-04-2004 01:53 PM



It's good and all that the coors get dev feedback and info... but what good does it do if it never gets back to us ? Wasn't that sort of the whole point ? Coors bring info together give it to devs in a more condensed and easy to read version. Devs respond to info and that is then brought back to the rest of the players. As it it it "feels" like they are using the Coors as an inner circle of testers/feedback. Where you tell them stuff that we say.. then you give your opinions... and 90+% of what they then say doesn't make it back to us. I think the Coor system is a great idea and I think the thoughts and feedbakc and ideas is flowing very well toward the devs. It just does't flow back.




Oh-Orb Rizo Twi'lek
Just hanging out... watching with interest what changes do or don't happen.

I support the NDE. (New Drygo Experience)
Server Pop Snap-Shot Feb. 06 link















NewJedi
Tue Oct 05, 2004 6:50 pm
#8

Yep, DarkYoda, it doesn't flow back often enough. One problem is that SOE is a big company that has to speak with one voice, and the informal chatter in the Correspondent Forum isn't always "cleared" for release. It's rather like dealing with an NDA. So yeah, we'll kick an idea around with TH or JustG in the Correspondent Forum, but we're not necessarily free to report all of that here. If we do start leaking, then the devs clam up, and we get even less information.


The idea is that the back-and-forth behind closed doors will lead to a consensus on an issue, and that we Correspondents can report that consensus. In my experience, that kind of rational dialogue with the devs is ultimately more successful than rants from Correspondents demanding answers now. But there's no question that that process isn't generating enough consensus, and thus not enough information to report. I'm certainly open to suggestions on how to get the devs to tell us more. Though personally I think we need action more than words.Like everyone else, I want more new songs, the Hutt Casino, theater fixes, the end of bots, etc.


Speaking of NDAs, JTL has made things harder too, since JTL has its own NDA covering things like Ithorian Musicians and in-space entertainment.
Drygo
Tue Oct 05, 2004 7:42 pm
#9






NewJedi wrote:



Speaking of NDAs, JTL has made things harder too, since JTL has its own NDA covering things like Ithorian Musicians and in-space entertainment.






You corrs always make me curious. . I've always been a dancer and only dabble in musician. I'm master entertainer so I have the mandovial, of course, but have only ever had enough skill points to go to knowledge III in musician. So, I know the joys of the bandfill and chid horn. But, the more I play, the more I feel like I desperately want to be a master musician. So, whether that means I make another character on another server, or I pursue force sensitivity to get a second slot, I am determined to become a master musician. And, I've decided that it will be an Ithorian. So, now I'm obsessively curious about the Ithorian musician issue.


I have played the JTL beta, which I am allowed to say, even though I can't say anything about it except what the public already knows. But, I made a master musician Ithorian on JTL to try it out and I love it. So, um, as soon as you have any "bites" on the Ithorian musician issues, I am anxiously awaiting info! (and of course in space entertainment!)



- I support hawtpants
LyteFoot
Tue Oct 05, 2004 8:59 pm
#10

In space entertainment will be the thrill of actually applying your skills and practice instead of hearing "Pnwnd Joos" and knowing it was just some FOTM template who clicked attack, hit his macro of uber specials spam that killed you.

Nope I'm not in the beta, nope I'm not sure what it will be but if it offers joystick based spacefight where you aim isn't controlled by your template it will beat the socks and hawtpants off this joke they call PvP in the ground game.



Elwyn LyteFoot - Corbantis server
DarkY0da
Tue Oct 05, 2004 9:24 pm
#11

Honestly I don't know what could be done to improve the flow back... I guess it sort of feels like what the corrs have become to the Devs is what an Internal NDA covered Testing team would be. ... Much like what the sandbox will be I think. People in the sandbox should see more dev feedback and the flow will go both ways more along the lines of what I think the corrs have going in their forums.(hopefully even better then that). Maybe at that point in time the Corr forums could become more of a place where what ever a dev posts can be reworded or what ever but that info can be brought back to the community. I don't know maybe make forum ranks mean something and have the ranks that deal with ratings be able to view the Corr forums but not post.... /shrug I don't know all I know is that right now it seems to help the devs out while not helping the community for the most part.


I mean we have a Summit. Most of the posts we see from the Corrs is how great it's going to be and blah blah and 2 weeks the docs will be put out and then feedback taken and then redone and put out again for more feedback... and then we have had what 7 Corrs leave since that ? We haven't had any info on it at all. Except for a few posts here and there about some great 60+ page doc... words are nice and all but the don't mean anything without actions...



Sorry NJ just getting frustrated here with a lack of anything except jedi/jtl and no info to the stupid masses as they won't understand it.... 2 months of taking flak for this macro change and we still don't have any info... I'm only paying right now because of that promised change. /sigh



Oh-Orb Rizo Twi'lek
Just hanging out... watching with interest what changes do or don't happen.

I support the NDE. (New Drygo Experience)
Server Pop Snap-Shot Feb. 06 link















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