Merchant Archive

Thread: SELLING GOODS IN PACKS: is this still not allowed, and the pack disappears?

Bogard
Tue Jan 27, 2004 2:19 pm
#1

I've had this happen to some custom orders I put in a pack. when the customer went to retrieve, it says the pack is unavailable. he got his money back, but i never got my armor back. I sent in a ticket and was informed by the CSR that I should not be selling in packs and that this was an intended (albeit, unbeknownest to poor me or anyone else I knew) consequence. It's been ages since this happened. but I have seen plenty of people sell packs. Just wondering if the "official" policy have been changed or was that CSR just telling me the bull$hit so I don't hassle him for my items back?


thank you very much for any responses,



E'Ina Alvida
Master Armorsmith/Master CH/Novice Pistoleer
4964, -4071 North of Moenia, Naboo
-3859, 5275 Alliance Bay, Naboo

Living by the Code of Thundera: Justice, Truth, Honor, and Loyalty
Thanir
Tue Jan 27, 2004 4:34 pm
#2

Our AS sells complete suits in packs, and I havent heard of any issues from him on that *shrug*



Rinaht Iawiew *Odium*
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Ardere
Tue Jan 27, 2004 5:37 pm
#3






Bogard wrote:

was informed by the CSR that I should not be selling in packs and that this was an intended (albeit, unbeknownest to poor me or anyone else I knew) consequence.


Our PA armorsmith sells like this all the time with no issues. Odd.




Ki'lari Kess
Don't let the Master Image Designer tag fool you.
The only constant is change.

Bogard
Tue Jan 27, 2004 7:05 pm
#4

hmm... odd indeed! I was informed that the reason why they don't allow packs full of stuff to be sold is because they don't want us merchants to scam people and put bogus stuff inside instead of whatever the customer really paid for. I suggested there WAS this thing called... gee, what was that again... REPUTATION! and that if a merchant did this, it was unlikely he'd be getting much business after. of course I got nothing but the standard "it's intended, now go away cuz we're not replacing your items" response. Now I'm really upset. Since that event, I've had to arrange for personal pickups for my custom-ordered merchandise. this has hampered game play to a large degree as I sit around and wait for people to show up to pick up their goods. Could this be brought up with the devs? I'd really wish there was a definately answer to this one. I'm weary of placing packs on the vendors still, because what if it does happen again? I sure as hell am not betting on getting my items replaced.






E'Ina Alvida
Master Armorsmith/Master CH/Novice Pistoleer
4964, -4071 North of Moenia, Naboo
-3859, 5275 Alliance Bay, Naboo

Living by the Code of Thundera: Justice, Truth, Honor, and Loyalty
NJ62
Tue Jan 27, 2004 8:36 pm
#5

Did he have enough space in inventory for all the items in the pack? I always label my packs with the number of item spaces needed (including 1 item for the pack itself)


Also, things disappear for no reason and they get reimbursed (things that are not in backpacks). I had some hides do that for no apparent reason on someone else's vendor. It happened 2x in a row and has not happened since, nor had it happened before. (The person whose vendor it was promptly "fired" her vendor and shouted at the other vendors "did you see that?")





n'Jessi
former correspondent, former player

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Fenrix
Thu Jan 29, 2004 2:42 am
#6

Could be one of those missing in transit ones. The customer tries to retreive the item but its not there.. ie the database hasn't been synced. No way for you to retreive the item, the only way if for the customer to come back 24 hours latter after or after a server reset and check the available items again.





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Bogard
Thu Jan 29, 2004 3:05 pm
#7






NJ62 wrote:

(The person whose vendor it was promptly "fired" her vendor and shouted at the other vendors "did you see that?")





ROFL!!! that vendor has already been fired






E'Ina Alvida
Master Armorsmith/Master CH/Novice Pistoleer
4964, -4071 North of Moenia, Naboo
-3859, 5275 Alliance Bay, Naboo

Living by the Code of Thundera: Justice, Truth, Honor, and Loyalty
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