Merchant Archive
Thread: My merchants were lost in a house/trade bug. CSR can't seem to get me fixed.. anyone know anything?
Keep pursuing the issue.
There is nothing that you as a player can do by yourself. You will need CSR intervention.
I had a similar problem happen to me in July. My house disappeared -- it wasn't destroyed, though, it was invisible. CSR staff could verify it still existed and my vendors were still in-game, though through endless database pruning, they couldn't find it to destroy it. So I was stuck, unable to create new vendors because all of my old ones were invisible somewhere in the game, and stuck with two lots being used on a house that I couldn't even access.
But I kept pursuing it through e-mails to various CSRs on my server and they reimbursed me with lots for my invisible house and offered to reimburse me with vendors slots so I could make new vendors again. They can do it, so you can go back to as many vendors as you had before, you just have to keep putting in those tickets until they get ahold of you. The downside is, you have to get through to a supervisor, as regular CSRs don't have the power to make such decisions.